• Lead and mentor a team of Technical Account Managers • Define the technical account management roadmap for our Elite accounts • Oversee the delivery of architectural design reviews, operational health checks, and pre-launch risk assessments • Build strong, long-term relationships with key customer stakeholders • Act as a critical bridge between customers and Ping’s internal teams • Serve as the definitive escalation partner for high-impact customer friction and complex technical roadblocks

• Maintain consistent weekly or bi-monthly email and phone communication loops with clients to provide transparent data updates, answer campaign questions, and gather feedback on real-world business impact. • Interview clients as industry subject matter experts and record these sessions to actively guide our writing team in crafting highly valuable, authentic search copy. • Take complete ownership of onboarding new clients during their critical first 30 to 60 days to ensure a seamless, high-touch experience that builds long-term trust. • Speak confidently about SEO strategies with clients to explain why campaigns are structured the way they are and demonstrate the real financial ROI of our work. • Communicate closely with internal SEO strategists to clearly articulate the client's vision and turn it into a tactical marketing reality. • Support basic, fundamental SEO optimizations at the beginning of a client's campaign, including updating content on Google Business Profiles and recommending structural changes for their websites.

• Recruit and activate new partners that align with ClickUp’s ideal partner profile, including consultancies, agencies, VARs, referral partners, MSPs, and system integrators. • Build and manage a focused book of partners across the United States and Canada, with clear priorities around partner quality, partner engagement, and revenue impact. • Create repeatable service offerings and go-to-market plays that help partners position, implement, and expand ClickUp effectively. • Lead joint business planning with priority partners, translating strategy into pipeline creation, co-selling activity, and measurable growth. • Coach partners on how to run an effective, predictable sales motion with ClickUp—from early qualification through solution positioning and deal progression. • Collaborate closely with Account Executives, Sales Engineers, channel marketing, and other cross-functional teams so partner activity is tightly connected to field execution. • Use data and partner feedback to improve the motion over time, including which partners to prioritize, where to invest enablement, and how to increase conversion and sourced revenue. • Represent ClickUp externally with partners and customers, helping strengthen our presence and credibility in the ecosystem.

• Develop and execute a strategic sales plan to grow revenue and profitability across assigned European territories and accounts. • Identify and secure new business opportunities within polymer, rubber, elastomer, and related manufacturing markets. • Manage the full sales cycle from prospecting and qualification through negotiation and contract execution. • Build and maintain relationships with purchasing, technical, R&D, manufacturing, and executive stakeholders. • Promote a portfolio of specialty additives and performance-enhancing solutions for plastics and rubber applications. • Drive growth through both direct sales and distribution channels where applicable. • Manage and expand relationships with existing customers to increase wallet share and long-term retention. • Conduct regular customer visits and business reviews to understand customer needs and uncover new opportunities. • Coordinate commercial activities, forecasts, pricing discussions, and contract renewals. • Resolve customer issues proactively while ensuring a high level of service and responsiveness. • Work closely with suppliers, product managers, and technical specialists to position products effectively. • Support customers with product selection and application discussions. • Monitor market trends, competitive activity, raw material developments, and emerging technologies. • Identify opportunities for new products, market segments, and supplier partnerships. • Develop territory plans, sales forecasts, and opportunity pipelines. • Maintain accurate customer and opportunity records within CRM systems. • Prepare regular reports on sales performance, market intelligence, and business development activities. • Collaborate with leadership to establish pricing strategies and growth initiatives.