About the Role  As the Director of Events-Marketing , you will own the strategy, planning, and execution of Innovaccer’s U.S. event portfolio — spanning Tier-1 healthcare conferences, executive roundtables, hosted experiences, partner forums, and field events.  You will define our annual event strategy, determine where and how we show up, and ensure every event is aligned to enterprise GTM priorities. Working closely with Sales, Leadership, Product, and Growth Marketing, you will design event experiences that strengthen executive relationships, accelerate pipeline, and position Innovaccer as a category leader.  This role owns event strategy and execution end-to-end. A Day in the Life  1. Annual Event Strategy & Portfolio Design  - Develop and own Innovaccer’s annual U.S. event calendar, aligned to GTM priorities, target segments (Provider, Payer, Life Sciences, etc.), and revenue goals.  - Define a clear event taxonomy and strategy framework (e.g., Tier 1 conferences, executive roundtables, hosted dinners, partner-led forums, customer summits, field events).  - Establish selection criteria for:  - Which events to sponsor vs. attend vs. host  - Geographic priorities  - Account concentration  - Competitive presence  - Align event mix with strategic priorities such as enterprise ABM, product launches, vertical focus areas, and brand positioning.  - Conduct ROI and historical performance analysis to inform event investment decisions.  2. Event-Level Strategic Planning  For each priority event:  - Define:  - Target audience profile (in collaboration with Sales leadership) ○ Strategic objective (pipeline acceleration, executive relationship building, product positioning, brand awareness, etc.)  - Core messaging and narrative  - On-site experience design  - Determine optimal event format and setting:  - Booth strategy vs. hosted suite vs. private dinner vs. executive forum  - Venue selection (luxury dining, curated experiences, healthcare-focused spaces, etc.)  - Design agenda and flow:  - Executive roundtables  - Fireside chats  - Customer storytelling  - Thought leadership positioning - Identify appropriate strategic partners (e.g., Chime, HFMA, HIMSS, Becker’s, AHIP, regional healthcare associations) and define engagement model:  - Sponsorship tier  - Speaking slots  - Co-branded events  - Closed-door executive sessions  3. Sales & Leadership Alignment  - Partner with Sales Leadership to:  - Identify priority accounts and territories for event participation ○ Align field events to account penetration strategy  - Coordinate executive attendance and relationship mapping ● Develop executive briefing frameworks:  - Talking points  - Target account summaries  - Event objectives for C-suite attendees  - Ensure leadership time is deployed strategically at the highest-impact events.  - Facilitate pre-event and post-event alignment sessions with Sales.  4. On-Site Execution Excellence  - Lead end-to-end logistics, vendor management, and operational execution.  - Ensure:  - Clear run-of-show documentation  - Stakeholder role clarity  - Real-time issue management  - High-quality brand representation  - Oversee booth design, experiential elements, AV, staffing plans, and on-site messaging consistency.  - Serve as the event lead on the ground, coordinating cross-functional stakeholders.  5. Post-Event Impact & Measurement  - Define event success metrics beyond vanity metrics: - Pipeline created  - Pipeline accelerated  - Executive meetings conducted  - Strategic account engagement depth  - Partner with Marketing Ops and Sales Ops to:  - Track event influence in CRM  - Measure ROI by event tier  - Develop quarterly event performance reviews  - Drive a continuous improvement loop into next quarter’s event planning.  6. Budget Ownership & Vendor Management  - Own and manage the U.S. events budget.  - Evaluate and negotiate contracts with:  - Event organizers  - Hospitality venues  - Production vendors  - Fabricators  - Optimize cost per executive engagement and cost per opportunity metrics.  7. Team & Process Leadership  - Build and manage a high-performing events team (as scale requires). - Develop scalable playbooks for:  - Executive dinners  - Roundtables  - Tier-1 conference execution  - Partner-led activations  - Implement event planning workflows and documentation standards. - Establish repeatable pre-event and post-event operating rhythms.  What You Need  - 8–12+ years of experience in B2B event marketing, field marketing, or experiential marketing — preferably within healthcare SaaS. - Strategic Event Portfolio Leadership  - Demonstrated experience designing annual event strategies aligned to enterprise sales motions.  - Strong understanding of healthcare conference ecosystems (HIMSS, HFMA, AHIP, Becker’s, etc.).  - Executive-Level Experience Design  - Experience hosting executive roundtables, curated dinners, and high-touch engagement forums.  - Ability to craft structured, outcome-driven agendas.  - Revenue & ROI Orientation  - Proven track record of driving measurable pipeline impact from events. ○ Familiarity with CRM and reporting systems (Salesforce, marketing automation tools).  - Cross-Functional Leadership  - Ability to influence Sales, Marketing, Product, and Executive stakeholders.  - Strong planning discipline and stakeholder communication.  - Operational Excellence  - Exceptional vendor management and negotiation skills.  - Strong project management capabilities with attention to detail.  - Education - Bachelor’s degree in Marketing, Business, or related field; MBA preferred.  We offer competitive benefits to set you up for success in and outside of work. Here’s What We Offer - Generous Paid Time Off: Recharge and relax with 22 days of fixed time off per year, in addition to company holidays—because we believe work-life balance fuels performance. - Best-in-Class Parental Leave: Spend quality time with your growing family. We offer one of the industry’s most generous parental leave policies to support you during life’s most important moments. - Recognition & Rewards: We celebrate wins—big and small. Get rewarded with monetary incentives and company-wide recognition for your impact and dedication. Your hard work won’t go unnoticed. - Comprehensive Insurance Coverage: Stay covered with medical, dental, and vision insurance, plus 100% company-paid short- and long-term disability and basic life insurance. Optional perks include discounted legal aid and pet insurance. Innovaccer Inc. is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees feel valued and empowered regardless of any characteristic protected by federal, state or local law including, without limitation, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, medical condition, disability, age, marital status, or veteran status. Innovaccer Inc. participates in the E-Verify program to confirm employment eligibility of all newly hired employees based out of the U.S. and employed by Innovaccer Inc. For any additional information, please visit the below websites: E-Verify Right to Work (English) Right to Work (Spanish) Disclaimer:  Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at px@innovaccer.com. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details.

• Ownership of PM standards, task lists, schedules, and documentation. • Define PM scopes, frequencies, and acceptance criteria. • Ensure PM execution aligns with equipment design limits and warranty requirements. • Develop and manage tiered PM offerings and renewal strategies. • Track PM compliance, findings, and required follow-up actions. • Lead U.S. PM teams and approved service partners. • Enforce Thermal Works safety, conduct, and quality standards. • Ensure consistent documentation, reporting, and close-out. • Drive continuous improvement using field data and trend analysis. • Support the hiring, training, and development of service personnel. • Ensure all service requests are handled in a timely manner based on needs. • Provide operational oversight for service call workflows, ensuring timely triage, dispatch coordination, and resolution aligned with SLA expectations. • Establish standards for service call documentation, root cause capture, and corrective action tracking to improve equipment reliability and knowledge sharing. • Partner with field teams and service partners to optimize response readiness, parts availability, and escalation pathways for complex service events. • Coordinate with corrective maintenance teams when deficiencies are identified during PMs. • Ensure PM records support warranty compliance and claim defense. • Identify early failure trends and escalate issues to Engineering. • Analyze service call trends to identify recurring issues, drive preventative actions, and inform updates to PM scopes and reliability strategies. • Own U.S. PM KPIs, including: contract fulfillment, SLA compliance, repeat deficiency reduction, customer satisfaction. • Provide regular performance reporting to Director of Service.

• Own and execute Payabli's annual events calendar, including industry conferences, trade shows, partner events, sponsored speaking engagements and proprietary hosted experiences • Develop event strategies aligned with marketing goals, identifying the right mix of third-party and first-party events to maximize brand visibility and pipeline generation • Manage all event logistics from start to finish, including venue selection, vendor management, speaker coordination, attendee experience design, and post-event follow-up • Research, evaluate, and recommend which industry conferences and trade shows Payabli should sponsor or attend based on target audience alignment and ROI potential • Collaborate with sales leadership to develop pre-show prospecting plans that identify key targets and coordinate booth strategy to maximize qualified conversations • Design engaging booth experiences and coordinate all logistics including booth design, collateral, demos, and staffing schedules • Implement post-show follow-up strategies that ensure timely lead qualification and sales handoff • Plan and manage Payabli's annual customer conference, creating an elevated experience that showcases our platform, celebrates customer success, and drives community building • Organize and execute quarterly hosted dinners and executive roundtables with key prospects and customers in target markets • Develop content programming for hosted events, including panel discussions, keynote presentations, and networking opportunities that deliver value to attendees • Track and report on event performance metrics including attendance, lead generation, pipeline influence, and ROI to continuously optimize event strategy • Partner closely with sales, product, and customer success teams to ensure events support broader business objectives and create seamless attendee experiences • Manage event budget allocation across all activities, negotiating vendor contracts and ensuring cost-effective execution • Create comprehensive post-event materials including attendee surveys, follow-up communications, and social media content to extend event impact

• Own event strategy and pipeline impact • Develop and lead Panorama’s events strategy across a high volume of event types, ensuring strong alignment to pipeline and revenue goals. • Define event objectives, target audiences, success metrics, and go-to-market plans for each event to drive effective pipeline creation. • Build a scalable operating model to manage multiple concurrent events without compromising quality or results. • Deliver best-in-class event experiences • Own the end-to-end planning and execution of events, including vendor management, logistics, speaker management, attendee communications, and onsite/virtual delivery. • Optimize the event experience at every touchpoint to create a positive and consistent brand experience. • Ensure lead capture and audience engagement strategies are embedded into the event design and execution. • Budget prioritization and performance optimization • Own and manage the events budget, making strategic trade-offs based on expected impact and pipeline opportunity. • Track performance and ROI across events, using learnings to continuously improve outcomes and scale what works. • Create post-event reporting with actionable insights and recommendations to improve future programming. • Cross-functional partnership and execution excellence • Partner closely with Sales and Client Partnerships to align event goals, staffing plans, outreach strategies, and follow-up motions. • Collaborate with internal stakeholders across marketing, content, product marketing, and leadership to ensure strong messaging, positioning, and campaign alignment. • Drive operational rigor including timelines, resourcing plans, event calendars, and communication workflows. • People management and team leadership • Manage, mentor, and support a team of two direct reports, ensuring priorities, development goals, and performance expectations are clear and consistently met. • Establish event playbooks, templates, and processes to improve team efficiency and execution quality. • Create a culture of high accountability, excellent stakeholder management, and strong attention to detail.