• Document and validate customers’ requirements and map to Project functionality. • Creating a system blueprint and dataflow diagram for each project. • Conduct consulting sessions (on the phone and in-person) to ensure technical readiness of the solution for production. • Attend internal project meetings and provide status on progress of activities and deliverables. • Ensure infrastructure meets technical specifications and best practices. • Be a "go-to" resource for specific functional areas for both internal and external users. • SQL scripting to meet customer needs. • Document solutions and contribute to a solutions repository. • Document best practices and share with the Practice. • Contribute to internal knowledge share; review posted feedback on a continuous basis, and respond to questions. • Participate in Continuing Education sessions. • Complete new release training on a timely basis; be fully versed on new and/or enhanced functionality in each product release.

Role Description The Head of TikTok Shop will be responsible for leading and scaling Gymreapers' TikTok Shop business, including revenue growth, profitability, creator partnerships, affiliate marketing, livestream commerce, merchandising, promotions, and operational excellence. This role owns the TikTok Shop P&L and is accountable for building a repeatable, scalable engine that drives customer acquisition, revenue growth, and brand awareness through creator-driven commerce. The ideal candidate has extensive experience growing TikTok Shop businesses, understands the creator ecosystem, and possesses a strong combination of ecommerce, performance marketing, and merchandising expertise. This individual will work cross-functionally with Marketing, Creative, Supply Chain, Operations, Customer Experience, and Product teams to ensure TikTok Shop becomes a meaningful contributor to Gymreapers' long-term growth. What You'll Own - Business & Revenue Growth - Own the complete TikTok Shop business and channel P&L. - Develop annual, quarterly, and monthly growth plans. - Build and maintain revenue forecasts. - Drive customer acquisition through affiliate and creator commerce. - Manage channel profitability and contribution margin. - Identify and execute new growth opportunities across the TikTok ecosystem. - Create scalable systems that support long-term growth. - Affiliate Program Development - Build and scale one of the largest affiliate programs in the fitness industry. - Responsibilities include: - Recruiting creators and affiliates at scale. - Developing affiliate segmentation strategies. - Designing commission structures and bonus programs. - Managing product seeding and gifting initiatives. - Creating onboarding and activation workflows. - Building affiliate retention and engagement programs. - Developing incentive programs tied to performance. - Creator categories include: - Fitness - Bodybuilding - Powerlifting - CrossFit - Running - Tactical - Lifestyle - Wellness - Creator Partnerships - Identify and recruit high-performing creators. - Build long-term creator relationships. - Negotiate partnership agreements. - Manage creator campaigns and deliverables. - Develop creator growth programs. - Track creator performance and ROI. - Create systems to scale creator management efficiently. - Livestream Commerce - Own Gymreapers' livestream shopping strategy. - Responsibilities include: - Developing recurring livestream schedules. - Managing brand-hosted and creator-hosted events. - Building livestream playbooks and operating procedures. - Optimizing show formats, scripts, and promotional offers. - Increasing conversion rates and viewer engagement. - Driving incremental revenue through live commerce initiatives. - Merchandising & Product Strategy - Partner closely with Ecommerce and Product teams to optimize the TikTok Shop experience. - Responsibilities include: - Determining which products are best suited for TikTok Shop. - Building channel-specific bundles and offers. - Managing product launches within TikTok Shop. - Optimizing product detail pages and merchandising. - Identifying trending products and opportunities. - Creating promotional calendars and seasonal campaigns. - Content Strategy - Partner with Creative and Marketing teams to ensure content drives conversion. - Responsibilities include: - Identifying high-performing content formats. - Developing creator content briefs. - Supporting UGC acquisition efforts. - Creating content testing frameworks. - Scaling winning creative concepts. - Improving content-to-conversion performance. - Analytics & Reporting - Develop a data-driven operating cadence for TikTok Shop. - Responsibilities include: - Building KPI dashboards and reporting frameworks. - Monitoring creator and affiliate performance. - Analyzing customer acquisition costs. - Measuring profitability by creator and campaign. - Conducting weekly business reviews. - Presenting insights and recommendations to leadership. - Cross-Functional Leadership - Collaborate with: - VP of Ecommerce - Marketing Team - Creative Team - Athlete & Influencer Team - Supply Chain - Operations - Customer Experience - Product Development - Ensure inventory, content, promotions, and creator initiatives are aligned to maximize channel performance. Qualifications - 5+ years of experience in ecommerce, social commerce, affiliate marketing, or marketplace growth. - 3+ years of direct TikTok Shop management experience. - Proven success scaling a TikTok Shop business beyond $10M annually. - Experience managing creator partnerships and affiliate programs. - Experience owning revenue and profitability targets. - Experience managing external agencies and creator networks. Requirements - Deep understanding of TikTok Shop. - Deep understanding of TikTok Affiliate Program. - Strong knowledge of creator commerce. - Strong analytical and financial skills. - Strong project management capabilities. - Exceptional communication and negotiation skills. - Ability to thrive in a fast-paced, high-growth environment. Preferred Qualifications - Fitness, apparel, supplement, or consumer products experience. - Experience scaling a brand from $10M to $100M+. - Existing network of TikTok creators and agencies. - Experience with: - Shopify - Triple Whale - Northbeam - GA4 - Looker - TikTok Ads Manager Benefits - Competitive Pay - Company paid holidays - Paid Time Off (PTO) - Gymreapers on-site gym! - Newly renovated HQ! - 401(k) with up to a 4% employer match - Life Flight Program, Voluntary - Employee Assistance Program - 50% Employee Discount - 100% Employer Paid: Medical, Dental and Vision - 100% Employer Paid: Short-term and Long-term disability - life insurance for both employee and spouse/dependents - Health Savings Account (HSA) employee option

• Develops the Computer System Validation strategy for IT systems supporting GxP business processes throughout the complete system lifecycle • Collaborates with the Corporate/Clinical Quality Assurance in the development, implementation and execution of CSV process and procedures • Develops Standard Operating Procedures and Work Instructions for the complete system lifecycle, including Risk Management, Computer System Validation, and Change Control • Partners with System/Process Owners to implement and maintain GxP computerized systems in a validated state and in accordance with regulatory agency regulations and internal requirements • Manages and oversees validation of IT GxP systems • Manages the change control process across all the IT GxP systems • Collaborates with Corporate QA for IT system vendor audit and qualification • Represents IT during internal and external agency audits and inspections • Develops IT CSV Training program and manages compliance of the training program for applicable IT team members

• Act as the Owner’s single point of authority for commissioning on the project, providing independent, objective oversight of the design team, general contractor, startup contractors, and third-party CxA. • Enforce the Owner’s commissioning standards, OPR, and program requirements; embed Owner expectations into the project’s commissioning process from design through turnover. • Identify gaps early in the process and offer creative solutions to maintain milestone schedules. • Review and approve the commissioning plan, testing plans, test scripts (IVC, FPT, IST), schedules, and turnover documentation produced by the CxA and contractors before execution and before Owner acceptance. • Participate in design and submittal reviews (L0–L1) to confirm commissioning feasibility and that Owner requirements are reflected in the design. • Witness and independently verify installation verification (L2), energization and startup (L3), functional performance testing (L4), and integrated systems testing (L5); validate results against acceptance criteria. • Personally evaluate the technical adequacy of testing; sequence of operations, failure-mode scenarios, system interactions, and reject incomplete or non-conforming work. • Track commissioning progress, deficiencies, and risk against project milestones; escalate issues to Owner leadership and drive resolution and re-test verification. • Represent the Owner’s commissioning interests in project meetings, protecting uptime, quality, and schedule across the owner–contractor–engineer dynamic. • Verify deficiency closeout, as-commissioned documentation, systems manuals, and operator training before recommending Owner acceptance and turnover to operations (L6). • Verify field commissioning is conducted in compliance with NFPA 70E electrical safe work practices, lockout/tagout, and job-hazard-analysis discipline.