Role Description The Client Success Account Manager will serve as the primary client-facing representative, leading monthly performance meetings, maintaining strong relationships with healthcare clients, and identifying opportunities to expand services based on each client's needs. This role requires someone who is confident presenting data, highly organized, adaptable, and naturally personable. While technical marketing expertise can be taught, success in this position depends on professionalism, excellent communication, and the ability to build trust with clients while ensuring an outstanding experience. Key Responsibilities - Client Relationship Management - Serve as the primary point of contact for assigned client accounts. - Build and maintain strong, long term relationships with healthcare professionals. - Respond promptly to client inquiries and scheduling requests. - Ensure clients receive exceptional service and support throughout their engagement. - Performance Reporting & Presentations - Lead monthly client meetings to review website performance, SEO results, lead generation, and other marketing KPIs. - Present prepared reports and explain metrics in a clear, confident, and professional manner. - Answer client questions and provide guidance based on campaign performance. - Make minor adjustments to presentations when necessary. - Account Growth & Client Success - Identify opportunities to recommend additional marketing services that align with each client's goals. - Educate clients on available solutions such as blogs, social media management, website enhancements, or other marketing initiatives. - Collaborate with internal teams to ensure recommendations are properly executed. - Support client retention by proactively helping clients maximize the value of the agency's services. - Scheduling & Coordination - Coordinate meetings and follow up with clients regarding schedule changes or availability. - Manage calendar adjustments professionally and efficiently. - Adapt quickly to changing priorities and urgent client requests. - Cross Functional Collaboration - Work closely with the Operations Manager and internal marketing team to stay informed on project updates. - Learn the agency's service offerings and confidently communicate them to clients. - Contribute ideas to improve client presentations and overall customer experience. Qualifications - Previous experience in Account Management, Client Success, Customer Success, or another client facing role. - Outstanding verbal and written English communication skills. - Strong presentation and public speaking abilities. - Excellent interpersonal skills with the ability to build rapport naturally. - Professional appearance and demeanor during video meetings. - Ability to confidently explain data and performance metrics. - Strong organizational skills and attention to detail. - Ability to adapt quickly and handle changing priorities. - Experience working with US based clients or companies. - Comfortable working within US Central Time business hours for approximately 20 hours per week. Requirements - Experience working with healthcare providers or physician practices. - Background in digital marketing, marketing agencies, or advertising. - Sales or consultative experience with upselling or identifying client opportunities. - Familiarity with Canva, Zoom, Google Meet, Calendly, HubSpot, HighLevel, or WordPress. - Experience reviewing marketing KPIs such as website traffic, SEO performance, or lead generation metrics. Personality Traits - Naturally outgoing and personable. - Confident and comfortable leading client conversations. - Highly coachable and eager to learn. - Reliable with exceptional work ethic and punctuality. - Professional under pressure and able to pivot when priorities change. - Proactive problem solver with strong initiative. - Empathetic and patient when working with busy professionals. - Positive attitude with a genuine desire to help clients succeed.

Role Description An established insurance agency is seeking a skilled P&C Insurance Account Manager with dual Personal Lines and Commercial Lines servicing experience. This role requires the ability to manage a blended book of business, handle full-cycle servicing for both PL and CL accounts, provide timely quotes, identify cross-selling opportunities, and deliver exceptional customer service. - Provide A–Z servicing for both Personal Lines and Commercial Lines accounts. - Quote new and renewal business across multiple carriers and rating systems. - Maintain strong client relationships while providing responsive and professional service. - Manage new and renewal submissions and ensure accuracy of policy documentation. - Negotiate with carrier underwriters to secure competitive rates and coverage options. - Identify opportunities for cross selling and account rounding in a service-dominant environment. - Bind and issue policies in accordance with carrier and regulatory guidelines. Qualifications - Previous experience servicing both Personal Lines and Commercial Lines accounts. - Minimum of 1 year of Personal Lines servicing experience in an independent agency or brokerage environment. - Strong customer service skills and the ability to communicate effectively with clients and carriers. - Experience working with multiple carriers and rating platforms. - Ability to work independently with strong organizational and self-management skills. - Active Property & Casualty license required. - Ability to manage a mixed book of both Personal Lines and Commercial Lines. - Familiarity with standard PL coverages such as Home, Auto, Umbrella, and Watercraft (some HNW exposure is helpful but not required). Disclaimer Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

Title: Group Leader Location: Brooklyn United States Job Description: About Us: New York Edge is a non-profit organization and one of the largest providers of school-based afterschool programs in New York City and the metropolitan region, serving over 25,000 elementary, middle, and high school students each year. The mission of New York Edge is to help bridge the opportunity gap among students in underinvested communities by providing programs designed to improve academic performance, health and wellness, self-confidence, and leadership skills for success in life. Summary: New York Edge is seeking passionate and enthusiastic people to fill the seasonal/temporary part-time Summer Day Group Leader position. In this role, you will be critical to the successful operation of New York Edges summer camp program. You will be responsible for providing a safe and positive environment for school-age children to provide opportunities for learning, interaction, and academic/personal growth. Summer Day Group Leaders also participate in activities and trips while providing and maintaining a safe working environment. They help with homework and prepare students to demonstrate newly acquired skills in Sports and Arts. Schedule: Part-Time Seasonal/Temporary (July 2nd - August 16th) Weekly Scheduled Hours of 16-29 (depends on operational needs of camp location) No Summer Camp on July 4 Elementary school: operates Monday- Friday 8 am - 2 pm and 12 pm - 6 pm During the last week of August 12th-16th, the summer camp will operate from 8 am-6 pm Middle school: operates Monday-Thursday only from 12 pm - 4 pm (Camp is closed on Fridays) Locations: We have Summer Day Camp locations across the five boroughs! Remote: No, this role requires you to be in-person. Pay: $17/hour ESSENTIAL JOB FUNCTIONS: - Ensure the health, safety, and well-being of participants in the program by providing appropriate supervision at all times. - Keep the immediate supervisor informed daily of any concerns regarding participants, staff, or the facility. - Prepare the learning environment and necessary supplies for program activities. Assume responsibility for the cleanliness and organization of the camp room, program supplies, and activity space. - Support the planning and implementation of all activities, including but not limited to learning initiatives, field trips, and culminating performances. - Create and maintain a strength-based, youth-focused atmosphere that is consistent and sensitive to the needs of participants with learning, emotional, or behavioral differences. - Develop and maintain positive relationships with parents and guardians through regular communication about their childs strengths and areas of growth. Take a leadership role in providing regular updates to caregivers. Qualities were looking for: - Demonstrated ability to assist with activities for kids and teens - Must have excellent communication, organizational, and time management skills - Possess a desire to work directly with children - Ability to multitask and manage workflow in a fast-paced environment - Ability to establish and maintain effective working relationships with program staff, school personnel, parents - Sensitive to social-emotional needs and characteristics of students - Ability to follow directions and adhere to all policies/procedures - Flexibility, reliability, and sound judgment - Other duties as assigned - Must be available to complete and attend trainings before the start of the camp season - Must be available to work throughout the entirety of the camp season, July 2nd - August 16th REQUIREMENTS: - High School Diploma or equivalent - Must be 18 years old - College credits and/or degrees are highly preferred - Physical requirements include the ability to climb stairs, lift children, and monitor events. - Experience working with children strongly preferred - Summer Day Group Leaders will be required to report to the school building and interact with staff, students, parents, and school administration. - At the time of offer and acceptance, the job requires safety and security clearances through the Department of Education and Department of Health. New York Edge is an Equal Opportunity/Affirmative Action Employer. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

• Helping keep brand deals moving: getting creators their briefs, guidelines, and timelines, then following up so nothing slips through the cracks • Coordinating between creators and brands, chasing approvals, feedback, and deliverables so campaigns stay on schedule • Helping review creator content before it goes live to make sure it hits the brief, then confirming it posts correctly and dropping the live links in Slack and our dashboard • Supporting one of our podcast partnerships: helping vet incoming sponsor opportunities, drafting ad-read scripts (usually one to three a week), and checking they match the approved copy, links, and codes before they air • Helping track deal payments and payouts so creators and the business get paid accurately and on time • Fielding inbound partnership inquiries and using our tools (Beacons, Solira) to help match the right creators to the right opportunities • Bonus if you have the bandwidth Helping with proactive outreach to brands and agencies, supporting pitches for creators and partnership ideas, and reconnecting with past partners