• Perform quality installation and service on all vehicle-wash equipment and accessories • Troubleshoot electrical, electronic, and mechanical issues • Provide personalized customer service • Develop and maintain rapport with customers • Make beneficial recommendations regarding technical maintenance • Enter information into the company computer system per training requirements • Daily travel in the service area

• Provide guidance and assistance to the work group to meet assigned objectives • Perform installation, troubleshooting, repair, and preventative maintenance on electrical distribution equipment • Be responsible for hands-on execution of projects including Startup, commissioning, troubleshooting, engineering, design, and repair of Power Delivery equipment • Lead outages with other field engineers, technicians, and contractors • Perform administrative functions such as writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet, and expense sheets • Plan, prepare, and/or instruct both internal and external training programs as required

• Engage in a comprehensive ~3 month in field and classroom training program to ensure you have the skills and tools to be successful. • Once trained, you will travel to customer sites in your region to Install, Repair, Troubleshoot, Service and Calibrate the most advanced measuring instruments in the world. • Work hands on to learn new skills on high tech CMM’s (Coordinate Measuring Machines) utilizing mechanical and electronic aptitude. • Document service work and maintain accurate service records. • Work independently while representing the company in a fast-paced and innovative environment.

• You’ll take ownership of the preparation and readiness of TOMRA machines across your region, acting as the key link between field teams, operations, and third-party logistics (3PL) partner. • A big part of the role is building capability within the partner, embedding simple and repeatable processes, and ensuring machines are correctly configured, tested, and ready for smooth installation. • Alongside this, you’ll work hands-on with installation, maintenance, and troubleshooting in the field, supporting engineers, improving processes, and helping scale a consistent, high-quality operating model as the UK rollout grows. • Take regional ownership for machine preparation, configuration, and readiness before customer delivery. • Act as the link between field teams, operations, and third-party logistics partners. • Manage and train 3PL teams, ensuring machines are correctly pre-configured, tested, and dispatched to standard. • Work closely with Field Service Engineers to enable smooth installation and handover. • Install, maintain, and troubleshoot TOMRA machines on-site, reducing downtime and ensuring performance. • Drive process improvements to increase efficiency, quality, and scalability across the region. • Build strong customer relationships while maintaining accurate records, tools, and inventory standards. • Shift or weekend work may be required as the service organisation continues to expand.