Payabli

• Be highly organized and drive documentation, metrics, and task execution • Be a builder of systems and processes to improve implementation, as well as post implementation success • Lead calls, both internally and externally to create and manage the integration plan for software partners • Build AI tools and agents to automate and hyperscale projects • Be relentless about process optimization • Track and Report on Project Logs, Key Performance Indicators (KPIs), and drive continuous improvement. • Be able to work closely with customers that have a wide array of knowledge and experience with payments • Create innovative approaches to integration process where necessary, be able to demo product and solutions and put yourself in the seat of the customer to understand how payments works for them in their business. • Transfer integration plan into ongoing production reference documentation for the partner and internal support teams • Be a gravitational leader, not just to those on your team but also side to side across other teams. • Gain a level of expertise and awareness of all areas of the operational side of the business • Work closely with Sales Team to ensure the information at the top of the funnel sets up the customer for a successful implementation and work with Customer Success team to ensure that customers have a perfect path forward as they leave the implementation journey • Work closely with product team to become an expert on piloting and implementing cutting edge fintech products

• Conduct thorough analysis of merchant applications, including financial statements, processing history, and KYC documentation. • Verify business legitimacy through entity formation documents, EIN verification, and ownership structure validation. • Evaluate creditworthiness, processing behavior, and potential exposure risk for both credit card and ACH transactions. • Flag and escalate high-risk or unusual business models to the Director of CRU for deeper review. • Maintain comprehensive documentation of underwriting decisions, ensuring compliance with internal policies and regulatory standards. • Interact with merchants to gather missing information, clarify discrepancies, or provide feedback on required improvements. • Respond promptly and professionally to application-related inquiries and proactively guide applicants through the process. • Educate merchants on underwriting expectations and provide tailored advice on best practices for application success. • Partner with Compliance and Risk Analysts to support deeper risk investigations or chargeback-related assessments. • Collaborate with CRU leadership to refine risk models, underwriting criteria, and approval matrices. • Mentor and support junior team members by reviewing applications, offering feedback, and leading knowledge-sharing sessions.

Role Description As a Partner Success Manager at Payabli, you are the north star for our partners—their trusted advisor and advocate as they navigate their payments journey post-integration. You'll serve as the single source of truth, guiding partners to measurable success while ensuring they maximize the value of Payabli's platform. This is a strategic, relationship-driven role where you'll own a portfolio of partner accounts, acting as the bridge between their business objectives and our cross-functional teams. - Own the post-integration experience for a portfolio of partner accounts, serving as their primary point of contact and trusted advisor. - Build deep, consultative relationships with key stakeholders including executives, product leaders, and technical teams. - Develop customized success plans that align partner business objectives with Payabli's capabilities and roadmap. - Act as the voice of the partner internally, ensuring their needs are understood and prioritized across Product, Engineering, Sales, and Operations teams. Partner Enablement & Adoption - Drive platform adoption by coordinating training, feature rollouts, and strategic touchpoints tailored to each partner's needs. - Conduct regular business reviews to assess performance, review key metrics, and identify optimization opportunities. - Proactively monitor partner health indicators and intervene early to address concerns or remove blockers. - Educate partners on industry best practices, compliance requirements, and emerging payment trends relevant to their vertical. Growth & Retention - Identify and execute expansion opportunities including upsells, cross-sells, and new use cases that align with partner goals. - Ensure high retention rates by delivering measurable outcomes, maintaining partner satisfaction, and mitigating churn risk. - Develop and execute strategies to increase transaction volume, merchant acquisition, and revenue generation for partners. - Collaborate with Sales to support contract renewals and identify opportunities for deeper partnership engagement. Problem Resolution & Advocacy - Own issue resolution from intake through resolution, coordinating with Support, Engineering, and Operations as needed. - Manage escalations with urgency and transparency, keeping partners informed throughout the resolution process. - Synthesize partner feedback and pain points to inform product roadmap decisions and service improvements. - Navigate complex situations including underwriting challenges, funding discrepancies, and integration issues with confidence and composure. Data-Driven Decision Making - Track and analyze key performance indicators including partner health scores, processing volumes, approval rates, and merchant concentration. - Provide regular reporting to partners and internal stakeholders on account performance, risks, and opportunities. - Use data insights to make strategic recommendations and drive continuous improvement in partner outcomes. - Maintain accurate records in CRM systems to ensure visibility and collaboration across teams. Qualifications - 3-5+ years of experience in Client Success, Account Management, or Strategic Partnership roles, preferably in payments, fintech, or SaaS. - Proven track record of managing high-value accounts with measurable retention and growth outcomes. - Strong understanding of payment processing fundamentals, merchant services, and fintech ecosystems. - Exceptional relationship-building skills with the ability to influence and collaborate with executive-level stakeholders. - Outstanding communication skills—both written and verbal—with the ability to simplify complex technical concepts. - Strong analytical and problem-solving abilities with a data-driven approach to decision-making. - Proficiency with CRM platforms, customer success tools, Excel, and business intelligence software. - Self-starter mentality with the ability to work independently, manage competing priorities, and thrive in a fast-paced environment. Requirements - Experience working with vertical SaaS platforms or understanding of specific industry verticals (banking, property management, healthcare, etc.). - Technical aptitude with APIs, integrations, or software implementation. - Experience with customer success platforms like Gainsight or ChurnZero. - Knowledge of payment compliance, underwriting processes, or risk management. - Background in consulting, strategic operations, or business development. Benefits - Competitive base salary with strong performance-based upside potential. - Stock options with the potential to unlock more equity as we grow. - Flexible PTO. - Comprehensive medical, dental, and vision insurance. - 401K with company match, HSA, and pre-tax savings programs. - Monthly education fund to invest in your professional development and passion goals. - Fully remote work environment with a collaborative, supportive team culture.

• Own the infrastructure • Design, build, and operate Payabli's cloud infrastructure • Own and evolve our CI/CD pipelines end-to-end • Make local development exceptional • Enable AI-assisted development • Define and drive the platform roadmap • Harden everything • Instrument and observe • Multiply the team

• Build the product people touch. Design, develop, and maintain the frontend applications and reusable component libraries that power Payabli’s, and its partners, platforms. • Ship embeddable experiences. Build hosted payment forms, white-label components, and drop-in UI that third-party platforms integrated directly with their own products. Your code needs to be lean, flexible and rock-solid as it will be running inside other people’s software. • Bridge frontend and backend. Collaborate closely with other service owning teams to integrate via APIs and real-time data streams, ensuring seamless data flow across the stack & overall platform. • Raise the bar. Lead code reviews, champion frontend standards, and drive architectural decisions that keep the codebase healthy as we scale. • Multiply the team. Mentor engineers around you and elevate frontend engineering quality across the organization through pairing, documentation and leading by example. • Own the full lifecycle. Work across requirements, implementation, testing, and deployment. We don’t throw things over the wall here. • Sweat the details. Optimize for performance, accessibility, and cross-browser compatibility.

• Prepare and post journal entries with appropriate supporting documentation in Quickbooks • Maintain and reconcile general ledger accounts on a monthly basis • Assist in month-end, and year-end close processes • Receive, review and process vendor invoices • Assist with audit preparation and tax compliance activities • Complete Ad hoc accounting related requests

About PayabliPayabli is a next-generation Payments Infrastructure and Monetization Platform purpose-built for vertical software companies. Through a single, developer-friendly API with low-code embedded payment components, Payabli enables platforms to seamlessly embed, monetize, and operationalize payments—making payments a core part of their platform and business model. By unifying payment acceptance, payment issuance, and advanced payment operations tooling, Payabli empowers software companies to manage and move money through a single infrastructure stack that delivers total control over the payments experience. Built to scale with PCI DSS 4.0 and SOC 2-compliant security, Payabli’s infrastructure delivers enterprise-grade reliability and trust while leveraging AI-driven intelligence to enhance visibility, streamline operations, and drive revenue growth. Backed by leading fintech investors including QED Investors, Fika Ventures, TTV Capital, and Bling Capital, Payabli is setting the standard for embedded payments infrastructure powering the next generation of vertical SaaS. **In this FP&A Analyst role, you will have the following key responsibilities** **Financial Planning & Analysis** - Build and maintain company-wide financial and accounting statements, including monthly forecasts, annual budgets, and long-range planning - Analyze revenue, gross margin, and contribution profit across products, customers, and partners - Develop driver-based models to forecast key metrics such as GMV / TPV, take rate, revenue yield, and unit economics - Support scenario planning and sensitivity analyses for new products, pricing strategies, and partnerships **Payments & Fintech Economics** - Analyze and forecast payments revenue streams, including interchange, network fees, processor costs, and revenue share agreements - Build models around interchange-plus, buy-rate, and blended pricing structures - Evaluate merchant profitability, cohort performance, and partner economics - Partner with Operations and Product teams to improve visibility into transaction-level economics and margin drivers **Investor Reporting** - Support preparation of monthly and quarterly investor reporting packages - Assist in financial presentations, including KPIs, variance analyses, and strategic insights - Contribute to fundraising materials, data rooms, and ad hoc investor requests - Translate complex financial data into clear, compelling narratives for executive and investor audiences **Management Reporting & Business Partnering** - Prepare monthly management reporting packages, including variance analysis vs. budget/forecast - Support quarterly and annual department level budgeting and forecasting - Partner cross-functionally with Sales, Operations, and Product to understand drivers of performance - Deliver insights on growth, profitability, and efficiency metrics - Support pricing decisions, contract structuring, and strategic initiatives **Data & Process Improvement** - Build scalable financial models and reporting tools using Excel - Automate reporting processes and improve data integrity across systems - Support Financial Operations (FinOps) Team with monthly software partner residual reporting - Partner with FinOps, Product, and Engineering teams to enhance access to financial and operational data - Continuously improve FP&A processes, reporting cadence, and forecasting accuracy **We’d love to hear from you if you have** **Required:** - Bachelor’s degree in Finance, Economics, Accounting, Business Administration or a related field - 3+ years of experience in corporate finance, FP&A, Big 4 accounting, investment banking, or management consulting - Proficiency in understanding financial statements, forecasting, and budgeting - Advanced Excel / financial modeling skills (complex formulas, scenario modeling, large datasets) - Experience building 3-statement models, operating models, or unit economics frameworks - Strong analytical, problem-solving, and attention-to-detail skills - Excellent communication skills, with the ability to present financial insights clearly to stakeholders **Preferred Qualifications:** - Experience in payments, fintech, SaaS, or embedded finance - Familiarity with payments economics, including interchange, network fees, acquirer/processor pricing, and revenue share models - Experience supporting investor reporting, management / board reporting, or fundraising processes - Experience working in a high-growth startup or venture-backed company - Exposure to BI tools (Tableau, Power BI, Looker) and/or SQL - Background working with transaction-level or large-scale financial datasets **We think you'll love being part of our team because** At Payabli, you’ll have a front row seat to building a high-growth venture backed fintech company. You’ll work directly with the CFO and be considered an integral part of our team. You’ll stretch yourself every day, learn a ton, grow alongside the company, and have a lot of fun building Payabli with us. We’re a values driven company that cares deeply about our team, partners, and customers. Our north star values are: **🤝 Team Love = Customer Love** — You understand that when you build great products for your internal partners, they deliver exceptional experiences to merchants. You obsess over the platform partners and businesses that depend on every payout landing on time. **🔥 Run to the Fire** — When ACH returns spike or a card program hits a snag, you're the first one in the war room. You don't shy away from hard problems—you chase them. You volunteer for the complex, messy challenges others avoid. **🔍 Little Things Count** — You sweat the details because you know a single decimal error in a payout can damage a business. You double-check edge cases, validate every assumption, and understand that excellence lives in the details. **💎 Truth Seekers** — You give direct feedback, receive it with grace, and never let ego get in the way of finding the right answer. You document what you don't know, admit mistakes quickly, and hold yourself accountable in the open. **🚀 Relentlessly Curious** — You're constantly asking "what if?" and "why not?" You study how competitors solve problems, explore adjacent industries for inspiration, and never stop learning about the payments ecosystem. We build technology that gets noticed and a workplace where people want to grow their careers.. Our work has been recognized by some of the industry’s most respected organizations, including the **2026 Forbes Fintech 50 list**, which highlights the most innovative private companies in financial technology, **Inc.’s 2025 Best Workplaces**, and **Built In’s 2026 Best Places to Work in Miami.** **What we can offer you** - Competitive salary - Stock options with the potential to unlock more equity as we grow - Flexible PTO and paid parental leave - Medical, dental, & vision insurance - 401K, HSA, pre-tax savings programs

• Own end-to-end product requirements for payment features spanning card processing, ACH, digital wallets (Apple Pay, Google Pay, PayPal, Cash App Pay, Venmo), surcharging, and emerging modalities. • Perform detailed money movement analysis across all payment modalities, tracing fund flows from authorization through settlement and funding to identify friction points, drive process improvements, and improve operational efficiency. • Serve as the product organization’s closest partner to the engineering team, ensuring requirements are understood deeply and unambiguously, implementation decisions stay true to product intent, and the voice of the business is always present in the room. • Write detailed PRDs, user stories, and acceptance criteria that engineering can execute against without ambiguity. • Maintain a well-groomed backlog and facilitate sprint planning, reviews, and retrospectives with the engineering team. • Translate complex payment industry requirements, including network rules, compliance mandates, and processor constraints, into clear actionable tickets. • Perform data analysis on payment flows, transaction outcomes, and platform usage patterns and drive actionable conclusions to inform product decisions and identify improvement opportunities. • Review API capabilities and product features against best-in-class industry standards and competitive benchmarks and recommend targeted improvements that advance Payabli’s differentiation. • Lead User Acceptance Testing (UAT) for new features and enhancements, coordinating with QA and engineering to validate functionality against requirements before release. • Contribute to and maintain the product roadmap, balancing near-term delivery commitments with long-term strategic investments. • Support OKR definition and track progress against key results for payment product initiatives. • Conduct competitive analysis of payment processors and embedded payment platforms to inform prioritization decisions. • Identify gaps and opportunities across Payabli’s nine verticals and help shape vertical-specific payment workflows. • Partner with engineering leads, QA, and platform architects to ensure technical feasibility and sound design decisions. • Collaborate with compliance and legal on payment regulations including NACHA rules, card network mandates, and state-level requirements. • Work closely with Customer Success and Sales to gather merchant feedback and translate it into product improvements. • Prepare and present product updates, feature briefs, and roadmap overviews for internal stakeholders and external partners.

• Build the mobile SDK from the ground up. Design, develop, and maintain native iOS (Swift) and/or Android (Kotlin) SDKs that platform partners embed directly into their applications. • Obsess over the developer experience. Your primary users are other engineers. The SDK's API surface, documentation, error messages, and integration patterns need to be clear, predictable, and hard to misuse. • Connect software to hardware. Build in-app payment flows where NFC radios, Bluetooth peripherals, and backend APIs converge into a seamless experience for the end merchant. • Ship code that runs everywhere. Your SDK will operate across a wide range of devices, OS versions, and host app architectures. You'll think constantly about compatibility, binary size, dependency management, and graceful degradation. • Harden what we ship. Mobile payments surface unique challenges around secure data storage, network resilience, certificate pinning, and offline capability. Security and compliance aren't afterthoughts; they're core to the SDK's value proposition. • Own the full lifecycle. From architecture and implementation through testing, packaging, versioning, and distribution. You'll define how the SDK is released, documented, and supported. • Ensure unquestionable reliability and resilience. Work with Payabli architects, SREs, and other engineers to integrate your SDK with Payabli's APIs, while handling real-time data, async operations, error states, and edge cases gracefully. You understand that observability is part of reliability. • Set the standard. As the founding mobile engineer, you'll establish code review practices, testing strategies, CI/CD pipelines, and architectural patterns that the team will build on as it grows.

Payabli is a next-generation Payments Infrastructure and Monetization Platform purpose-built for vertical software companies. Through a single, developer-friendly API with low-code embedded payment components, Payabli enables platforms to seamlessly embed, monetize, and operationalize payments—making payments a core part of their platform and business model. By unifying payment acceptance, payment issuance, and advanced payment operations tooling, Payabli empowers software companies to manage and move money through a single infrastructure stack that delivers total control over the payments experience. Built to scale with PCI DSS 4.0 and SOC 2-compliant security, Payabli’s infrastructure delivers enterprise-grade reliability and trust while leveraging AI-driven intelligence to enhance visibility, streamline operations, and drive revenue growth. Backed by leading fintech investors including QED Investors, Fika Ventures, TTV Capital, and Bling Capital, Payabli is setting the standard for embedded payments infrastructure powering the next generation of vertical SaaS. This is a founding mobile engineering role. You'll be the first dedicated native mobile engineer at Payabli, which means you won't just write code; you'll define the mobile SDK architecture, set the engineering standards, and shape the technical direction from scratch. Payabli's mobile SDKs are embedded directly into our partners' iOS and Android applications. Your code won't live in an app you control; it will run inside hundreds of other people's apps, which means every decision around API design, binary size, backwards compatibility, and integration ergonomics carries real weight. You'll build the native SDKs that enable robust, predictable, and logically consistent in-app payment flows for platforms and merchants, while ensuring the most reliable and resilient operations across Payabli's and partners’ networks. Longer term, you'll help shape Payabli's roadmap into native mobile applications as the platform evolves. What You'll Do - Build the mobile SDK from the ground up. Design, develop, and maintain native iOS (Swift) and/or Android (Kotlin) SDKs that platform partners embed directly into their applications. - Obsess over the developer experience. Your primary users are other engineers. The SDK's API surface, documentation, error messages, and integration patterns need to be clear, predictable, and hard to misuse. - Connect software to hardware. Build in-app payment flows where NFC radios, Bluetooth peripherals, and backend APIs converge into a seamless experience for the end merchant. - Ship code that runs everywhere. Your SDK will operate across a wide range of devices, OS versions, and host app architectures. You'll think constantly about compatibility, binary size, dependency management, and graceful degradation. - Harden what we ship. Mobile payments surface unique challenges around secure data storage, network resilience, certificate pinning, and offline capability. Security and compliance aren't afterthoughts; they're core to the SDK's value proposition. - Own the full lifecycle. From architecture and implementation through testing, packaging, versioning, and distribution. You'll define how the SDK is released, documented, and supported. - Ensure unquestionable reliability and resilience. Work with Payabli architects, SREs, and other engineers to integrate your SDK with Payabli's APIs, while handling real-time data, async operations, error states, and edge cases gracefully. You understand that observability is part of reliability. - Set the standard. As the founding mobile engineer, you'll establish code review practices, testing strategies, CI/CD pipelines, and architectural patterns that the team will build on as it grows. What We're Looking For - 5+ years of professional native mobile development experience. You've shipped production code that other developers or end users depend on. - Strong proficiency in Swift (iOS) and/or Kotlin (Android). Deep, not surface-level. You understand the platform's lifecycle, threading model, and performance characteristics. - Experience building SDKs, libraries, or frameworks consumed by other developers. You understand the difference between building for end users and building for engineers: versioning, backwards compatibility, minimal footprint, clear API contracts. - Solid grasp of mobile architecture patterns such as MVVM or Clean Architecture. You can make principled decisions about how to structure a codebase that others will integrate against. - API integration and reliability experience. You know how to manage async operations, caching, retry logic, and offline scenarios on mobile. - Security-minded by default. You understand mobile security principles and secure data storage, especially when handling payment data on-device. - Strong communicator. You can write clear documentation, define integration guides, and articulate technical trade-offs to product managers, partner engineers, and your own team. Nice to Haves - A degree in Computer Science, or related field (or equivalent experience – we care more about how you operate and what you can build). - Experience with mobile payments SDKs (Stripe, Square, Adyen, or similar) or building payment acceptance flows on mobile. - Familiarity with NFC, Bluetooth, or hardware peripheral integrations for card readers or point-of-sale devices. - Experience in fintech or payments technology. - Experience with SDK distribution (CocoaPods, Swift Package Manager, Maven, Gradle) and managing public releases. - Hands-on experience with mobile testing frameworks and automated testing strategies. We think you'll love being part of our team because At Payabli, you'll have a front row seat into building a high-growth venture backed fintech company. As a senior leader in Operations, you'll shape how the organization scales and be the driving force behind our AI-first operations strategy — directly influencing how we build, automate, and optimize for the future. You'll stretch yourself every day, learn a ton, grow alongside the company, and have a lot of fun building Payabli with us. We're a values driven company that cares deeply about our team, partners, and customers. Our north star values are: 🤝 Team Love = Customer Love — You understand that when you build great products for your internal partners, they deliver exceptional experiences to merchants. You obsess over the platform partners and businesses that depend on every payout landing on time. 🔥 Run to the Fire — When ACH returns spike or a card program hits a snag, you're the first one in the war room. You don't shy away from hard problems—you chase them. You volunteer for the complex, messy challenges others avoid. 🔍 Little Things Count — You sweat the details because you know a single decimal error in a payout can damage a business. You double-check edge cases, validate every assumption, and understand that excellence lives in the details. 💎 Truth Seekers — You give direct feedback, receive it with grace, and never let ego get in the way of finding the right answer. You document what you don't know, admit mistakes quickly, and hold yourself accountable in the open. 🚀 Relentlessly Curious — You're constantly asking "what if?" and "why not?" You study how competitors solve problems, explore adjacent industries for inspiration, and never stop learning about the payments ecosystem. We build technology that gets noticed and a workplace where people want to grow their careers.. Our work has been recognized by some of the industry’s most respected organizations, including the 2026 Forbes Fintech 50 list, which highlights the most innovative private companies in financial technology, Inc.’s 2025 Best Workplaces, and Built In’s 2026 Best Places to Work in Miami. What we can offer you - Competitive salary - Stock options with the potential to unlock more equity as we grow - Flexible PTO and paid parental leave - Medical, dental, & vision insurance - 401K, HSA, pre-tax savings programs Payabli is an equal opportunity employer and values a diverse, inclusive workplace. Principals only. No external agency submissions. Candidates must apply directly; We will not accept submissions from third-party recruiters or staffing agencies.