Title: Head of Personal Lines Pricing Location: North Sydney Australia Job Description: A new transformational adventure awaits you… How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you? As one of Forbes 2024 'World's Best Employers' and Fortune's 'World's Most Admired Companies' for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet. Join us on this thrilling journey as we work towards our vision of becoming Australia's leading digital insurer. If you're eager to be part of a values-driven global organisation that's experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading! Let's create a brighter future together, let's make a difference It's important to know, what you do matters. At Zurich, we don't just cover, we care. As our Head Pricing Actuary within General Insurance, you will lead a high-performing team and play a key role in shaping pricing strategies that drive sustainable growth and underwriting performance. This is a senior leadership role where your insights will directly influence business outcomes, helping us deliver fair value to our customers while meeting our financial goals. You'll work closely with leaders across underwriting, claims and finance, translating complex data into clear, actionable recommendations. With a strong focus on innovation and continuous improvement, you'll help embed data-driven decision making and advance our pricing capabilities as we continue our digital transformation journey. You will also be responsible for the following: - Provide strategic pricing advice to optimise portfolio performance and deliver target returns - Lead and develop a team of actuaries and analysts, fostering technical excellence and growth - Oversee pricing governance, ensuring compliance with actuarial standards and regulatory requirements - Drive the development and continuous improvement of pricing models, tools and methodologies - Deliver insights and performance monitoring to support business planning and decision making - Identify opportunities for innovation and improved data quality to strengthen pricing outcomes Important to your success - let's grow together You are a confident and thoughtful leader who brings a strong commercial mindset and a passion for using data to influence outcomes. You build trust quickly, communicate clearly with stakeholders, and foster a team culture where people feel supported, challenged and inspired to perform at their best. In order to be successful, you will have the following: - Fellowship of the Institute of Actuaries of Australia (or equivalent) - Extensive experience in general insurance, with a strong focus on pricing - Proven leadership experience managing and developing actuarial teams - Deep technical expertise in actuarial methodologies and statistical analysis - Strong commercial acumen with the ability to influence senior stakeholders - Experience working in complex environments with a focus on governance and risk management Belong. Zurich is here to support you There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few. - Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer's leave as we empower our people to manage their own wellbeing. Plus, access to Family Care (parental leave). - Benefit from a hybrid working arrangement - 3 days in the office and 2 days working from home per week for full-time employees. - Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing payment per year, and a AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid working), along with other great benefits through our Shine portal. - Grow and thrive in your career with our award-winning training programs. We support and encourage your development because our strength lies in our people, and we value your individuality. - Work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role. - Take advantage of global mobility opportunities across more than 200 countries worldwide. - Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day. - We plant a tree for every new employee. - Not to mention our various employer of choice awards/memberships - WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversity… to name a few. We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, maintain work/life balance, and thrive in a supportive environment. Zurich is an equal opportunity employer.  We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application. So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure!

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description What you get to do in this role: - Perform month-end & quarter-end closing activities associated with allocating revenue appropriately across Business Units - Ensure data quality, validates allocation accuracy against finance requirements, perform reconciliation and Commission calculation audits - Build cross-functional relationships and collaborate with stakeholders such as Deals Desk, Sales Ops, etc. to identify deals that require revenue allocation - Understand business objectives and issues and conduct insightful, fact-based analysis to help solve complex problems - Create frameworks to better understand and monitor key business activities - On an ongoing basis, identify opportunities for process improvement Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - Bachelor's Degree in Finance, Accounting (or equivalent practical experience) required. MBA preferred but not required - 3+ years of relevant experience in Financial Planning and Analysis or Sales Finance, preferably at a public software/enterprise software company - High degree of ownership and ability to perform with minimal guidance on deliverables - Excellent analytical and problem-solving skills - Advanced proficiency with Microsoft Excel - Strong SQL skills required to extract and manipulate data - Experience with BI tools (Tableau, Power BI, etc.) - Excellent verbal and written communication skills - Great interpersonal skills and is a good team player - High attention to detail but comfortable with ambiguity JV20 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

• Developing a robust insights framework and identifying growth opportunities • Monitoring business performance and delivering data-driven recommendations • Acting as a strategic link between Finance and business (Supply & Demand) • Driving performance through KPI management and forecasting • Consolidating revenue and operational forecasts and identifying risks and opportunities • Partnering with BI to build scalable data models and frameworks • Leading profitability analysis, ROI evaluation, and operational drivers analysis • Establishing and tracking financial benchmarks vs competitors • Conducting market and pricing analysis to support expansion into new markets

• Develop and execute customer-specific pricing strategies to win new business, retain customers, and improve profitability • Prepare pricing proposals, Deal P&Ls, and commercial terms in alignment with governance guidelines • Analyze customer requests, pricing data, and business trends to identify opportunities for growth and efficiency • Collaborate cross-functionally with Sales, Finance, and Operations to deliver effective pricing solutions • Ensure accurate implementation of pricing within systems and manage pricing workflows through completion • Support continuous improvement through analysis, feedback on tools, and process enhancements