Legion Health

Role Description Legion is hiring a Provider Partnerships Leader to build one of the company’s most important growth engines: trusted referral relationships with primary care providers and other clinical partners who need a fast, high-quality psychiatry partner for their patients. This is a founding commercial leadership role. You will: - Design the playbook - Personally open priority markets - Win high-value referral partners - Build the operating system for provider growth - Eventually hire and lead a national provider partnerships team The right person has the grit of a top physician liaison, the strategic judgment of a healthcare BD leader, and the urgency to turn clinical trust into measurable patient access. Qualifications - 5+ years in healthcare business development, provider partnerships, physician liaison, clinical outreach, territory sales, or referral-growth roles - Strong preference for psychiatry, behavioral health, primary care, specialty care, outpatient imaging, physical therapy, home health, hospice, specialty pharmacy, GI, dermatology, women’s health, or other referral-driven care models - Proven track record of growing referral volume through direct provider relationships - Experience owning a market, region, or territory with concrete activity and performance metrics - Strong field-sales instincts: high activity, crisp follow-up, account prioritization, route planning, and comfort hearing “no” - Ability to build trust across physicians, office staff, administrators, referral coordinators, and executive stakeholders - Deep understanding of healthcare workflows: referrals, intake, scheduling, EHRs, fax, patient engagement, insurance coverage, and clinical handoffs - Comfortable using CRM, spreadsheets, dashboards, and referral data to manage performance - High judgment around compliance, HIPAA, patient privacy, and ethical referral practices - Low ego, high urgency, strong ownership Requirements - Build Legion’s provider referral engine from 0 to 1, then 1 to N - Identify, prioritize, and win high-potential referral sources, including PCPs, pediatricians, OB/GYNs, therapists, urgent care clinics, health-system care teams, community clinics, and other behavioral health organizations - Create territory and market launch plans: account targeting, outreach cadence, field visits, presentations, lunch-and-learns, events, and provider education - Own referral growth metrics, including new referring accounts, active referral partners, monthly referral volume, referral-to-scheduled conversion, completed visits, partner retention, and provider satisfaction - Build relationships with physicians, practice administrators, office managers, MAs, referral coordinators, care managers, and clinical leaders - Make Legion easy to refer to by diagnosing and removing friction across eligibility, scheduling, documentation, insurance coverage, patient handoff, and follow-up communication - Partner with clinical operations, product, marketing, intake, credentialing, and data teams to improve the referral experience end-to-end - Build repeatable systems: CRM hygiene, account scoring, partner collateral, market dashboards, weekly reporting, referral attribution, and field-team training - Collect market feedback from providers and turn it into better messaging, workflows, product improvements, and clinical operations - Hire, coach, and manage Provider Partnerships Managers / Physician Liaisons as the channel scales Benefits - Salary: $150,000 – $210,000, based on experience - Significant Performance Bonuses: Meaningful variable compensation tied to referral growth and market launches - Early-Stage Equity: Competitive - Health Insurance: Medical, dental, and vision benefits - Additional Perks: In-person retreats, meal stipends, travel reimbursement, provider engagement budget - Time Off: Flexible, unlimited vacation policy - Work Hours: Flexible - Work Setup: Remote with frequent in-market travel - Impact: Work on something that will change health care forever - Autonomy and Learning: Ownership over your metrics with the freedom to set priorities, shape processes, and drive outcomes end-to-end - Growth Opportunities: As we scale, we envision our top performers from our founding team stepping into expanded roles and joining our executive leadership team How to Apply and Hiring Process Apply here: Application Link Overview of our hiring process: - Resume + Application Screen - Founder Interview(s) - Advisor Interview(s) - Professional Reference Checks Estimated time-to-hire: 2 weeks Start date: ASAP Hiring manager: Arthur MacWaters Equal Employment Opportunity Legion Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, contractors, and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law. We encourage applicants from all backgrounds to apply.

• Answer inbound calls and texts from new patient leads with clear, accurate, and timely communication • Make outbound calls and send texts throughout the day to follow up with new leads and get them booked • Convert leads into scheduled appointments by guiding patients through the next steps, answering common questions, and reducing drop-off • Schedule and reschedule appointments, including managing missed appointments and helping patients get back on the calendar quickly • Triage intake-related issues that arise before the first visit (e.g., scheduling conflicts, basic onboarding questions, communication gaps) and escalate as needed • Provide compassionate, high-quality support with a strong focus on patient trust and satisfaction • Maintain clean, consistent documentation of patient interactions so nothing falls through the cracks • Track follow-ups and next steps to ensure each lead receives timely outreach and a clear outcome (booked, not a fit, no response, etc.) • Identify recurring lead objections or friction points and share feedback to improve scripts, workflows, and conversion rates • Work closely with internal teams to resolve issues quickly and keep the intake process moving • Maintain a reliable, high-speed internet connection for smooth and consistent communication • Always aim to deliver the best experience possible for our patients

• Oversee the end-to-end claims lifecycle from claim submission to insurance reimbursement by resolving claim holds and re-submitting / appealing claim denials • Resolve behavioral health claim denials for inactive coverage, coordination of benefits, prior authorization, documentation, non-covered services, credentialing, and coding • Investigate insurance claim denials and, when required, make Payer calls or message patients to resolve denials