Thermal Scientific Works

• Manage Preventative Maintenance and Service schedules. • Perform on-site quality Control for the installation of Thermal Works products • Perform all preventative maintenance and service needs for clients • Be available to take emergency issues when on call. • Monitor service software closely to ensure services are met on a timely schedule • Collaboration with different departments within the company for product development and improvement • Provide technical support for troubleshooting and repair of thermal works equipment. • 50% travel requirement within the United States.

• Lead the drafting, editing, and continuous improvement of general equipment documentation, specifically comprehensive Installation, Operation, and Maintenance (IOM) manuals for advanced thermal management infrastructure. • Develop, establish, and optimize structured documentation workflows, including the creation, review, and management of standardized engineering submittal packages for customer approval and contractor use. • Develop and refine precise Sequence of Operations (SOO) documents. • Analyze heat transfer and energy conversion components—including advanced heat exchanger designs, refrigeration systems, and heat pumps—to accurately describe their functionality in user-facing support documents. • Independently develop, review, and edit comprehensive project and customer reports. Maintain clear visibility over timelines, deliverables, and project milestones using collaborative project management platforms. • Work closely with the R&D and product development teams to extract technical specifications and utilize in-house documentation tools to support continuous product optimization.

• Work with Supplier Partners to complete paperwork to get ThermalWorks established as a customer • Prepare documents to create purchase orders • Prepare documents to create invoices • Drive collections working with Accounting and Customers • Drive payments working with Accounting and Supplier Partners • Lead annual budgeting and periodic re-forecasting processes • Develop financial models and forecasts using Epicor data and operational inputs • Ensure compliance with tax regulations and internal policies • Identify opportunities to automate and streamline processes • Act as a trusted partner to accounting, operations, sales, and leadership teams

• Triage the COO's inbox daily, distinguishing items requiring the COO's direct attention from items that can be handled, delegated, deferred, or filed; maintain a clear and current view of outstanding correspondence. • Draft first-pass responses to routine correspondence in the COO's voice, including acknowledgments, scheduling responses, internal coordination notes, and follow-up requests; route drafts for the COO's review and approval where appropriate. • Track commitments made by the COO and by counterparts in correspondence; ensure that promised actions and follow-ups are tracked to completion. • Maintain orderly filing of significant correspondence, contracts, and reference documents using the organizational tools the COO and operations team use day to day. • Own the COO's calendar end to end, including scheduling, rescheduling, conflict resolution, and time-blocking for focused work; maintain awareness of priorities so that scheduling decisions reflect what matters most rather than first-come-first-served. • Coordinate meetings across multiple time zones, including with counterparts in Europe and Asia, balancing the COO's schedule against the practical realities of international coordination. • Prepare the COO for meetings with relevant context — prior thread history, attendee background, agenda items, open questions, and any commitments or follow-ups outstanding from prior interactions. • Capture meeting notes and action items where the COO is unable to do so, or where a written record will serve subsequent follow-through; circulate to relevant parties as appropriate. • Maintain a comprehensive view of items the COO owes to directors, executive leadership, customers, partners, and external counterparts; surface commitments that are at risk of slipping before they become problems. • Coordinate the COO's travel end to end, including flights, accommodations, ground transportation, and the practical logistics of multi-day, multi-location trips spanning customer sites, manufacturing partner facilities, and ThermalWorks locations.

• Lead and develop a global accounting organization across multiple regions and legal entities. • Oversee monthly, quarterly, and annual close processes to ensure timely, accurate financial reporting. • Maintain compliance with U.S. GAAP, IFRS, and local statutory reporting requirements. • Develop accounting policies, procedures, and internal controls across global operations to minimize risk. • Manage intercompany accounting, consolidations, foreign currency transactions, and global reconciliations. • Lead controllership and accounting activities for international construction projects, including coordination with joint venture partners. • Partner with external accounting firms to optimize tax-advantaged strategies and support tax compliance across a multi-state and international platform. • Partner with IT, external consultants, and business stakeholders to define system requirements, accounting workflows, reporting structures, and control frameworks. • Lead chart of accounts redesign, process mapping, data migration validation, user acceptance testing (UAT), and post-go-live stabilization. • Identify opportunities to automate manual accounting processes and enhance financial visibility through system improvements. • Establish scalable financial reporting and dashboard capabilities within the ERP environment. • Ensure the accurate preparation of consolidated financial statements and supporting schedules. • Oversee external audits and coordinate with auditors across multiple jurisdictions. • Maintain and strengthen SOX and internal control compliance programs. • Monitor evolving accounting standards and assess their impact on the organization. • Support board, investor, lender, and executive reporting requirements. • Partner with FP&A, Treasury, Tax, Procurement, and Operations to improve financial processes and strengthen business insights. • Support M&A integration activities, including accounting alignment and systems integration. • Provide leadership in building scalable infrastructure to support international expansion. • Drive continuous improvement initiatives focused on efficiency, accuracy, and accountability.

• Serve as ThermalWorks' primary day-to-day point of contact for key component suppliers and contract manufacturers, building and maintaining productive working relationships that support the company's commercial and operational objectives. • Establish and maintain regular communication cadences with strategic suppliers, including weekly or biweekly vendor calls, supplier scorecard reviews, and supplier business reviews on a recurring schedule. • Onboard new vendors, including the collection of vendor master data, payment terms, certifications, and compliance documentation; coordinate with Finance and Compliance on vendor approval workflows. • Resolve day-to-day supplier issues that arise across the order lifecycle, including pricing discrepancies, quantity disputes, delivery schedule changes, and quality holds; escalate to leadership when issues require executive intervention. • Maintain professional, accountable relationships with suppliers under conditions where commercial pressure is high; represent ThermalWorks credibly in negotiations, escalations, and partnership conversations. • Maintain a current, accurate view of pricing across all critical components, including base pricing, freight, tariffs, and any volume-related adjustments; flag pricing changes to leadership before they affect quotes or customer contracts. • Maintain a current, accurate view of lead times across all critical components, with attention to supplier capacity constraints, seasonal patterns, and any supplier-side events that could compress or extend delivery timelines. • Build and maintain historical pricing and lead time records for use in quote development, contract negotiation, force majeure and cost-recovery cases, and annual budget exercises. • Identify alternate sources for components where current supply is constrained, single-sourced, or carries elevated risk; develop and qualify backup suppliers as part of supply chain resilience work. • Support quote development and customer pricing decisions by providing accurate, current cost and lead time data to commercial and engineering teams. • Maintain visibility on every open purchase order across critical components and contract manufacturing relationships, with clear knowledge of expected ship dates, actual ship dates, and any slippage in between. • Operate a structured shipment tracking process with documented escalation paths; identify late or at-risk shipments early enough to allow corrective action before manufacturing schedules are affected. • Coordinate with manufacturing partners, customs brokers, and freight forwarders to expedite shipments when production schedules require it, including air freight decisions, partial shipment arrangements, and routing changes. • Communicate proactively with manufacturing, service, and customer-facing teams when supply chain events will affect downstream commitments, ensuring that downstream stakeholders have the lead time they need to adjust their own plans. • Conduct post-event analysis on significant supply chain disruptions to identify root causes and implement process improvements that reduce the likelihood of recurrence. • Own the day-to-day purchase order lifecycle across the company's procurement systems, including PO creation, updates, pricing reconciliation, and resolution of receiving and invoicing issues. • Maintain accurate vendor master data, item master data, and purchase order records within the company's enterprise resource planning and product lifecycle management systems. • Support the company's enterprise systems landscape transition, contributing procurement perspective and data preparation work to the rollout and maturation of enterprise resource planning, product lifecycle management, and service management platforms. • Reconcile purchase order issues with contract manufacturers, including bill of materials cost discrepancies, change order pricing, and reconciliation of credit notes and adjustment POs. • Partner with the Senior Operations Manager, the Chief Operating Officer, Engineering, Quality, Compliance, and Finance on initiatives that span procurement and adjacent functions. • Participate in the company's daily and weekly operational review cadence; contribute procurement perspective to discussions of project status, customer commitments, and operational risk. • Support engineering change request and engineering change notice workflows where procurement input is required, including component substitution decisions, supplier change implementation, and bill of materials updates. • Travel up to 20% of the time to support vendor management activities at ThermalWorks sites, manufacturing partner sites, supplier facilities, and industry events as required. • Maintain professional discretion when handling non-public commercial information, including supplier pricing, contract terms, internal cost data, and customer-facing pricing decisions.

• Maintain product compliance documentation for all ThermalWorks products manufactured for the North American and European markets, ensuring that documentation reflects current product configurations and applicable regulatory requirements. • Coordinate third-party certification activities with applicable certification authorities and notified bodies, including submission preparation, field labeling remediation, and authorization correspondence. • Support product safety and conformity assessment processes across multiple jurisdictions, including the preparation of declarations of conformity and related regulatory documentation. • Track pressure equipment, environmental substance, and hazardous-area compliance for product lines and components as applicable to destination markets. • Support the preparation and submission of regulatory ratings documentation, including electrical, mechanical, and safety ratings required for product listing and labeling. • Serve as the compliance interface within ThermalWorks' Engineering Change Request (ECR) and Engineering Change Notice (ECN) workflow, ensuring that every change with regulatory implications is reviewed, documented, and routed to the appropriate certification authority where required. • Track variation notices and related compliance documentation required for changes to certified product configurations, including component substitutions, supplier changes, and design revisions. • Review Bills of Materials (BOMs) and engineering drawings to identify components requiring compliance review prior to release. • Coordinate with Engineering and Quality teams to ensure that technical specifications, cut sheets, and regulatory ratings are attached to engineering changes at submission rather than retrieved retroactively. • Support the resolution of compliance documentation gaps, including instances where a component appears in production use but is not reflected in the current certification documentation. • Maintain compliance documentation within the company's product lifecycle management, asset management, and document management systems, ensuring version control, retention policy compliance, and accessibility for internal audits and regulatory inquiries. • Support the transition of compliance records into the company's evolving enterprise systems landscape, including integration between product lifecycle management, service management, and enterprise resource planning platforms. • Prepare and maintain product nameplate and labeling documentation, ensuring that all units shipped to customers carry accurate, current, and regulator-compliant identification. • Support asset tracking and traceability integration, ensuring that asset-level data flows correctly into the company's quality and compliance management systems. • Maintain the manufacturing bulletin library and ensure that withdrawn, superseded, or revised bulletins are appropriately archived and communicated to manufacturing partners. • Serve as a documentation point of contact for certification authorities and notified bodies, supporting the Compliance Officer in scheduling inspections, providing technical packages, and routing authorization letters. • Coordinate compliance information flow with contract manufacturers in multiple regions, ensuring alignment on product configurations, change implementation, and documentation. • Support manufacturing site quality and compliance reviews, including periodic self-audit processes and third-party assessments conducted by certification authorities. • Track and document compliance-related communications with key component suppliers, particularly where supplier-side changes (capacity constraints, component substitutions, or supply-driven events) carry compliance implications. • Travel up to 20% of the time to support compliance activities at ThermalWorks sites, manufacturing partner sites, customer commissioning events, and certification authority meetings. • Participate in the daily Operations review cadence and contribute to the company's open projects tracker for compliance-owned items. • Support cross-functional initiatives that coordinate lifecycle, quality, and compliance decisions across the engineering, operations, and service functions. • Provide compliance perspective during proposal review, customer technical reviews, and submittal preparation, particularly for projects in jurisdictions where regulatory complexity is highest.

• Coordinate scheduling and logistics for equipment startups and integrated system testing (IST) across multiple concurrent projects. • Attend project meetings and serve as a key point of contact for scheduling, milestone tracking, and field readiness. • Track and communicate project status updates to the Director of Startup & Commissioning and internal stakeholders, escalating schedule risks proactively. • Review project documentation including schedules, submittals, and commissioning plans to identify risks or scheduling conflicts in advance. • Manage resource coordination across multiple active projects, balancing technician availability with project demand as capacity scales. • Identify and flag operational bottlenecks or recurring scheduling failures, recommending process improvements to leadership. • Work closely with the mechanical install Project Manager to align installation milestones with commissioning readiness, ensuring smooth handoffs and no gaps between install completion and startup mobilization. • Collaborate with field technicians, project managers, and customers to confirm all pre-startup requirements are met prior to mobilization. • Serve as a liaison between ThermalWorks and customers, general contractors, and PM teams to align expectations and maintain schedule integrity throughout the installation and commissioning phases. • Own and oversee flush and fill procedures for ThermalWorks equipment in the field, ensuring proper execution in accordance with company standards and equipment specifications. • Verify fluid selection, concentration, and system cleanliness requirements are met prior to equipment startup. • Document flush and fill activities, results, and any deviations, maintaining records that support warranty compliance and long-term equipment performance. • Serve as a technical resource for field technicians and customers regarding flush and fill requirements, troubleshooting non-conformances as they arise. • Support continuous improvement of flush and fill procedures and training materials as equipment lines and project volume grow. • Support the development and continuous improvement of startup and commissioning procedures to accommodate growing project volume. • Conduct post-startup follow-ups with customers to confirm system performance meets design intent, address outstanding punch list items for CX, and ensure a complete and professional close-out of each project. • Collaborate with ThermalWorks engineering and manufacturing teams to communicate field findings, recurring installation issues, and design feedback — closing the loop between field performance and future equipment builds. • Travel to customer sites for startups, ISTs, flush and fill operations, and project coordination meetings (approximately 50% travel). • Maintain accurate project records, schedules, and reporting in alignment with company standards.

• Serve as the technical quality authority across factory operations and customer field sites • Conduct structured walkthroughs to identify quality concerns before units ship • Perform on-site QA/QC inspections to verify compliance with standards • Participate in internal QC meetings as the source of field and factory intelligence • Support the development and refinement of inspection checklists and QA/QC documentation standards

• Manage TW's spare parts inventory used to support startup, commissioning, and warranty service work. • Maintain accurate inventory records, stocking levels, and reorder points. • Develop and oversee inventory control processes, cycle counts, and audits. • Ensure parts are properly stored, labeled, and accessible to the service team. • Develop methods and systems for predictive parts recommendations based on historical usage data, failure rates, and the criticality of parts at customer sites. • Analyze trends to determine which parts should be stocked internally vs. quoted on a case-by-case basis. • Continuously refine stocking strategies to balance availability with carrying costs. • Develop tailored spare parts recommendations for customers to maintain on site, particularly for equipment no longer under warranty. • Prepare and deliver spare parts quotes to customers. • Provide parts quotes for out-of-warranty service requests on a case-by-case basis. • Educate customers on the value of maintaining critical spare parts on site. • Develop and maintain strong relationships with key parts vendors and suppliers. • Monitor lead times, pricing, and parts availability across the supply base. • Identify and qualify suitable replacement parts and alternate sources to reduce supply risk. • Expand the vendor network to support new equipment lines, obsolete parts, and competitive pricing. • Negotiate pricing, terms, and supply agreements with vendors. • Lead and develop the Spare Parts Department team. • Establish department goals, KPIs, and reporting that align with Operations objectives. • Collaborate cross-functionally with Service, Engineering, Sales, and Project Management teams. • Report regularly to the COO on department performance, risks, and opportunities.