• Diagnose and resolve complex technical issues across the software stack—including Kubernetes, OpenShift, and major cloud providers—to ensure high availability for customer application workflows. • Analyze system logs and telemetry to reproduce issues, partnering with Engineering to develop long-term fixes and strategies that prevent recurring outages. • Manage the full lifecycle of technical support cases, providing expert guidance during critical production phases and POCs to maintain the highest levels of customer satisfaction and platform adoption. • Translate complex technical resolutions into accessible documentation and internal knowledge base articles to accelerate future incident response and empower the global support community.

• Lead and manage projects from vision through delivery, overseeing the work of 1–2 designers as needed • Plan and execute service development milestones, ensuring timely delivery and clear cross-team communication • Proactively identify and address risks, challenges, and priorities • Define multi-year learning sequences across content, instruction, and academic equity for educators and administrators • Design and develop high-quality professional learning experiences and resources aligned to a Spanish literacy curriculum and project goals • Provide visual design direction to support effective learning experiences • Ensure all content meets quality, rigor, and accessibility standards • Collaborate effectively with the Service Design & Development team and cross-functional partners

Senior Designer, Consumer Apps Location: USA Remote Full-time Job Description ARE YOU READY TO TAKE YOUR CAREER TO NEW HEIGHTS? ARE YOU SEEKING A NEW CHALLENGE IN A DYNAMIC SECTOR? This is a very exciting and highly innovative time here at Outside. OUR TRUE NORTH: Outside Interactive, Inc., the premier hub for active lifestyle enthusiasts, offers best-in-class content and experiences to more than 70 million of the world’s most passionate outdoor, wellness, and endurance enthusiasts every month. We inspire a broad and diverse audience to do the activities they love with greater enjoyment, inspiration, and knowledge and are dedicated to making real change in the outdoor and fitness industries. Our Consumer Apps division — including Trailforks, Gaia GPS, and MapMyFitness — is looking for a hands-on Senior Designer (Brand & Marketing) to join our team. This role is focused on crafting thoughtful effective creative across our product, marketing, and brand touchpoints. You’ll collaborate with cross functional stakeholders such as product managers and designers, marketers, and our editorial team to bring our brand strategy and designs to life. This role is ideal for a mid level designer who thrives in a fast-paced, collaborative environment and can navigate ambiguity with strong design fundamentals and a systematic approach, and overall is passionate about helping to get everyone outside. Responsibilities - Create high-quality design solutions across product and marketing surfaces, including email, social, in-app experiences, landing pages, and more. - Thrives on collaboration and has a design process that allows for speed and agility. - Contributes to brand systems and visual language through exploration, and builds consistency through all touchpoints. - Applies insights from data, testing, and user behavior to iterate and improve creative performance. - Clearly communicate design decisions to stakeholders. - Stay current with trends and tooling, specifically AI, to improve efficiency and quality of work produce and bring useful discoveries back to the broader team. Skills and Qualifications - 4-6 years of experience in design, preferably digital products or an agency background. - A strong portfolio demonstrating craft, systems thinking, and performance driven work. - Experience working within brand guidelines and applying design systems. - Ability to design for modern digital channels (social, paid media, lifecycle, and in-product) as well as an appetite to explore design solutions for new channels such as experiential. - Experience with AI tooling to accelerate design & prototyping (Figma Make, ChatGPT, Claude, Midjourney, or similar) as part of your design workflow to assist in ideation, exploration, or other rapid production. - Build functional, interactive prototypes using AI-assisted code generation (when needed) to validate concepts with real interactions, not just static mocks — bringing testable experiences iin hours rather than weeks. - Proficiency with design tools such as Figma, Adobe Creative Suite, and an appetite to learn new ones - Strong communication and collaboration skills. Bonus Qualifications - Passion for outdoor recreation, fitness, or wellness — and a desire to inspire others to explore more. - Photography experience or passion that inspires day-to-day executions. - Familiarity working with other motion designers, videographers and photographers, or illustrators is a plus. What We Offer: Entirely remote jobs that could be performed in Colorado: Employees can expect to be paid a salary of between $75,000 to $95,000. Additional compensation may include a bonus or commission . Additional benefits include health care, vision, dental, retirement, Flexible Time Away, sick leave, and more. This salary range is merely an estimate and may vary based on an applicant’s location, market data/ranges, an applicant’s skills and prior relevant experience, certain degrees and certifications, and other relevant factors. We are committed to fostering a diverse and inclusive workplace. Outside Inc is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected characteristics. Pursuant to applicable laws, we also make accommodations for qualified individuals with disabilities. We believe a diverse team is a strong team, and we encourage candidates from all backgrounds to apply.

• Final deliverables: create template designs for each learning track, serving as a visual reference and quality standard for the team. • Visual frameworks: develop visual representations of frameworks in development, translating complex concepts into clear, applicable models. • Lesson visual assets: produce diagrams, infographics, and other visual resources that enrich lesson plans and facilitate content comprehension. • Interactive exercises: define exercise mechanics and guide experience design (UX), ensuring intuitive and engaging activities — including creating storyboards to guide the flow of each exercise. • Educational resources: support the team in producing and organizing learning support materials, ensuring visual and pedagogical consistency across all deliverables.