• Build and execute outbound prospecting campaigns across email, phone, LinkedIn, and emerging channels. • Generate qualified pipeline by targeting VP and C-level leaders across eCommerce, Digital, Loyalty, Marketing, Merchandising, and Retail Media. • Research accounts, identify buying signals, and develop strategic account plans. • Create personalized messaging that earns responses from senior decision-makers. • Book and qualify meetings for Account Executives and leadership. • Consistently source and develop net-new opportunities. • Maintain accurate activity, opportunity, and pipeline data within CRM. • Collaborate directly with the CEO and CCO on messaging, targeting, and campaign strategy. • Test, iterate, and optimize outreach based on performance data and market feedback. • Stay current on trends across retail technology, AI, Agentic Commerce, LLMs, GEO, and digital customer experience.

Role Description We are expanding our Go to Market team and searching for a Sales Development Manager to lead a SDR team of 10-12 SDRs. This position is remote, #LI-Remote. - Monitor day to day team activity to ensure prospect standards and proper standards are being followed to achieve goals. - Provide training and coaching on products, call scripts and processes when needed. - Adhere to quarterly goals for “meetings kept” and verify accuracy. - Coach and inspire the team to achieve sales goals and objectives. - Manage lead qualification and quality improving Salesforce data. - Oversee team metrics – outbound calls and emails, demos set. - Improve SDR retention rate. - Collaborate with Sales Leaders to establish prospecting plans to uncover new business. - Leadership presence and positive communication. - Continuously elevate the mindset and performance of the SDR organization. Qualifications - In-depth industry and product knowledge. - Excellent communication skills (listening, probing, and handling objections). - Capacity to manage various projects and meet deadlines. - Self-Motivated Attitude. - Public Safety Sales Leadership Experience: minimum of 3 years sales leadership experience in a SDR Manager or similar role leading a team of 10 or more SDRs in sales to local public safety agencies. - Experience leading a sales team with successful quota attainment is required. - Experience directly coaching all levels of performers on a sales team to higher levels of performance. - 3 years SaaS sales experience. - Bachelor’s degree in business administration, marketing, or similar. Requirements - Identify, Develop, and Close leads. - Employee Retention. Benefits - Competitive base salary. - Monthly, quarterly, or annual incentive. - Comprehensive benefits package including 401(k) with Company match. - Flexible paid time off plan. - Base salary range starts at $80K with OTE of $115K uncapped. Company Description Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are the experts in policy, training, and wellness support, committed to improving the quality of life for all community members. Our solutions include state-specific policies, online learning, behavioral health resources, grant assistance, and industry news and information offered through the websites Police1, FireRescue1, EMS1, Corrections1 and Gov1. Lexipol serves more than 2 million public safety and government professionals in over 12,000 agencies and municipalities.

• Your primary responsibility is to generate qualified discovery calls for our sales team. • You will engage with prospective clients through cold calling, email, LinkedIn, and follow-up outreach. • Make outbound cold calls to prospective clients. • Respond to positive email replies and LinkedIn messages. • Follow up with prospects across multiple touchpoints. • Qualify leads based on company needs and hiring goals. • Schedule discovery calls for the sales team. • Maintain accurate records in Zoho CRM. • Update lead statuses and follow-up tasks. • Re-engage older leads and nurture opportunities. • Ensure all prospects receive timely follow-up.

• Act as the professional first point of contact for all inbound calls and digital enquiries. • Manage and respond to listing leads from Rightmove, Zoopla, OnTheMarket, and SpareRoom. • Qualify prospects effectively to determine their needs and urgency before booking viewings, valuations, or consultations. • Manage the team’s Google Calendar, ensuring all appointments are scheduled accurately. • Maintain a structured CRM, segmenting leads into Hot, Warm, and Cold categories. • Proactively follow up with unconverted opportunities and re-engage dormant leads in the database. • Support email and SMS nurturing campaigns to keep the brand top-of-mind for property investors and professionals. • Track and report on pipeline performance, ensuring zero missed enquiries.