• Partner with business leaders in Global Supply Chain and Home Warranty to identify, prioritize, and build organizational capabilities, structures, processes, and behaviors. • Leverage data insights and technology to support and drive fact-based, strategy-focused talent decisions. • Collaborate with HR Operations, Employee Relations Center, and Centers of Excellence to develop integrated approaches that further business objectives and deliver solutions to HR-related challenges. • Lead talent development, succession planning, employee engagement, organizational change, and organizational design initiatives. • Support acquisition, divestiture, and integration of organizations as needed. • Drive talent acquisition, learning, and performance management processes. • Oversee compensation strategies and ensure alignment with business goals. • Assist in forecasting and planning talent pipeline requirements to support business strategy. • Provide expert advice and coaching to employees and leaders, aligning development opportunities with current and future performance standards. • Identify and share best practices across functional and business lines, maintaining knowledge of progressive HR practices and trends. • Contribute to HR and cross-functional initiatives, including new organization designs, compensation plans, talent recruitment, and behavioral change via learning initiatives.

• Provide training, support and supervision to our network of CBT therapists and support the team with data audits of clinical performance. • Handle risk in line with our policies and record any incidents of concern, ensuring implementation of lessons learned. • Lead on policy reviews and implement changes within the clinical team. • Hold a small clinical caseload.

• Manage internal tools, accounts, documents, calendars, hiring systems, and team processes. • Keep employee, contractor, HR, payroll, leave, and policy records organized and up to date. • Coordinate onboarding and offboarding, including documents, tool access, introductions, training materials, and access removal. • Create and maintain simple documentation, checklists, SOPs, onboarding guides, and internal process notes. • Manage tool access across Google Workspace, Slack, Notion, Airtable, GitHub, Figma, HubSpot, Stripe, password managers, AI tools, and other software. • Support team members, candidates, founders, and external partners with scheduling, follow-ups, admin tasks, and coordination. • Use AI tools to draft documentation, summarize information, create templates, and improve recurring workflows. • Stay flexible and take on additional responsibilities as the role and company needs evolve.

• Oversee development and implementation of analytics frameworks for workforce data. • Quantify and forecast trends in employee engagement and talent management metrics. • Partner with cross-functional teams for actionable data insights. • Lead HR analysts and collaborate with leadership on employee experience and performance initiatives. • Drive change management for organizational transformation initiatives.