Director of Preventative Maintenance – Service

EventsEventsOtherRemoteLeadTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

116 days ago

Salary

0

Seniority

Lead

15 yrs expEnglish

Job Description

Director of Preventative Maintenance – Service

Thermal Scientific Works

• Ownership of PM standards, task lists, schedules, and documentation. • Define PM scopes, frequencies, and acceptance criteria. • Ensure PM execution aligns with equipment design limits and warranty requirements. • Develop and manage tiered PM offerings and renewal strategies. • Track PM compliance, findings, and required follow-up actions. • Lead U.S. PM teams and approved service partners. • Enforce Thermal Works safety, conduct, and quality standards. • Ensure consistent documentation, reporting, and close-out. • Drive continuous improvement using field data and trend analysis. • Support the hiring, training, and development of service personnel. • Ensure all service requests are handled in a timely manner based on needs. • Provide operational oversight for service call workflows, ensuring timely triage, dispatch coordination, and resolution aligned with SLA expectations. • Establish standards for service call documentation, root cause capture, and corrective action tracking to improve equipment reliability and knowledge sharing. • Partner with field teams and service partners to optimize response readiness, parts availability, and escalation pathways for complex service events. • Coordinate with corrective maintenance teams when deficiencies are identified during PMs. • Ensure PM records support warranty compliance and claim defense. • Identify early failure trends and escalate issues to Engineering. • Analyze service call trends to identify recurring issues, drive preventative actions, and inform updates to PM scopes and reliability strategies. • Own U.S. PM KPIs, including: contract fulfillment, SLA compliance, repeat deficiency reduction, customer satisfaction. • Provide regular performance reporting to Director of Service.

Job Requirements

  • 15+ years in mission-critical HVAC, data center cooling, or industrial maintenance.
  • Proven experience building and scaling preventive maintenance programs.
  • Demonstrated leadership of distributed field teams.
  • Strong understanding of chillers, CDUs, hydronic systems, and controls.

Benefits

  • A fast-paced, entrepreneurial culture focused on innovation.
  • A flexible, autonomous work environment.
  • A culture of respect, learning, and excellence.
  • Experienced, highly talented experts as team peers.
  • Growth and travel opportunities.
  • A team of change-makers having a significant impact on people and the planet.

Related Categories

Related Job Pages

More Events Jobs

Payabli logo

Events Marketing Manager

Payabli

The next-generation payments infrastructure for software companies to quickly and easily embed and monetize payments.

Events116 days ago
OtherRemoteTeam 11-50Since 2020H1B No Sponsor

• Own and execute Payabli's annual events calendar, including industry conferences, trade shows, partner events, sponsored speaking engagements and proprietary hosted experiences • Develop event strategies aligned with marketing goals, identifying the right mix of third-party and first-party events to maximize brand visibility and pipeline generation • Manage all event logistics from start to finish, including venue selection, vendor management, speaker coordination, attendee experience design, and post-event follow-up • Research, evaluate, and recommend which industry conferences and trade shows Payabli should sponsor or attend based on target audience alignment and ROI potential • Collaborate with sales leadership to develop pre-show prospecting plans that identify key targets and coordinate booth strategy to maximize qualified conversations • Design engaging booth experiences and coordinate all logistics including booth design, collateral, demos, and staffing schedules • Implement post-show follow-up strategies that ensure timely lead qualification and sales handoff • Plan and manage Payabli's annual customer conference, creating an elevated experience that showcases our platform, celebrates customer success, and drives community building • Organize and execute quarterly hosted dinners and executive roundtables with key prospects and customers in target markets • Develop content programming for hosted events, including panel discussions, keynote presentations, and networking opportunities that deliver value to attendees • Track and report on event performance metrics including attendance, lead generation, pipeline influence, and ROI to continuously optimize event strategy • Partner closely with sales, product, and customer success teams to ensure events support broader business objectives and create seamless attendee experiences • Manage event budget allocation across all activities, negotiating vendor contracts and ensuring cost-effective execution • Create comprehensive post-event materials including attendee surveys, follow-up communications, and social media content to extend event impact

Massachusetts
Job Closed
Panorama Education logo

Senior Manager, Events Marketing

Panorama Education

Leading K-12 platform transforming teaching and student support with AI, MTSS, and surveys.

Events116 days ago
OtherRemoteTeam 201-500Since 2012H1B Sponsor

• Own event strategy and pipeline impact • Develop and lead Panorama’s events strategy across a high volume of event types, ensuring strong alignment to pipeline and revenue goals. • Define event objectives, target audiences, success metrics, and go-to-market plans for each event to drive effective pipeline creation. • Build a scalable operating model to manage multiple concurrent events without compromising quality or results. • Deliver best-in-class event experiences • Own the end-to-end planning and execution of events, including vendor management, logistics, speaker management, attendee communications, and onsite/virtual delivery. • Optimize the event experience at every touchpoint to create a positive and consistent brand experience. • Ensure lead capture and audience engagement strategies are embedded into the event design and execution. • Budget prioritization and performance optimization • Own and manage the events budget, making strategic trade-offs based on expected impact and pipeline opportunity. • Track performance and ROI across events, using learnings to continuously improve outcomes and scale what works. • Create post-event reporting with actionable insights and recommendations to improve future programming. • Cross-functional partnership and execution excellence • Partner closely with Sales and Client Partnerships to align event goals, staffing plans, outreach strategies, and follow-up motions. • Collaborate with internal stakeholders across marketing, content, product marketing, and leadership to ensure strong messaging, positioning, and campaign alignment. • Drive operational rigor including timelines, resourcing plans, event calendars, and communication workflows. • People management and team leadership • Manage, mentor, and support a team of two direct reports, ensuring priorities, development goals, and performance expectations are clear and consistently met. • Establish event playbooks, templates, and processes to improve team efficiency and execution quality. • Create a culture of high accountability, excellent stakeholder management, and strong attention to detail.

United States
$131.8K - $193.8K / year
Job Closed
Events116 days ago
ContractRemoteTeam 1-10Since 2015H1B No Sponsor

• Planning and implementation of MICE (Meetings, Incentives, Conferences and Exhibitions) experiences; • Development and management of end-to-end logistics for incentive programs and events; • Preparation of cost spreadsheets and detailed budgets; • Communication with domestic and international clients; • Coordination of vendors and partners; • Oversight of event execution and resolution of unforeseen issues.

Brazil
R$5K / month
Obama Foundation logo

Donor Relations Analyst, Events

Obama Foundation

Our mission is to inspire, empower, and connect people to change their world.

Events116 days ago
OtherRemoteTeam 51-200Since 2014H1B No Sponsor

• Collaborate with the Stewardship Senior Associate and the Development Events team to coordinate donor stewardship activities • Assist the Stewardship Senior Associate in developing and executing a comprehensive donor benefits strategy • Draft and support external communications for development events • Aid the Stewardship Senior Associate in managing relationships with key donor constituencies • Collaborate with teammates across the Donor Relations and Events team to maintain data systems

Illinois
$52.0K - $65.0K / year
Job Closed