• Develop and execute a strategic sales plan to grow revenue and profitability across assigned European territories and accounts. • Identify and secure new business opportunities within polymer, rubber, elastomer, and related manufacturing markets. • Manage the full sales cycle from prospecting and qualification through negotiation and contract execution. • Build and maintain relationships with purchasing, technical, R&D, manufacturing, and executive stakeholders. • Promote a portfolio of specialty additives and performance-enhancing solutions for plastics and rubber applications. • Drive growth through both direct sales and distribution channels where applicable. • Manage and expand relationships with existing customers to increase wallet share and long-term retention. • Conduct regular customer visits and business reviews to understand customer needs and uncover new opportunities. • Coordinate commercial activities, forecasts, pricing discussions, and contract renewals. • Resolve customer issues proactively while ensuring a high level of service and responsiveness. • Work closely with suppliers, product managers, and technical specialists to position products effectively. • Support customers with product selection and application discussions. • Monitor market trends, competitive activity, raw material developments, and emerging technologies. • Identify opportunities for new products, market segments, and supplier partnerships. • Develop territory plans, sales forecasts, and opportunity pipelines. • Maintain accurate customer and opportunity records within CRM systems. • Prepare regular reports on sales performance, market intelligence, and business development activities. • Collaborate with leadership to establish pricing strategies and growth initiatives.

• Sales of polymers in the designated territory. • Develop new accounts in accordance with VPA’s growth strategy • Work closely with product management to deliver sales growth and profitability targets. • Track sales activity in VPA’s customer relationship management software. • Drive aggressive sales growth by proactively pursuing new and/or targeted accounts in the assigned region. • Achieve annual sales plan objectives including volume and profitability targets in the assigned region. Initiate actions and pursue contingency plans, as appropriate, to mitigate any expected sales plan short-falls or gaps. • Establish, develop, maintain, and grow relationships with current and prospective customers in the assigned territory to generate new business for VPA’s products. • Make regular telephone calls and in-person visits to existing and prospective customers. Plan and organize both office and travel time to optimize personal time, effectiveness and costs.

• Own and manage a high-volume support queue, triaging incoming customer cases with speed and accuracy • Respond to customer inquiries and issues through the queue, providing timely, professional, and empathetic resolutions while maintaining high customer satisfaction standards • Handle escalations quickly and calmly — assess urgency, loop in the right internal stakeholders, communicate proactively with the customer, and see issues through to resolution • Follow established processes and playbooks for case management, renewal workflows, and migration support — and flag gaps or inefficiencies when you spot them • Identify patterns across cases and proactively surface recurring customer pain points, friction points, or product feedback to your manager and cross-functional teams • Support customers through the TeamSnap ONE migration by managing queue-based touchpoints, answering platform questions, and escalating blockers to the appropriate teams • You’ll serve as the "Voice of the Customer" internally, escalating product feedback that will address the needs of our customers to ensure proper product prioritization.

• Establish and deepen relationships with organizations in K-12 district consulting, professional learning, and intervention spaces • Develop new channel sales opportunities for supplemental offerings, including assessments, tutoring, and Kiddom Atlas • Formalize and commercialize existing partnerships to generate revenue and create a path to core curriculum adoption • Work closely with Go-to-Market, Legal, and Product teams for operational soundness of partnerships