CoLab Software logo
CoLab Software

Setting the standard in engineering collaboration. Simplified design review that lets teams build the future—faster.

Senior Implementation Specialist

Location

Canada

Posted

1 day ago

Salary

0

Seniority

Senior

Bachelor Degree2 yrs expEnglish

Job Description

Senior Implementation Specialist

CoLab Software

• Guide customers from contract to confident adoption • Navigate complex enterprise deployments • Build the onboarding function • Support AI and emerging use cases

Job Requirements

  • 2+ years in technical implementation, onboarding, customer training, or solutions engineering (SaaS preferred)
  • Technically strong — engineering background or equivalent comfort with integrations, workflows, and technical troubleshooting
  • Proven ability to train and enable users on complex technical products
  • Business acumen alongside technical depth — you can speak to an engineering director about review cycle efficiency and you can walk an admin through SSO configuration
  • Experience managing enterprise deployments or large-scale rollouts
  • Strong communication skills — can explain technical concepts clearly to both engineers and executives
  • Self-directed and organized — you'll be building this function with autonomy
  • Collaborative by default — you thrive in environments where success is shared, context flows freely, and you're expected to work across team boundaries every day
  • Experience with PLM systems (Windchill, Teamcenter, Enovia), CAD tools (CATIA, NX, Creo, SolidWorks), or engineering collaboration platforms
  • Background in manufacturing, aerospace, automotive, or industrial design industries
  • Previous customer-facing role at a technical B2B SaaS company
  • Experience building onboarding programs or training curriculum from scratch
  • Prior experience organizing and managing project deliverables and timelines.

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