Role Description This is a hunter role, focused on the UK&I mid-market segment. We are looking for a sales professional with extensive prospecting and closing experience for new logos - someone who thrives on opening doors, building pipeline from scratch, and winning new business in a competitive market. - The job is land first. The model is deliberate, not a classical “farmer” approach: - The Account Manager hunts and lands the logo - owning prospecting, qualification, and the close. - The Value Engineer (VE) who is with you from pre-sales, then drives adoption, new use cases, and depth of usage inside the account. - The Account Manager keeps hunting inside the account - mapping and winning new people and stakeholders across the organization. - When the customer is ready to grow, the Account Manager commercializes that growth, converting newly developed relationships and use cases into expansion revenue. - Beyond individual deals, this person is expected to act as a market leader. - UK&I is one of the largest markets for Make, and we want you to steer the strategy for the UK&I mid-market and align the wider go-to-market team around a shared plan to win the segment. Responsibilities - Land New Logos - Own end-to-end new business across the UK&I mid-market: prospect, qualify, and close net-new accounts. - Build and maintain a healthy self-sourced pipeline through proactive outbound and disciplined territory planning. - Run a rigorous commercial cycle with strong qualification, clear next steps, and accurate forecasting. - Expand Within Accounts - After landing, multi-thread across the organization - identify and win new stakeholders, teams, and decision-makers. - Partner with Value Engineers, who drive adoption and surface new use cases, and commercialize growth when the customer is ready. - Position Make as a strategic platform for AI Transformation across operations, revenue, and IT teams - not just a tool. - Lead the Market - Act as the strategic lead for the UK&I mid-market, steering the segment strategy and priorities. - Align and orchestrate the extended team - other AMs, Value Engineers, Partner Account Managers, and BDRs - around a shared plan to win. - Share market intelligence and feed insights back to Product and GTM teams. - Deliver Results - Consistently perform against new business and growth targets. - Bring energy, ownership, and a builder’s mindset to a fast-moving, high-intensity environment. Qualifications - 5+ years of B2B SaaS sales experience, with a track record of either developing a new market or focusing heavily on winning new logos. - Proven prospecting and closing ability - you build a pipeline and win net-new business, not just manage an existing book. - Strong command of MEDDIC (or a similar sales methodology) and disciplined qualification, forecasting, and deal execution. - Comfortable navigating complex accounts and multiple stakeholders. - Fluent in English. - Strong understanding of UK&I business culture and buying processes. - Knows and thrives in a high-intensity, startup-type atmosphere. - Ownership-driven and autonomous (London hub, remote market). - Curious and solution-oriented, with genuine interest in automation and AI. - Strong communicator with a customer-first mindset. - Heavy user of AI tools, able to understand and position technical workflows and automation use cases. Requirements - 5+ years of B2B SaaS sales experience. - Proven prospecting and closing ability. - Strong command of MEDDIC or similar sales methodology. - Fluent in English. - Strong understanding of UK&I business culture and buying processes. Benefits - Competitive compensation and benefits packages, including performance-based incentives, equity (restricted stock units from one of the fastest-growing tech companies), health, dental, vision insurance, and more. - A dynamic, high-growth environment with the flexibility to innovate and make an impact. - Opportunity to define and execute Make’s ecosystem strategy from the ground up. - Collaboration with a world-class team at the intersection of automation, AI, and no-code innovation.

• Identify, evaluate, and prioritize strategic partners across cloud, data collaboration, and AI ecosystems • Optimize time-to-value • Build and manage a pipeline of partnership opportunities aligned to company priorities • Develop informed perspectives on ecosystem trends and strategic positioning • Establish and maintain working relationships with key partners • Track progress, manage dependencies, and escalate risks as needed • Ensure initiatives move forward and reach completion

Role Description Technical Account Manager serves as the primary technical source for supporting sales activities within responsible regions. Technical Account Managers take full responsibility of the daily operation of customer service function, which handles all initial inquiries from customers, dealers, and public regarding order placement, complaints, technical support, etc. Key Responsibilities - Take full charge of the daily operation of customer service function that handles all initial inquiries from customers, dealers, and general public regarding order placement, complaints, technical support, etc. - Provide primary technical advice to customers with practical information and tools; identify and interpret customers’ requirements, shaping these requirements to fit the business unit’s capabilities and communicate these to customers. - Work closely with business unit Sales Account Managers, Production Managers, and Senior Scientists as a consultant to clients in technical matters and improve customer satisfaction. - Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. - Attend trade/technical shows and give technical presentations to customers. Qualifications - Solid professional technical background, minimum Master Degree in relevant life science fields including but not limited to cell biology, immunology, and molecular biology. - 1-2 years of commercial experience will be an advantage. - Ability to communicate fluently in both English and Chinese, verbally and in writing. - Good presentation skills with technical content. - Customer-focused, proactive/action-oriented. - Previous industry experience in a similar commercial role will be advantageous but is not essential. - Highly motivated individual with excellent communication, organization, and time management skills. Company Description GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy. GenScript is committed to striving towards its vision of being the most reliable biotech company in the world to make humans and nature healthier through biotechnology.

• Lead cross-functional teams in support of client needs for all Synchrony clients • Monitor and manage assigned activities to ensure timely delivery of products and services • Foster and develop collaboration between internal teams and external vendors and partners to ensure innovative and collaborative solutions to client needs • Ensure team compliance with client contracts, timelines, and budgets • Oversee assigned program financial management and reporting • Work with other team members to ensure that Synchrony is meeting its goals, objectives, and corporate values • Support the development, presentation, and selling of high-quality deliverables • Accurately assess and relay client requests, comments, and concerns to the internal team • Ensure alignment of brand strategy to tactical execution • Actively participate in client presentations, selling the agency's point of view • Represent the organization in an appropriate manner • Attend client meetings, congresses, and communicate key learnings to team and client • Be a positive force for enhancing the work culture, consensus-building, and internal communications • Facilitate communication between team members and clients to maintain strong relationships and effective account management • Resolve conflict and celebrate success; set clear team priorities and help define success in terms of the whole team • Explain client/brand objectives and strategies to the internal team, partners, and vendors • Keep management apprised of: Critical internal Synchrony issues, concerns, and opportunities; Critical client concerns and opportunities; Brand accomplishments and tactics • Monitor industry and therapeutic area and best practices and advances to ensure that Synchrony and our clients are at the cutting edge or leading the field