Paul Davis Restoration

Title: Weekend Evening Intake Specialist - Centerville, UT Location: Department Reconstruction Employment Type Part-Time Minimum Experience Entry-level Compensation $18 - $20 DOE Job Description: At Paul Davis Restoration, we help homeowners and businesses recover after disasters and get back to what matters most. Our Intake Specialists are often the very first voice customers hear in a time of stress, which makes this role incredibly important to our mission of providing peace of mind and extraordinary care. If you are organized, calm under pressure, and thrive in a fast-paced, phone-heavy environment, this could be a great fit. This is a work from home position but will require initial in-office training. Must live in the Weber/Davis/Salt Lake County area. What does an Intake Specialist with Paul Davis do? The Intake Specialist serves as the first point of contact for customers calling in property damage claims. This role is highly phone-focused between all four Utah locations and two in Nevada. Strong multitasking, communication, and organizational skills are required. You will gather critical information, enter data accurately, and ensure calls and leads are routed properly so our operations teams can respond quickly and effectively. Key Responsibilities - Professionally represent Paul Davis Restoration at all times - Manage a high volume of inbound and outbound calls with empathy and professionalism - Collect and document customer and loss information with accuracy and speed - Perform quick and accurate data entry while actively on calls - Coordinate and route information to appropriate teams for follow-up - Maintain detailed and organized records across multiple systems - Provide consistent follow-through to ensure no leads or calls fall through the cracks - Support front-office and administrative tasks as needed Job Requirements - 1 - 2 years+ of experience in a relevant role preferred - High school diploma or equivalent - Mitigation experience is a plus but not required - Highly organized and attention to detail with problem-solving abilities - Ability to multitask and prioritize while communicating effectively - High-level communicator - Proficient in Microsoft Office Schedule: - 4:00 pm - 12:00 am, Friday - Sunday

• Leverage expertise to grow a role that offers varied and challenging work • Provide support to franchisees utilizing FAST Remote Estimating Service • Assist in driving performance to exceed Customer (franchisee) and Carrier expectations • Provide ongoing FAST process training and support to franchisees • Assist in creating and updating training materials related to best practices • Provide onboarding and ongoing coaching support to the FAST Estimating Team • Coordinate communication between the FAST Team, other PDRI team members, and franchisees • Provide direct support to the network in writing estimates during spike volumes • Ensure scoping and documentation practices are driving accurate and profitable estimating

• Coach the franchisees and their teams • Lead and mentor the franchises • Inspire and obtain results through coaching of the franchisees • Increase value, equity, and profitability for the region • Consult and hold franchisees accountable for their goals • Build relationships with franchisees • Conflict resolution with franchisees • Facilitate conferences and trainings for franchisees • Contribute to network-wide initiatives • Visit franchisees within your region to review specific issues and goals

Title: Mitigation Manager Location: 207 Commercial Ave, Lowell, AR 72745, USA Full Time • Hybrid Job Description: Reports To: General Manager Paul Davis, a leading national restoration company, coming to Northwest Arkansas. As a start up, we are looking for good people that want to grow their careers with Paul Davis. What does a Mitigation Manager with Paul Davis do? - Lead a team of hardworking individuals serving others within your community - Make a difference for others that have had a disaster strike their property - Take pride when your team completes mitigation projects on budget with an exceptional customer experience - Be empathetic and show a sense of urgency while communicating through modern technology Why Join The Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving Mitigation Managers the opportunity to become experts in the field through certifications and Paul Davis University. Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider – our Mitigation Managers are leading their teams to be first on site after disasters strike (i.e. floods, fires) and will be directing the mitigation crews to restore the property. You are essential to coordinate teams effectively and ensure that jobs are performed profitably. Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement. Vision: To provide extraordinary care while serving people in their time of need. Mission: To provide opportunities for great people to deliver Best in Class results. Why The Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people. It is challenging to make customers happy when faced with a traumatic event but you will love being a Mitigation Manager if you take pride in your work and have fun while working with others. You will be practicing continuous improvement every day as you work to improve performance of your team! Team Compensation and Benefits: - Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities - Monthly cross-training opportunities to advance your career - Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full time. - Paid training - Health, dental and vision insurance - Referral program - Great culture and team dynamic - Hourly pay: $18.00 to $28.00/hour based on experience and certifications, plus incentives. - Bonus opportunities based on performance Team Qualifications (Requirements): - Desire to join a world-class team and contribute a positive attitude - Good project management skills - Dedication to customer service - Ability to lead others from diverse backgrounds - Fluent in English - Valid driver's license with a clean record - Have the ability to work nights/weekends and overtime, if needed - Desire to continually learn new things Role on the Team (Job Responsibilities): - Ensuring the teams performance of tarping, board up, water mitigation, mold remediation, environmental services and carpet cleaning/re-installation services in accordance to Paul Davis and industry specifications. - Focus and dedication to providing excellent customer service. - Assist other team members when needed and foster a positive working relationship with other departments. - Be a great representative of our brand! - Ensure your crews are ready at all times and every morning to handle the day through a team huddle. - Meet clients and adjusters on site to assist in issue resolution and provide professional opinion. - Re-inspect job sites for quality control. - Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in effective and timely manner. - Maintain inventory of clean, properly stocked and organized trucks along with all company equipment. - Be accessible by phone and participate, as necessary, in the on-call schedule. Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you. We support and hire Veterans and we are an Equal Opportunity Employer! Flexible work from home options available. Compensation: $50,000.00 - $75,000.00 per year Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results

• Responsible for identifying, managing, and maximizing the impact of our commercial restoration partnerships • Drive overall national account sales through signed Master Services Agreements (MSAs) for assigned segment • Build and secure new commercial accounts and referrals • Develop expertise as a trusted industry expert • Attend conferences and events, representing Paul Davis Restoration

Title: Weekend Evening Intake Specialist - Centerville, UT Location: Centerville United States Job Description: At Paul Davis Restoration, we help homeowners and businesses recover after disasters and get back to what matters most. Our Intake Specialists are often the very first voice customers hear in a time of stress, which makes this role incredibly important to our mission of providing peace of mind and extraordinary care. If you are organized, calm under pressure, and thrive in a fast-paced, phone-heavy environment, this could be a great fit. This is a work from home position but will require initial in-office training. Must live in the Weber/Davis/Salt Lake County area. What does an Intake Specialist with Paul Davis do? The Intake Specialist serves as the first point of contact for customers calling in property damage claims. This role is highly phone-focused between all four Utah locations and two in Nevada. Strong multitasking, communication, and organizational skills are required. You will gather critical information, enter data accurately, and ensure calls and leads are routed properly so our operations teams can respond quickly and effectively. Key Responsibilities - Professionally represent Paul Davis Restoration at all times - Manage a high volume of inbound and outbound calls with empathy and professionalism - Collect and document customer and loss information with accuracy and speed - Perform quick and accurate data entry while actively on calls - Coordinate and route information to appropriate teams for follow-up - Maintain detailed and organized records across multiple systems - Provide consistent follow-through to ensure no leads or calls fall through the cracks - Support front-office and administrative tasks as needed Job Requirements - 1 - 2 years+ of experience in a relevant role preferred - High school diploma or equivalent - Mitigation experience is a plus but not required - Highly organized and attention to detail with problem-solving abilities - Ability to multitask and prioritize while communicating effectively - High-level communicator - Proficient in Microsoft Office Schedule: - 4:00 pm - 12:00 am, Friday - Sunday

• Rapid Response Coordination – Act as the first point of contact for fire-damaged properties, responding quickly to client needs. • Damage Assessment – Conduct initial site visits to evaluate fire, smoke, and water damage, providing guidance on next steps. • Coordinate Emergency Services (Not Perform Board-Ups) – Arrange for emergency board-ups, roof tarping, and structural stabilization through trusted vendors. • Liaison with Fire Departments & First Responders – Build and maintain strong relationships with local fire stations to assist homeowners and businesses post-fire. • Client Support & Education – Help property owners understand the restoration process and connect them with necessary resources. • Insurance & Restoration Coordination – Work with our internal restoration team and insurance adjusters to ensure a smooth claims process.

Title: Commercial Business Development Specialist Location: Flowery Branch United States Job Description: Benefits: - 401(k) - Company car - Dental insurance - Health insurance - Vision insurance Commercial Business Development Manager About Paul Davis Paul Davis is an industry leader in commercial restoration and reconstruction services, helping businesses recover quickly after fire, water, storm, and other property damage events. We are known for responsiveness, professionalism, and strong client relationships. Our team moves fast, communicates well, and delivers results when clients need us most. We are growing and looking for a driven Commercial Business Development Manager to expand our commercial client base and strengthen strategic relationships throughout the market. Position Overview This is a true outside sales and business development role focused on generating commercial opportunities, building referral relationships, and growing revenue within an assigned territory. The ideal candidate has experience developing business relationships with property managers, facility managers, insurance professionals, commercial real estate professionals, healthcare facilities, municipalities, or other commercial decision-makers. This person is proactive, relationship-focused, highly organized, and motivated by building long-term partnerships that lead to revenue growth. If you enjoy networking, creating opportunities, and building a strong book of business in a fast-paced industry, we want to hear from you. What You'll Do - Develop and grow commercial accounts within your territory - Prospect and generate new business through networking, referrals, cold outreach, and relationship development - Build relationships with property managers, facility managers, insurance agents/adjusters, commercial real estate professionals, and other key referral partners - Maintain consistent in-person meetings, site visits, and networking activity - Identify opportunities for emergency restoration and reconstruction services - Develop and maintain a healthy pipeline of qualified opportunities - Follow up consistently and move opportunities through the sales process - Represent Paul Davis professionally in the community and at industry events - Collaborate with operations teams to ensure excellent customer experience - Maintain CRM activity, pipeline updates, and reporting - Meet or exceed monthly and quarterly sales goals What We're Looking For - Strong relationship-builder with a proactive sales approach - Self-starter who is motivated, organized, and accountable - Excellent communication and follow-up skills - Comfortable networking and meeting with decision-makers face-to-face - Ability to manage multiple relationships and opportunities simultaneously - Competitive mindset with a drive to grow territory revenue - Professional presence and confidence in commercial environments - Ability to work independently while collaborating with internal teams Preferred Experience - 2+ years of outside sales or business development experience - Experience in restoration, reconstruction, construction, commercial services, roofing, facilities management, or insurance-related industries preferred - Existing relationships within commercial property management, insurance, or facilities industries is a plus - Proven track record of generating new business and meeting sales goals - CRM proficiency and strong organizational skills - Valid driver's license with ability to travel locally within territory Why Join Paul Davis? - Established and respected national brand - Strong operational support and leadership - High-growth opportunity with uncapped earning potential - Ability to build long-term commercial relationships - Fast-paced, team-oriented environment - Opportunity to make an impact during critical situations for clients Work Environment - Field-based outside sales role - Daily networking, prospecting, and client meetings - Occasional evening networking and industry events - Combination of independent work and team collaboration Flexible work from home options available.

Title: Commercial Business Development Specialist Location: 201 Andrew Dr, Stockbridge, GA 30281, USA Hybrid Flexible work-from-home options available. Job Description: Benefits: - 401(k) - Company car - Dental insurance - Health insurance - Vision insurance Commercial Business Development Manager About Paul Davis Paul Davis is an industry leader in commercial restoration and reconstruction services, helping businesses recover quickly after fire, water, storm, and other property damage events. We are known for responsiveness, professionalism, and strong client relationships. Our team moves fast, communicates well, and delivers results when clients need us most. We are growing and looking for a driven Commercial Business Development Manager to expand our commercial client base and strengthen strategic relationships throughout the market. Position Overview This is a true outside sales and business development role focused on generating commercial opportunities, building referral relationships, and growing revenue within an assigned territory. The ideal candidate has experience developing business relationships with property managers, facility managers, insurance professionals, commercial real estate professionals, healthcare facilities, municipalities, or other commercial decision-makers. This person is proactive, relationship-focused, highly organized, and motivated by building long-term partnerships that lead to revenue growth. If you enjoy networking, creating opportunities, and building a strong book of business in a fast-paced industry, we want to hear from you. What You'll Do - Develop and grow commercial accounts within your territory - Prospect and generate new business through networking, referrals, cold outreach, and relationship development - Build relationships with property managers, facility managers, insurance agents/adjusters, commercial real estate professionals, and other key referral partners - Maintain consistent in-person meetings, site visits, and networking activity - Identify opportunities for emergency restoration and reconstruction services - Develop and maintain a healthy pipeline of qualified opportunities - Follow up consistently and move opportunities through the sales process - Represent Paul Davis professionally in the community and at industry events - Collaborate with operations teams to ensure excellent customer experience - Maintain CRM activity, pipeline updates, and reporting - Meet or exceed monthly and quarterly sales goals What We're Looking For - Strong relationship-builder with a proactive sales approach - Self-starter who is motivated, organized, and accountable - Excellent communication and follow-up skills - Comfortable networking and meeting with decision-makers face-to-face - Ability to manage multiple relationships and opportunities simultaneously - Competitive mindset with a drive to grow territory revenue - Professional presence and confidence in commercial environments - Ability to work independently while collaborating with internal teams Preferred Experience - 2+ years of outside sales or business development experience - Experience in restoration, reconstruction, construction, commercial services, roofing, facilities management, or insurance-related industries preferred - Existing relationships within commercial property management, insurance, or facilities industries is a plus - Proven track record of generating new business and meeting sales goals - CRM proficiency and strong organizational skills - Valid driver's license with ability to travel locally within territory Why Join Paul Davis? - Established and respected national brand - Strong operational support and leadership - High-growth opportunity with uncapped earning potential - Ability to build long-term commercial relationships - Fast-paced, team-oriented environment - Opportunity to make an impact during critical situations for clients Work Environment - Field-based outside sales role - Daily networking, prospecting, and client meetings - Occasional evening networking and industry events - Combination of independent work and team collaboration

• Lead development of advanced Power BI dashboards and enterprise reporting • Define and standardize KPIs across the organization • Drive insight generation tied to margin, cycle time, and operational performance • Develop forecasting, segmentation, and predictive models • Partner with leadership to influence strategic decisions • Mentor analysts and promote best practices • Contribute to Fabric / Lakehouse architecture and semantic models