• Conduct Manual and Automated Testing: Plan and execute manual tests, as well as develop and implement automated tests to ensure efficiency and adequate coverage. • Perform API Testing: Execute integration and validation tests on APIs, ensuring that all endpoints behave as expected and meet functional and performance requirements. • Execute and manage tests on large-scale platforms. • Identify and Report Bugs: Detect defects and inconsistencies in the software, documenting and communicating issues clearly and concisely to the development team. • Develop and Execute Test Cases: Create detailed and comprehensive test cases based on functional and technical requirements, ensuring all features are rigorously tested. • Collaborate with the Development Team: Work closely with developers and other team members to discuss requirements, troubleshoot issues, and ensure the delivery of high-quality software. • Document and Communicate Test Results: Prepare test reports, documenting results in a clear and organized manner, and present findings effectively to stakeholders.

• Eigenständige Testautomatisierung unserer digitalen Produkte • Erstellung und Pflege von Testkonzepten, Testspezifikationen und Testfällen • Aktive Rolle im Freigabeprozess für Software-Updates oder Features • Fehlermanagement: Fehler erkennen und dokumentieren • Enge Zusammenarbeit mit Entwickler:innen und Support-Kollegen

Role Description We are seeking a detail-oriented Medical Quality Assurance Specialist to support quality and compliance initiatives within a fast-paced, regulated environment. This role is responsible for reviewing work outputs, ensuring adherence to established standards, and driving continuous process improvements. The ideal candidate is highly analytical, organized, and thrives in a collaborative setting while maintaining a strong focus on accuracy and compliance. - Conduct quality reviews of case work, reports, and documentation to ensure accuracy, completeness, and compliance with client standards - Identify trends, errors, and process gaps; recommend and implement corrective actions - Monitor production metrics and turnaround times to ensure service level expectations are met - Ensure adherence to federal, state, and regulatory requirements - Maintain detailed quality assurance records, audit logs, and reporting documentation - Investigate quality issues and partner with internal teams to resolve discrepancies - Provide feedback and coaching to staff to improve performance and quality outcomes - Assist with onboarding and training new team members on quality standards and processes - Support documentation preparation for audits, regulatory reviews, and compliance initiatives - Collaborate cross-functionally with operations and stakeholders to enhance quality processes Qualifications - 2+ years of experience in an administrative healthcare position (Patient access, insurance verification, medical assistant, etc.) - Strong attention to detail and analytical mindset - Excellent written and verbal communication skills - Ability to manage multiple priorities in a fast-paced environment - Experience working with data tracking, reporting, or audit processes - Proficiency in Microsoft Office or similar tools Requirements - Experience in healthcare, insurance, or regulated environments - Familiarity with compliance standards and regulatory requirements - Experience reviewing case files, audits, or documentation workflows Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Role Description Join Our Team as a Clinical Quality Assurance Coordinator! 🌟 Are you passionate about healthcare quality and compliance? Do you thrive in a detail-oriented environment where your work directly impacts patient care and regulatory excellence? If so, we want to hear from you! In this pivotal role, you’ll ensure that our peer review reports meet the highest standards of quality, accuracy, and compliance with client contracts, regulatory guidelines, and federal/state mandates. What You’ll Do: - Conduct thorough quality assurance reviews of peer review reports, correspondence, and supplemental materials. - Ensure all recommendations are evidence-based, clearly articulated, and supported by current clinical references. - Verify compliance with client instructions, state mandates, and federal ERISA regulations. - Confirm that appropriate board-certified specialists have reviewed each case. - Identify inconsistencies and collaborate with peer reviewers to resolve them. - Support the resolution of client complaints and quality concerns. - Provide insights to management on consultant performance and compliance. - Promote efficient use of company resources and uphold professional standards. - Participate in ongoing training and development opportunities. Qualifications - 5+ years of RN or LPN experience - A keen eye for detail and a commitment to excellence. This role requires heavy professional writing skills - Ability to work independently and collaboratively in a fast-paced environment. - Behavioral Health experience is a plus! Requirements Shifts: - Team C: Wednesday-Saturday (4, 10 hour shifts) Assigned a shift between 6am-7pm CST - Team B: Tue-Fri (4, 10/hr days) Assigned a shift between 6am-7pm CST - Flex Team: Mon-Fri and Rotating Weekends (5, 8/hr days) 8:30am-5pm CST Benefits The pay range for this position is $26.50 - $28.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Company Description This is a Contract to Hire position based out of Dallas, TX. This is a fully remote position. This position is anticipated to close on Jul 3, 2026.