• Plan and organize internal events according to internal requirements, including researching and hiring vendors, booking venues, planning transportation, inviting participants, planning activities, banquet management, packing event materials and creating name badges and signage. • Communicate directly with stakeholders throughout the event planning process to provide updates, align on event goals, coordinate guest list and vendor specifications, and ensure all parties understand relevant information and details. • Meet with leaders and executives as necessary to discuss and plan event specifications such as scope, format, budget, administrative details, and special requirements. • Negotiate contracts with venue personnel, caterers, hospitality staff, A/V providers, and other vendors to acquire necessary services and activities for events while meeting budgetary objectives. • Remotely monitor and oversee events from preparation and set-up through teardown to ensure adherence to planned format, compliance with regulations, cooperation between vendors, resolution of issues, and overall satisfaction of participants and sponsors. • Perform post-event tasks promptly such as meeting with clients to ensure satisfaction, reviewing invoices and bills, approving payments, and documenting issues and resolutions. • Evaluate potential locations, providers, vendors, and other professionals frequently to determine viability for future events and build a personal knowledge base to better serve stakeholders. • Monitor Employee Experience events inbox and manage communication templates • Assist with other administrative tasks for employee experience team as needed

• Own Blackboard’s global events strategy and execution from end to end • Set the strategic prioritization framework for where Blackboard shows up and with what goals • Build and manage the Sales, CSM, and Sales Enablement relationships • Build and maintain a structured events taxonomy • Own all logistics for global events and manage local and contract staff as needed • Ensure every event delivers a brand-consistent, audience-appropriate experience

• Own Blackboard’s global events strategy and execution • Build and manage the global events calendar and prioritization framework • Own the global events budget with full accountability for spend • Own all logistics for global events • Build and own the full communications infrastructure surrounding every event • Build and own the operational relationship with Sales, CSMs, Sales Enablement, and Solution Engineering

• You'll be embedded in the IT Operational Excellence Department (IT OPEX) — the centralised control point for IT strategy, governance, and standards across a scaling product landscape. • Your mandate is to fill a critical architectural gap: while ESB/middleware teams handle inter-domain routing, you take definitive ownership of intra-domain architecture and local system communications, ensuring decentralised product teams build integrations that are scalable, secure, and consistent — eliminating brittle point-to-point connections and preventing technical debt before it accumulates.