• Own calendar management end-to-end, including scheduling, rescheduling, prioritization, and protecting focus time • Coordinate meetings across multiple stakeholders and time zones • Prepare meeting agendas, relevant documents, context, and supporting materials in advance • Anticipate scheduling conflicts and proactively resolve competing priorities • Ensure the executive remains informed, prepared, and on schedule throughout the day • Utilize Fireflies or similar AI-powered meeting tools to capture meeting transcripts • Convert meeting discussions into concise notes, summaries, and actionable next steps • Organize meeting notes and action items within appropriate systems and documentation repositories • Track follow-ups and ensure commitments are completed on time • Maintain visibility into outstanding tasks and dependencies across teams • Manage and triage email communications daily • Draft and send routine communications on behalf of the executive • Prioritize urgent matters and escalate issues requiring executive attention • Maintain inbox organization and ensure timely responses to key stakeholders • Help maintain consistent communication across internal and external relationships • Coordinate domestic travel arrangements, including flights, hotels, transportation, and itineraries • Manage travel changes and schedule adjustments as needed • Maintain organized travel records and upcoming itinerary documentation • Process, reconcile, and track expense submissions and receipts • Ensure compliance with company policies and reporting requirements • Support daily and weekly planning activities • Coordinate action items across departments and stakeholders • Follow up on outstanding requests and commitments • Maintain task trackers, reminders, and priority lists • Serve as a trusted operational partner for administrative and coordination needs

• Serve as a partner to GTM executives, enabling them to focus on revenue growth and market impact. • Own complex, multi-timezone calendar management for senior leaders, navigating competing priorities with precision and sound judgment. • Manage domestic and international travel arrangements, proactively anticipating changes and adapting plans on the fly. • Support preparation for executive meetings, QBRs, board materials, customer-facing events, and GTM offsites. • Coordinate cross-functional logistics for GTM team initiatives, including sales kickoffs, marketing events, and executive briefings. • Maintain and organize GTM-related tools and systems (Salesforce, Gong, ClientSuccess) to support executive visibility into pipeline and performance. • Own the integration of AI tools into your daily workflows, proactively finding new ways to create efficiencies for yourself and the executives you support. • Handle expense reporting and budget tracking for supported executives with accuracy and timeliness. • Provide additional project support during peak periods or company-wide initiatives. • Own logistics execution for GTM events including sales kickoffs, marketing offsites, and executive briefings covering venue coordination, vendor management, attendee logistics, and on-site operations. (Event strategy and creative direction sit with the marketing team; your job is to make sure every detail is handled.)

• Manage complex calendars and coordinate meetings across time zones • Organize inboxes, track emails, and draft professional communications • Conduct research and summarize findings into concise briefs • Prepare internal and client-facing documents, presentations, and reports • Track tasks and project timelines using tools like Trello, Asana, or ClickUp • Maintain organized digital filing systems and update CRM data • Support travel planning, event scheduling, and logistics coordination • Assist with light data entry, reporting, and operations support

• Respond to patient inquiries across phone and messaging platforms with clear, accurate, and timely communication • Provide compassionate, top-notch support with a strong focus on patient satisfaction • Assist with scheduling appointments, rescheduling, and helping patients onboard • Support patient retention and outreach through follow-ups, reminders, and proactive patient check-ins • Coordinate and track clinical workflows and administrative workflows to ensure patients get what they need with minimal delays • Accurately document patient interactions to ensure proper follow-up, case tracking, and continuity of support • Identify recurring patient issues and share feedback to improve workflows and quality of service • Work closely with team members to resolve patient concerns quickly and effectively • Maintain a reliable, high-speed internet connection for smooth and consistent communication