• Realizar testes de API, testes manuais e automatizados • Identificar e reportar bugs • Desenvolver e executar casos de teste • Colaborar com a equipe de desenvolvimento para garantir a qualidade do software • Documentar e comunicar resultados de testes

• Deliver advanced ERP support across both Application/Functional (APP) and Technical (TECH) streams. • Resolve complex issues that go beyond Tier-1 scope. • Mentor junior analysts. • Proactively improving processes. • Collaborate with clients and colleagues to maintain stable, secure, and effective ERP environments. • Ensure high performance and compliance. • Report to the Team Manager during core hours Monday–Friday, 6am–11pm Central (two shifts possible).

• Planejar e executar testes funcionais e integrados da solução • Validar jornadas completas do aplicativo (end-to-end) conforme MVP e fases evolutivas • Executar testes de integração com APIs e backend/BFF • Validar fluxos críticos como: Autenticação e sessão; Consumo de APIs; Notificações; Perfis e autorização • Realizar testes em ambientes DEV, HML e Pré-Prod, apoiando homologação • Identificar, registrar e priorizar bugs com evidências claras • Apoiar a definição e validação de critérios de aceite técnicos e funcionais • Validar consistência de dados, regras de negócio e respostas de APIs • Apoiar o processo de homologação e go-live da solução.

• Support and coordinate the execution of Linguistic Quality Assurance (LQA) activities across assigned accounts and projects, with guidance from senior team members • Apply and consistently uphold CQ fluency’s linguistic quality standards across all supported clients • Ensure strict adherence to client-specific localization guidelines, instructions, and quality requirements • Collaborate closely with Project Managers to ensure smooth and efficient delivery of LQA tasks • Contribute to project planning and support the resolution of linguistic quality issues throughout the project lifecycle • Monitor project progress, proactively identifying, documenting, and escalating linguistic issues, inconsistencies, and potential quality risks to Quality Managers • Ensure that quality-related updates and stakeholder feedback are accurately implemented across account assets and reference materials • Organize and actively participate in linguistic and project-related meetings as required • Support terminology management activities, including creation, population, validation, maintenance, and ongoing updates • Ensure the consistent application of approved terminology, style guides, and linguistic preferences across all projects by relevant stakeholders • Perform translation memory (TM) management tasks, including alignment, updates, cleanup, and optimization to maintain asset quality • Coordinate with MT teams the execution of TM cleanup and optimization activities to support engine training and performance improvement • Manage and track linguistic queries from multiple stakeholders, ensuring timely resolution, clear communication, and proper documentation • Coordinate and execute third-party linguistic reviews and LQA exchanges under defined methodologies • Coordinate review scope, materials, and timelines with internal teams and external reviewers • Compile, analyze, and report findings from third-party reviews and linguistic assessments • Support follow-up actions and corrective steps based on review outcomes • Support resource testing and linguist evaluation activities under guidance • Assist with linguist onboarding and training on quality standards, tools, and client requirements • Gather and consolidate feedback from translators, localizers, and proofreaders • Provide structured linguistic feedback to linguists and localization partners • Perform quality-related administrative tasks, including PO creation and submission • Support memoQ project setup and basic configuration • Ensure operational workflows follow established quality standards and guidelines • Support the definition and refinement of linguistic workflows and quality processes • Support documentation and maintenance of linguistic guidelines, workflows, and quality procedures