Together We Can
Exchange & Network Technical Delivery Manager
Location
United Kingdom
Posted
8 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Exchange & Network Technical Delivery Manager
Vodafone
Role Description The Exchange & Network Technology Manager provides leadership and accountability for a team of Technology Optimisation Leads and technical planning resources responsible for delivering complex network & exchange work packages across the network estate, including Fixed, Fibre, Datacenters and BT Exchanges. The role operates in a multi supplier, matrixed environment and is accountable for the service management of strategic delivery partners, ensuring delivery performance, quality, and compliance to agreed service commitments. - Lead, coach and performance manage a team of Technology Optimisation Leads and planners, setting clear objectives, priorities, and delivery standards. - Own the service management of strategic partners, including SLA, KPI and OLA definition, performance review, and escalation management. - Provide portfolio‑level oversight of network activity, ensuring it is aligned to agreed milestones, safety, quality and architectural standards. - Act as the senior technical delivery escalation point for high‑risk, high‑impact issues. - Establish and maintain governance frameworks, including reporting, RAID management, partner performance reviews, and assurance controls. - Align priorities across planning, build, operations, estates, and commercial functions through effective matrix leadership. - Drive continuous improvement in delivery capability, partner performance, and service management disciplines. - Represent the network in senior governance forums, providing clear insight into health, risks, and mitigation actions. Qualifications - Significant experience leading technical delivery teams within a complex telecommunications environment. - Proven track record of managing multiple Technology Optimisation Leads and/or planners delivering concurrent work packages. - Strong experience in service managing external delivery partners, including performance governance, commercial awareness, and escalation handling. - Deep understanding of end‑to‑end network delivery lifecycles and operational handover requirements. - Demonstrated ability to operate effectively in a matrixed organisation, influencing across functions without direct authority. - Comfortable engaging at senior leadership level, presenting delivery status, risks, and recommendations. - Strong people‑leadership, coaching, and stakeholder‑management skills. Requirements - Worried that you don’t meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. Benefits - Great pay and bonuses. - Up to 28 days off plus bank holidays. - Paid time for charity work. - Personalized benefits for you and your family, like discounts, vouchers, and a pension plan. - Career development through amazing learning tools. - Top-notch parental leave policies. Need to Know - We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. - If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website for guidance. - We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. - During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.
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