• Lead day-to-day HR operations for a remote and globally distributed team • Manage employee onboarding, orientation, documentation, and offboarding processes • Maintain accurate employee records, organizational charts, HR files, contracts, and compliance documentation • Support workforce planning, succession planning, and organizational structure updates • Serve as a key point of contact for employee relations, workplace concerns, policy guidance, and HR compliance • Advise managers and employees on HR policies, performance expectations, documentation, and employee development • Coordinate with payroll, bookkeeping, finance, and benefits teams to ensure accurate HR and payroll-related processes • Support Ecuador-related HR and payroll compliance where applicable, including coordination of statutory benefits, local employment documentation, and government-mandated requirements • Lead performance review cycles, employee development initiatives, corrective action processes, and HR strategy implementation • Review, improve, and standardize HR policies, procedures, templates, and workflows • Ensure HR practices align with applicable labor, employment, payroll, tax, and data privacy requirements • Provide HR insights and reporting to support leadership decisions • Promote a positive, professional, compliant, and performance-driven remote work culture

• Partner with regional executives to map out workforce plans that support regional expansion. • Provide change management support during organizational shifts and market entries. • Act as a direct communication bridge between Global HQ HR and local regional entities. • Deliver data-driven people insights to regional leadership to improve operational efficiency. • Design localized talent acquisition strategies for executive and high-impact sales leadership roles. • Manage regional succession planning to ensure strong leadership pipelines for emerging markets. • Conduct annual regional talent reviews and design targeted upskilling programs. • Implement standardized corporate appraisal systems adapted to local market conditions. • Coach regional country managers on performance enablement and constructive feedback loop styles. • Drive a high-performance culture aligned with Tiens Group’s values and direct-selling business model. • Oversee employee engagement initiatives to reduce cross-border turnover rates. • Monitor localized labor law developments across all assigned countries to mitigate legal risk. • Resolve complex employee relations, grievances, and local compliance conflicts. • Advise on standard compensation adjustments and localization of corporate benefit schemes.

• Assist with payroll preparation, processing support, and payroll record maintenance • Review employee time records, attendance reports, and payroll-related documentation for accuracy • Maintain employee records, personnel files, and HR documentation • Support new hire onboarding including offer letters, onboarding packets, employment documentation, and orientation coordination • Coordinate background checks, drug screenings, and employment verification processes • Assist with employee benefits administration and enrollment support • Support workers' compensation claims administration, documentation, reporting, and follow-up activities • Coordinate communication between employees, insurance carriers, and management regarding workers' compensation matters • Ensure compliance with HR policies, procedures, and employment regulations • Track employee certifications, licenses, training requirements, and compliance deadlines • Assist with employee offboarding and termination documentation • Support recruitment and hiring activities when needed • Coordinate employee communications, policy acknowledgments, and HR announcements • Maintain confidentiality of sensitive employee and company information • Support general HR administrative tasks and special projects as assigned.

• Monitor federal, state, and local employment law changes and recommend necessary updates to policies and practices • Maintain compliance calendars, audit schedules, Union administration and documentation requirements • Conduct internal audits of HR files, I-9s, payroll practices, timekeeping, and other compliance-sensitive areas • Identify potential compliance gaps and partner with HR leadership to remediate issues • Educate HR partners and leaders on new regulatory requirements and risk-prevention practices • Prepare compliance reports, audit summaries, and risk assessments for HR leadership • Maintain accurate and secure records in accordance with legal and company requirements • Support reporting obligations related to EEO-1, VETS, OSHA, or other compliance reporting, as applicable • Serve as an internal subject matter resource on HR compliance matters • Assist with special projects involving compliance, systems enhancements, or regulatory changes