Training & Engagement Manager, Cardiometabolics
Location
United Kingdom
Posted
2 days ago
Salary
0
Seniority
Senior
Job Description
Training & Engagement Manager, Cardiometabolics
Abbott
• Lead the design and delivery of tailored training programmes aligned to customer needs, utilising both virtual and face-to-face formats across all market segments, including hospitals, community settings, pharmacies, and private healthcare providers. • Work cross-functionally with marketing, training, technical services, global product management, and commercial teams. • Act as a Subject Matter Expert (SME) for the Afinion and Cholestech LDX platforms. • A strong technical understanding of the product portfolio to include governance, quality processes, enable troubleshooting, and complaint monitoring. • Support the technical components of tender submissions. • Work closely with customers to drive engagement and retention, proactively identifying opportunities to upsell and increase product utilisation. • Develop innovative training initiatives and programmes to adapt to evolving market dynamics and support continued business growth. • Complete and submit timely administration tasks such as customer record keeping and activity (Sales Force), rolling forecasts, monthly highlights, expenses, training records etc. in line with divisional standards. • Manage samples, demo devices, promotional expenses. • Maintain close relationships with key accounts and ensure their requirements are being met. • Represent Abbott in a professional manner that aligns with Company image, ensuring activities comply with legal and ethical standards.
Job Requirements
- Relevant Product Knowledge including communication of clinical and/or technical data.
- Capable computer skills for Abbott field reporting data system and necessary correspondence and spreadsheets
- Excellent communicator
- Demonstrated Teamwork & Collaboration
- Strong Customer Focus
- Confident with a can-do attitude
- Flexible and adaptable mindset
- Good Planning and organising ability
- Self-motivated and Self-Disciplined
- Resilient and Tenacious
- Preferably prior learning of professional selling or training skills, especially within the medical devices or pharmaceutical arena
Benefits
- Career development with an international company where you can grow the career you dream of.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
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