Drive adoption of receivables automation solutions by partnering with relationship managers, supporting client strategies, and acting as a trusted advisor on financial process optimization and operational efficiency.

• Posting receipts into our billing system from EOP (Explanation of Payment) from insurance companies and patient payments. • Utilizing electronic postings from 835's as well as manual posting. • Measuring staff by a weekly average of productivity measurements and quality checks. • Analyzing and investigating reimbursements or refund requests from third party payers. • Researching and analyzing third party payer remittance documentation for payment priority and adjustment applications. • Performing daily and monthly reconciliations to the general ledger, to include reclassifications. • Follow up directly with third-party payers and or patients to resolve payment posting issues.

• Prepare and submit claims for accounts to ensure timely reimbursement • Investigate and process refunds when warranted • Prepare, edit and submit account billing in accordance with payer guidelines • Ensure all claims issues are resolved and submitted accurately and timely per insurance guidelines • Verify patient’s insurance eligibility • Submit system payer/fee schedule changes when required to supervisor • Submit all required documentation with claim • Updates patient demographics changes and performs required rebilling • Requests necessary documentation when missing from client, physician or patient as appropriate • Access client files if necessary to verify information • Respond to verbal and written insurance or responsible party inquiries regarding account status within policy and procedure timeline • Research accounts and document follow up appropriately • Resolve account discrepancies and prepare adjustments and refunds for approvals as necessary • Maintain accurate and complete records concerning billing activity on all accounts • Document in the system records • Address problems as they occur • Keep supervisor advised of area or compliance issues which may lead to untimely or inaccurate completion of invoice or claim submission • Complete all reports according to schedule • Perform other tasks as assigned to support the goals of the organization • To be able to work independently. • To work remote, you must have high speed internet, required to hard wire into your router, and be able to pass speed test of at least 20 megabit (Mbit) provided from your internet carrier

• Drive cash collection across our customer base, ensuring that all overdue balances are pursued consistently and professionally. • Accountable for the day-to-day execution of credit control activities, customer statement management, and maintaining highly accurate records of our collection status and customer communications. • Ensure that cash is collected reliably and effectively, consistently hitting our monthly targets. • Pursue overdue balances proactively, ensuring no accounts fall through the cracks due to a lack of follow-up. • Maintain professional and effective customer communications, resulting in timely payment commitments.