• Own the system and requirements behind renewals and approvals across verticals, ensuring deadlines, documentation, and fees are met on time and active approvals remain compliant • Research, verify, and interpret state and jurisdiction-specific laws, regulations, and licensing requirements to identify operational and curriculum requirements for entering new markets and maintaining existing ones • Prepare, compile, and submit regulatory applications and supporting documentation required for new market approvals, school licensure, and course accreditation across multiple states and verticals • Partner with cross-functional teams to translate new market regulatory requirements into actionable operational, product, and content standards ahead of market entry • Work with partners across Product, Engineering, Customer Experience, Finance, Marketing and Learning Experience on regulatory opportunities, questions, and improvements • Establish and document, the regulatory processes, rules, and standards that the broader team follows • Serve as a primary point of contact with regulatory agencies and government bodies, building goodwill and the relationships that move approvals forward • Design and implement scalable regulatory frameworks along with AI assisted systems, and workflows that support expansion into new states and verticals • Mentor junior regulatory staff and set the quality bar others work to, reviewing work, and sharing standards across the team

• Serve as designated compliance officer owning enterprise-wide compliance management, BSA/AML/OFAC policies, procedures and program documentation • Monitor federal and state regulatory developments, assess business impact, advise stakeholders on emerging risks, and implement controls to mitigate them • Design, build implement and monitor an end-to-end, comprehensive and scalable Enterprise Risk and Compliance program • Perform comprehensive risk assessments and policy analysis to determine BSA/AML and other risk exposures, collaborate with cross-functional teams to develop mitigating controls and monitoring strategies. • Develop end-to-end banking-as-a service compliance programs including customer onboarding, ongoing risk assessments, financial transactions review and reporting • Manage bank partner relationships and oversee partner due diligence and cannabis specific program reviews • Lead necessary organizational audits and oversee third-party compliance risk assessments • Build, mentor, and scale a high-performing compliance team • Develop and deliver compliance training for product, operations, and client-facing teams • Drive selection and implementation of specific compliance tools, including AML transaction monitoring, verifications, and case management platforms • Champion a culture of integrity and proactive risk management in a high growth environment

• Lead the Compliance Department, overseeing compliance programs including BSA/AML and Fair Lending. • Develop and implement company-wide compliance strategies, policies, and procedures. • Represent company and liaison with regulators and external agencies; Ensure department timely delivery of audits, exams, consumer complaint responses, and compliance reporting. • Interpret and provide guidance on mortgage lending regulations and agency guidelines (e.g., CFPB, HUD, VA, TILA, RESPA, TRID, QM/ATR, ECOA, MDA, GLBA, UDAAP, SAFE Act, Fannie Mae, Freddie Mac). • Oversight of NMLS licensing, state regulatory requirements, examinations, and annual reporting obligations. • Oversee audit process, monitoring, and ensure adequate testing of compliance procedure, disseminate corrective actions and monitor remediation. • Establish SOPs and efficient processes to support organizational needs and provide excellent service to business units. • Oversee loan reviews, identify trends, and report findings to Senior Management. • Resolve escalations on complex compliance issues and collaborate across departments to implement timely solutions. • Provide leadership and coaching to Compliance staff, ensuring clear performance standards and objectives.

Role Description The RISC Ops team is at the heart of our customer safety practices in Amazon. As a Senior Product Compliance Associate, you’ll work closely with a wide variety of Amazon colleagues and external vendors. In this role, every day is an opportunity to learn more about the complexities of compliance. - Classify products based on their potential compliance risk, for regulatory storage and transportation purposes. - Identify and remove any products from our website that violate policies. - Work with the legal and quality team to ensure the high standard of safety and compliance. - Follow standard operating procedures to ensure an exceptional customer experience. - Work closely with mentors and managers to develop your skills and unravel your potential. - Propose improvement opportunities for the processes you work on. - Train and mentor other associates. - Be in contact with stakeholders from different countries and cultures. - Get involved in analyzing metrics, interpreting trends and proposing corrective actions. Qualifications - Advanced proficiency in Japanese (reading and writing); JLPT N1 certification required. - Intermediate proficiency in English (reading and writing). - 1-2 years of experience in the field of business processes based on data. - Experience in outsourcing business processes, operational processes; database management will be an advantage. - Ability to make decisions based on the recommendations provided and in the presence of unclear contexts. - Extensive experience with the Internet and search engines. - Quick search for the necessary information about the goods. - Attention to detail. - Ability to analyze and find patterns in large data sets. Company Description Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.