Inside Out Hiring

Role Description The Client Support Lead plays a vital role in maintaining strong and lasting client relationships. First impressions matter and this role ensures that every client receives exceptional care and communication from their very first interaction. You will be the go-to person for both new and existing clients acting as the primary voice and representative of the company. Your ability to respond quickly, solve problems proactively, and maintain professionalism across all communication channels will directly impact customer satisfaction and retention. Key Responsibilities - Act as the first point of contact for all client inquiries - Communicate with clients via email, text, and phone calls ensuring timely responses - Handle client escalations quickly and update internal platforms accordingly - Support onboarding processes and assist during scheduled client meetings - Conduct outbound follow-up calls when additional assistance is needed - Work independently and consistently meet expectations without micromanagement - Identify potential issues early and address them before they escalate - Will be trained to fully manage client call processes/script updates via a CRM Script Editor Qualifications - Minimum 1 year of experience in a Customer Success Manager role - Neutral or excellent English speaking accent - Strong communication skills in both written and spoken English - Tech savvy and highly adaptable to new platforms Requirements - Reliable backup power and internet service provider - Willingness to adjust schedule during urgent situations - Minimum of 16GB RAM for smooth multitasking Benefits - High trust role with meaningful client impact - Long term growth potential within the company - Supportive team culture built on accountability and excellence

Role Description The client is seeking an experienced Family Law Paralegal who can take ownership of cases from intake through filing under attorney supervision. This role requires someone who can gather client information, manage documentation, and draft legal filings with minimal guidance. The ideal candidate is proactive, detail-oriented, and able to move quickly in a fast-paced environment while maintaining accuracy and professionalism in all aspects of their work. Key Responsibilities - Handle family law cases including divorce, custody, and domestic violence matters from intake to filing - Gather and organize client information and supporting documentation - Maintain accurate and up-to-date case files within internal systems - Prepare and draft legal documents including pleadings, motions, and discovery requests and responses - Review and proofread documents to ensure accuracy and compliance - Format and manage documents in PDF for court submission - Communicate with clients to request information and provide updates - Conduct phone calls when necessary to resolve issues or gather missing details - Ensure a professional and empathetic approach in all client interactions - Assist with trial preparation including organizing exhibits and case materials - Support attorneys with ongoing litigation processes - Ensure all deadlines and procedural requirements are met Qualifications - Minimum of 4 years of experience as a paralegal in California family law - Strong experience handling discovery requests and responses - Excellent legal writing and proofreading skills - Strong understanding of court procedures and litigation processes - Bilingual in English and Spanish - Experience working with Microsoft Office and PDF document management - Ability to manage multiple cases and deadlines efficiently Requirements - Experience with MyCase or Clio - Experience with Clio Draft or similar legal drafting tools - Portuguese language skills Personality Traits - Strong sense of urgency and ability to work in a fast-paced environment - Highly organized and detail-oriented - Proactive and able to take initiative without constant supervision - Strong problem-solving and critical thinking skills - Comfortable communicating directly with clients via phone and email - Reliable, productive, and results-driven

Role Description We are seeking a highly motivated and high-energy Business Development Representative / Outbound Appointment Setter to serve as the driving force at the top of the sales funnel. This role is focused entirely on outbound prospecting and appointment generation rather than closing deals. You will be responsible for aggressively prospecting cold B2B leads within assigned territories, navigating objections, and booking qualified appointments for the executive sales team to close in person. The ideal candidate thrives in high-volume outreach environments, enjoys the challenge of cold calling, and is energized by achieving daily appointment goals. Key Responsibilities - Execute a high daily volume of outbound cold calls, emails, and text messages to targeted B2B prospects - Navigate gatekeepers and overcome objections to secure qualified appointments - Pitch facility maintenance and janitorial services confidently and conversationally - Maintain disciplined and consistent follow-up sequences across multiple touchpoints - Send professional follow-up emails and marketing materials immediately after prospect conversations - Coordinate and manage scheduling calendars for local sales executives to ensure smooth appointment flow and travel timing - Maintain accurate CRM records, lead statuses, and pipeline activity - Systematically cycle through assigned territories every 2–3 months for continued outreach - Research and identify new decision-makers within target organizations - Update CRM data with accurate and relevant contact information - Log detailed notes from conversations to ensure sales executives are fully prepared before meetings - Prepare and submit weekly and monthly sales activity reports - Track outreach volume, pipeline performance, and appointment conversion rates - Communicate consistently with leadership regarding pipeline progress and territory activity Qualifications - Proven outbound B2B cold calling and appointment-setting experience is required - Exceptional verbal and written English communication skills - Strong cultural awareness and ability to communicate confidently with U.S.-based business owners - Experience using CRM systems and sales outreach/dialer platforms - Ability to move fluidly off-script and handle objections naturally - Strong conversational and relationship-building skills - Highly organized with excellent follow-through and attention to detail - Comfortable working in a fast-paced and performance-driven environment Preferred Traits - Competitive and goal-oriented mindset - Resilient under pressure and motivated by achieving targets - Positive and energetic personality despite frequent rejection - Self-motivated and capable of maintaining urgency throughout the workday - Reliable, proactive, and highly disciplined Key Performance Indicators (KPIs) - Outbound Calls: 100+ outbound calls per day - Appointments Booked: Minimum of 1 qualified appointment per day (5 per week) Training & Onboarding We invest heavily in the success of our team members. During onboarding, you will participate in a structured training and development program that includes: - Reviewing mandatory training videos and educational content related to the industry and services - Participating in owner-led coaching and role-play sessions - Attending call monitoring and feedback sessions to improve conversion performance - Continuous training focused on objection handling, communication, and appointment-setting techniques Why Join? - Be part of a fast-growing company that values hustle, resilience, and performance - Earn uncapped commission opportunities on top of your base salary - Receive direct coaching and continuous sales development from experienced leadership - Play a critical role in driving company growth by generating qualified business opportunities

Role Description The client is a growing boutique real estate media and videography company focused on high-end, custom, and artistic visual storytelling for real estate agents and property listings. They aim to create trend-forward, highly engaging media that captures the unique character of every property. We are looking for a dedicated, long-term creative partner to join our team part-time. This role offers flexible hours, a career-focused environment, and the opportunity to grow into a full-time position as the business scales. As our Creative Video Editor, your primary responsibility will be to free up the owner from the editing desk. You will focus on real estate video editing to maintain a fast turnaround on property shoots. - Custom Video Editing (Core Focus): Edit real estate listing and promotional videos using a custom, artistic style tailored to specific agents and properties. - Workflow & File Management: Efficiently manage, download, and render large video files remotely while maintaining highly organized project files. - Trend Tracking & Pitching: Stay actively up to date with U.S. social media trends, music choices, and editing styles. - Creative Collaboration: Actively brainstorm, pitch creative ideas, and collaborate on the brand’s visual direction. - Social Media Optimization (As Time Permits): Crop, re-edit, and format footage into trendy, high-engagement content for platforms like Instagram Reels and TikTok. - Performance Metrics: Monitor and analyze video performance metrics to optimize future edits. Qualifications - Experience: 3+ years of professional video editing experience, ideally with a portfolio highlighting real estate, architecture, or lifestyle marketing. - Software Proficiency: Expert-level mastery of Adobe Premiere Pro is required. - U.S. Market Exposure: Previous experience working successfully with U.S.-based businesses or marketing agencies. - Hardware Capabilities: Must own a high-performance computer setup capable of processing, editing, and rendering large, high-definition video files. - Reliable Infrastructure: Strong, stable internet connection capable of handling heavy cloud uploads/downloads. Requirements - Artistic Sensibility: Strong visual eye for pacing, color grading, music synchronization, and storytelling. - Proactive Mindset: A self-starter who takes ownership of tasks and suggests process improvements. - Career-Oriented: Seeking a stable, long-term professional relationship. - Excellent Communication: Strong verbal and written English fluency. Benefits - Flexible hours. - Career-focused environment. - Opportunity to grow into a full-time position.

Role Description The client is seeking a highly organized, tech savvy, and proactive Real Estate Operations Coordinator to support daily business operations, transaction coordination, client communication, scheduling, and operational workflows. This role will serve as the operational backbone of the business, helping manage lead flow, calendars, CRM updates, inboxes, and administrative processes while ensuring an exceptional client experience. The ideal candidate is resourceful, adaptable, growth minded, and capable of taking ownership of recurring processes while continuously identifying ways to improve efficiency and organization. Key Responsibilities - Executive & Administrative Support - Manage the client’s calendar, appointments, meetings, and scheduling logistics - Coordinate property showings between buyers, listing agents, showing agents, and internal stakeholders - Assist with personal administrative tasks such as scheduling appointments and managing calendar conflicts - Organize daily priorities and ensure important deadlines and follow ups are completed on time - Handle inbox management across email, text messages, and communication platforms - Client Care & Communication - Serve as a professional and friendly point of contact for clients and leads - Respond to client inquiries and provide timely updates throughout transactions and processes - Monitor incoming communications and escalate important matters when necessary - Follow up with leads, prospects, and clients while maintaining a high level of customer service - Support relationship management through clear communication and proactive follow through - Real Estate Operations & Transaction Coordination - Assist with transaction coordination and operational support throughout the real estate process - Update and maintain CRM systems with accurate lead and client information - Track transaction progress, documentation, deadlines, and communications - Coordinate with vendors, agents, and service providers to ensure operational efficiency - Support process execution and ensure workflows are followed consistently - Social Media & Lead Management Support - Monitor social media platforms for direct messages, comments, and lead activity - Respond to basic inquiries and escalate higher level conversations when needed - Help organize content workflows and support backend social media operations - Coordinate scheduling and follow up related to social media leads and inquiries - Assist with maintaining operational consistency across social media processes - Process Improvement & Technology Support - Identify opportunities to improve workflows, systems, and operational efficiency - Support automation initiatives and help streamline repetitive administrative processes - Utilize AI tools, technology platforms, and productivity systems to improve organization and execution - Follow established SOPs while also contributing ideas for optimization and scalability - Take initiative in solving problems and proactively identifying operational gaps - Basic Property Management Support - Respond to tenant inquiries (availability, maintenance request, basic questions) - Send payment reminders for past-due accounts - Track and update tenant records in the system - Storage Facility Management - Respond to tenant inquiries (availability, pricing, basic questions) - Assist with new tenant onboarding (set up account, access details) - Send payment reminders for past-due accounts - Track and update tenant records in the system - Coordinate with on-site manager for move in/move out and maintenance requests - Help monitor delinquent accounts and flag for follow-up - Assist with simple reporting (occupancy, payments, notes) Qualifications - Minimum 3 years of experience in executive assistance, operations coordination, customer service, client success, or administrative support - Previous experience supporting a real estate business, brokerage, property management company, or transaction coordination team - Strong verbal and written English communication skills - Experience managing schedules, calendars, appointments, and multiple priorities simultaneously - Stable work history with a preference for candidates who have remained in previous roles for 2+ consecutive years - High level of organization and attention to detail - Comfortable working in a fast paced and dynamic environment - Ability to handle client facing communication professionally and confidently - Strong critical thinking and problem solving abilities - Tech savvy with the ability to quickly learn new tools and systems - Experience using Google Workspace and CRM systems - Stable work history with demonstrated longevity in previous roles - Experience working remotely with U.S. based clients or companies Preferred - Familiarity with social media platforms and lead management workflows - Experience with project management tools, automation tools, AI platforms, or process optimization - Experience using Notion, Metricool, or real estate related CRMs - Leadership, coordination, or team management experience in previous roles - Experience supporting high performing entrepreneurs or executives Personality Traits - Growth minded and eager to continuously improve - Proactive and capable of taking ownership without constant supervision - Resourceful and solution oriented - Strong sense of accountability and professionalism - Adaptable and comfortable handling changing priorities - Curious and willing to learn new systems, tools, and workflows - Emotionally intelligent with strong interpersonal skills - Able to receive feedback constructively and apply improvements quickly - Reliable, dependable, and committed to long term growth - Naturally organized with a strong sense of initiative and follow through

Role Description The selected candidate will be speaking strictly in English during their entire shift. They are seeking a highly skilled and detail-oriented Tax Preparer with 3–5 years of experience in U.S. income tax preparation. The ideal candidate will be proficient in Drake Tax Software and have a strong background preparing a variety of individual and business tax returns. Key Responsibilities - Prepare accurate and compliant federal and state tax returns, including: - 1040 – Individual Income Tax Returns - 1120C – Corporate Returns - 1120S – S-Corporation Returns - 1065 – Partnership Returns - Review financial records and documentation to ensure completeness and accuracy. - Identify potential tax credits and deductions to minimize client liability. - Communicate with clients to gather necessary information and answer tax-related questions. - Maintain a high level of confidentiality and professionalism when handling sensitive financial data. - Stay updated on federal and state tax laws and regulatory changes. Qualifications - 3–5 years of hands-on experience preparing U.S. income tax returns. - Proficiency with Drake Tax Software is required. - Strong understanding of current IRS regulations and tax code. - Excellent attention to detail, analytical abilities, and organizational skills. - Strong communication skills and the ability to work independently with minimal supervision. - Previous experience working with multiple return types and business structures. Requirements - C1 English level is required. - Please submit your resume and audio recording in English. Benefits - Full Time status. - Work Schedule: Monday-Friday, 9:00AM-05:00PM PDT (some Saturdays during tax season). - Pay rate: $10 /hr. - Target Start: ASAP.

Role Description The client is seeking a proactive and reliable Virtual Assistant to support lead generation, CRM management, and sales outreach efforts. This role will play a key part in identifying new business opportunities, organizing and managing data, and supporting client communication through various channels, primarily social media and email. The position will start part-time with flexible hours and has strong potential to grow into a full-time, revenue-generating role based on performance. The ideal candidate is resourceful, tech-savvy, and capable of taking initiative in a fast-paced, evolving environment. Key Responsibilities - Lead Generation & Data Mining - Research and identify motorcycle events across multiple platforms such as social media and websites - Compile and organize event data into spreadsheets and/or CRM systems - Continuously feed new leads into the pipeline - CRM & Data Management - Input and maintain accurate records in CRM systems such as Go High Level or Google Sheets - Track and update lead status, outreach efforts, and follow-ups - Assist in transitioning processes from spreadsheets to CRM tools - Outreach & Sales Support - Conduct outreach via email and social media to event organizers and potential clients - Introduce services and guide prospects through available offerings - Support appointment setting and follow-ups for the client - Social Media Management - Manage and monitor multiple social media pages - Respond to inquiries and engage with potential leads - Assist with posting content and maintaining page activity - Identify and remove spam or fraudulent interactions - Administrative Support - Review and organize inbox communications and task lists - Assist with processing basic website updates and sales-related tasks - Support overall workflow and daily operational needs Qualifications - Experience in lead generation or sales support roles - Background in sales outreach, appointment setting, or business development - Strong written and verbal English communication skills - Comfortable using spreadsheets and basic digital tools - Ability to work independently and manage tasks without constant supervision - Understanding of social media management - Experience using Go High Level Preferred Qualifications - Experience managing social media pages or handling online communities - Familiarity with AI tools or automation tools - Spanish language skills Personality Traits - Proactive and self-starter mindset - Friendly, outgoing, and approachable communication style - Strong attention to detail and organization - Resourceful with problem-solving abilities - Ability to identify opportunities and take initiative - Reliable and consistent in performance

IMPORTANT - Watch this quick Loom video on how to get hired: https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0 C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT. PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH JOB TITLE Executive Assistant & Social Media Strategist JOB ID MARGOL1 INDUSTRY Marketing / Professional Coaching & Leadership Development LOCATION LATAM / South Africa JOB STATUS Part Time 25 Hours/Week (Potentiall for FT) WORK SCHEDULE Flexible Monday to Friday during EST Business hours (8AM - 5PM) SALARY $8 - $10 per hour TARGET START DATE ASAP ROLE OVERVIEW About the Client: The client is a globally recognized author, executive coach, and keynote speaker specializing in leadership, mindset, and personal development. She works with high-level executives and organizations, delivering coaching, speaking engagements, and thought leadership content across multiple platforms. Her business is fast-paced and content-driven, with a strong focus on expanding her digital presence through social media, written content, and media appearances. She values professionalism, efficiency, and working with individuals who can think strategically, have a strong ‘marketing brain’ and can operate independently. About the Role: This role combines executive assistance with strategic social media and content support. The ideal candidate will manage light administrative tasks while primarily focusing on content creation, optimization, and digital growth initiatives as well as some communication with media, clients and prospect clients. This is not a task-based role. The client is looking for someone who can think critically, anticipate needs, and take initiative without constant direction. The role requires a highly proactive individual who can bring ideas, improve processes, and contribute to growing the client’s online presence. This role has potential to grow in scope and compensation for the right person. Key Responsibilities Executive Support - Manage calendar, scheduling, and coordination of meetings - Assist with travel arrangements including flights, accommodations, and logistics - Handle inbox monitoring and basic communication with clients or partners - Support with outreach and follow-ups for potential business opportunities Content Creation & Social Media - Repurpose long-form content into short-form videos and social media posts - Edit videos, add captions, and optimize content for different platforms - Upload and manage content across LinkedIn, Instagram, and Facebook - Maintain and update content trackers and publishing schedules Marketing & Strategy - Identify trends and suggest relevant content ideas based on current events - Support growth of social media platforms through strategic content planning - Apply knowledge of algorithms, hashtags, SEO, and GEO to improve reach - Continuously propose ideas to increase engagement and visibility Graphic & Presentation Support - Create and edit basic slide decks and presentations - Assist with visual content and simple graphic design needs Qualifications & Skills Required - Strong experience with LinkedIn, Instagram, and Facebook - Proven experience in content creation, video editing, and social media management - Familiarity with tools for video editing, captioning, and content repurposing - Understanding of social media algorithms, hashtags, SEO, and content optimization - Excellent written and verbal communication skills in English so can liaise with clients easily and professionally - Experience supporting executives or working in fast-paced environments - Ability to work independently and make decisions without constant guidance Preferred - Experience using Riverside (for podcast interviews) and/or Streamyard - Experience working with coaches, thought leaders, or personal brands - Experience with newsletter platforms such as Substack or similar - Creative in ideas for content, repurposing of existing content, media pitches etc - Graphic design for marketing materials and PPT presentations - Interest in personal development, leadership, or coaching industries - Ability to mimic Margie’s voice with writing social media content Personality Traits - Highly proactive and self-driven with a strong sense of ownership - Critical thinker who anticipates needs and solves problems independently - Detail-oriented with strong common sense and decision-making skills - Energetic, upbeat, and self-starting - Strategic mindset with the ability to generate ideas and improve processes - Reliable, trustworthy, and comfortable handling sensitive information 🚀 Submit your application today and take the first step toward your next great opportunity!

📽️ WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED: https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0 🇬🇧 C1 ENGLISH LEVEL IS REQUIRED. THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR ENTIRE SHIFT. 🎤 PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH. 🚀 JOB TITLE: Marketing Generalist 🆔 JOB ID: AARKYL1 🏭 INDUSTRY: Office Technology & Managed Services 📍 LOCATION: Remote (LATAM / South Africa) 💼 JOB STATUS: Full Time 🕒 WORK SCHEDULE: Monday to Friday | 8:00 AM – 4:30 PM CST 💵 SALARY: $8 – $12 USD per hour 📅 TARGET START DATE: ASAP ⚠️ PLEASE NOTE: This role requires a high level of ownership and execution. We are looking for someone who is proactive, detail-oriented, and committed to building systems and processes from the ground up. ROLE OVERVIEW About the Client: Our client is a comprehensive technology and managed services provider focused on optimizing business operations through integrated office hardware, IT infrastructure, and communication solutions. Their services include managed print solutions, proactive cybersecurity, cloud computing, and unified voice communications. By modernizing workflows and streamlining document management, they help organizations reduce costs and improve efficiency through advanced hardware and tailored software integrations. About the Role: We are seeking a versatile and highly proactive Marketing Generalist—essentially a “Marketing Swiss Army Knife.” While the company has a strong outbound sales engine generating consistent leads, its inbound and digital presence is currently minimal. In this role, you will build and manage the company’s marketing ecosystem from the ground up while supporting a personalized sales process. This position requires a mix of creative design, technical execution, and strategic thinking, along with the ability to leverage existing vendor resources to produce polished, high-quality marketing assets. KEY RESPONSIBILITIES 1. Visual Design & Print Media - Create high-quality, custom-branded sales collateral such as folders, brochures, and presentation materials - Manage technical print specifications, including full-bleed designs and U.S. paper sizes (8.5" x 11") - Leverage vendor-provided marketing libraries and adapt assets for brand consistency - Customize and rebrand partner resources (videos, newsletters, and other assets) - Perform basic video editing for promotional content and social media 2. Lead Intelligence & Research - Conduct in-depth research on top prospects to gather actionable insights - Support the development of tailored, data-driven marketing messages - Ensure messaging aligns with prospect needs and timing 3. Digital Systems & Automation - Manage and optimize GoHighLevel CRM, including landing pages and sales funnels - Build and maintain automated drip marketing campaigns - Learn and deploy bot-building tools for website and social automation - Assist in developing and launching Virtual Sales Letter (VSL) strategies 4. Social Media & Paid Growth - Establish and manage presence across LinkedIn, Facebook, and Instagram - Provide strategic input on paid advertising (Meta, TikTok, LinkedIn) and SEO - Monitor website and campaign performance, recommending optimizations for inbound growth QUALIFICATIONS & SKILLS - Reliability & Communication: Proven track record of consistency, transparency, and long-term commitment - Technical Proficiency: Experience with design tools (Adobe Suite or Canva), CRM platforms (GoHighLevel preferred), and video editing software - Adaptability: Ability to balance strategic thinking with hands-on execution - Future-Ready Mindset: Interest in AI tools, automation, and bot-building technologies - Cultural Alignment: Strong English communication skills and understanding of Western business aesthetics WHY JOIN? Build from the Ground Up: Play a key role in shaping the company’s entire marketing function High Impact Role: Directly influence brand presence, lead generation, and business growth Dynamic Environment: Work with a fast-moving team that values initiative, creativity, and execution ✨ Join a growing network of exceptional remote professionals 📩 Submit your application today and take the next step in your career!

IMPORTANT - Watch this quick Loom video on how to get hired: https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0 C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT. PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH JOB TITLE Systems and Operations Coordinator JOB ID RANREG1F INDUSTRY Health and Wellness (Aesthetics and Telehealth) LOCATION LATAM (Colombia strongly preferred) JOB STATUS Full Time WORK SCHEDULE Monday to Friday, 8am to 5pm EST SALARY $8 - $12 per hour TARGET START DATE ASAP ROLE OVERVIEW About the Client: The client is building an integrated health and aesthetics business that combines a physical spa offering services such as facials, Botox, and laser treatments with a telehealth operation focused on peptides, hormone replacement therapy, and weight loss solutions. With a background in corporate HR and operations, the client is focused on creating scalable systems, ensuring compliance, and building a strong operational foundation. The business is in an early growth stage, requiring structure, automation, and strategic organization across multiple platforms and workflows. About the Role: The Systems and Operations Coordinator will play a critical role in building, organizing, and optimizing the operational and technological foundation of the business. This is a highly strategic and hands-on position focused on implementing systems, managing workflows, and ensuring seamless integration between tools such as CRMs and EMRs. The ideal candidate is proactive, tech-savvy, and capable of independently identifying solutions, structuring processes, and supporting both the operational and growth aspects of the business without requiring constant direction. Key Responsibilities Systems Management and Automation - Implement and configure tools such as Go High Level, EMRs, and other operational platforms - Design and integrate automations across systems to optimize workflows - Ensure all systems are properly connected and functioning efficiently - Identify opportunities to improve operational efficiency through technology Process Building and Organization - Migrate and organize client data from sources such as WhatsApp into structured systems - Create and document clear, scalable operational processes - Ensure workflows align with healthcare regulations and industry standards - Maintain and update processes as the business evolves Project and Operations Management - Use tools like Notion to manage projects, tasks, and priorities - Track progress on key initiatives and ensure execution - Translate business ideas into structured action plans - Adjust processes and priorities based on business needs Lead Management and Commercial Support - Oversee and optimize lead management within the CRM - Ensure timely follow-ups with prospects and existing clients - Support the implementation of outreach and retention strategies - Contribute to improving the overall sales funnel Compliance and Data Handling - Ensure proper handling of sensitive and medical information - Maintain compliance with industry standards and best practices - Keep documentation organized and up to date Qualifications & Skills Must - Experience with Go High Level and Notion required - Experience building systems, automations, and operational workflows - Experience integrating multiple systems and platforms - Strong technical aptitude and ability to learn new tools quickly - Fluent in English and Spanish - Experience working in fast-paced or startup environments - Background in operations or project management roles Preferred - Experience with EMRs or healthcare-related systems - Background in health, aesthetics, or telehealth industries - Experience handling compliance or sensitive data Personality Traits - Proactive and solutions-oriented - Highly autonomous with strong execution skills - Structured and detail-oriented thinker - Able to anticipate needs and identify gaps - Clear and direct communicator - Growth mindset with a focus on continuous improvement - Comfortable working in complex and evolving environments