• Respond to patient inquiries across phone and messaging platforms with clear, accurate, and timely communication • Provide compassionate, top-notch support with a strong focus on patient satisfaction • Assist with scheduling appointments, rescheduling, and helping patients onboard • Support patient retention and outreach through follow-ups, reminders, and proactive patient check-ins • Coordinate and track clinical workflows and administrative workflows to ensure patients get what they need with minimal delays • Accurately document patient interactions to ensure proper follow-up, case tracking, and continuity of support • Identify recurring patient issues and share feedback to improve workflows and quality of service • Work closely with team members to resolve patient concerns quickly and effectively • Maintain a reliable, high-speed internet connection for smooth and consistent communication

• Act as an extension of our founder, ensuring smooth operations across multiple tasks • Handle event bookings, marketing outreach, and creative design • Maintain schedules, manage calendars, and handle meeting bookings (including dance parties) • Coordinate travel, logistics, and event planning • Assist in promoting events and dance parties through various marketing channels • Compile lists of influencers and media contacts for outreach • Conduct outreach via Instagram, company emails, and social media

• Attend daily sales meetings, capture detailed notes, and document action items • Monitor active projects and track progress against established checklists • Coordinate with sales and development teams to identify, escalate, and resolve blockers • Manage the client onboarding process, including: • Coordinating Statements of Work (SOWs) and Master Service Agreements (MSAs) • Tracking document completion and signatures • Scheduling kickoff meetings • Supporting resource allocation discussions • Maintain project visibility and status updates using Jira or similar project management tools • Ensure adherence to internal processes and documentation standards • Follow up on invoicing, project deliverables, and outstanding action items • Coordinate across multiple time zones to support seamless communication

• Attend daily sales meetings, capture detailed notes, and document action items • Monitor active projects and track progress against established checklists • Coordinate with sales and development teams to identify, escalate, and resolve blockers • Manage the client onboarding process, including: • Coordinating Statements of Work (SOWs) and Master Service Agreements (MSAs) • Tracking document completion and signatures • Scheduling kickoff meetings • Supporting resource allocation discussions • Maintain project visibility and status updates using Jira or similar project management tools • Ensure adherence to internal processes and documentation standards • Follow up on invoicing, project deliverables, and outstanding action items • Coordinate across multiple time zones to support seamless communication