Title: Billing Specialist Job Description: Overview: The Billing Specialist is a critical role on the RenewableWorks team and is responsible for timely and accurate delivery of client billing. The Billing Specialist reports directly to the Manager, Field Support. Location: Arizona, US (Remote) Responsibilities: - Handles pay advance requests and tracking - Audits daily Sign-in Sheets from jobsites - Audits weekly payroll/billing data to verify prior to finalizing billing - Audits billing to ensure alignment with contractual requirements - Distributes weekly billing per client requirements - Ensures that billing is entered in customer’s Vendor Management System (VMS) or Accounts Payable (AP) system in accordance with customer’s contract, and is reconciled to invoicing in Accounts Receivable (AR) system - Reconciles VMS remittances and analyzes customer payments to ensure that all billing submitted results in payment - Identifies and resolves billing issues by collaborating with various teams including co-workers within the AR and Collections teams, Operations, Sales, and Customer Service - Initiates regular communication with internal teams to provide account status and reporting - Handles specialized reporting for client requirements Qualifications: - Proficient in Microsoft Office suite applications with specific emphasis on Word, Excel (VLOOKUP’s and Pivot Tables a must, Power Pivot preferred), Outlook and PowerPoint - 1-2 years’ experience required, 2-3 years’ experience in a billing, accounts receivable, or accounting environment preferred - Experience in reconciling accounts - Knowledge of and experience with issuing purchase orders is preferred - Ability to adapt & master new programs quickly - Ability to deal with people tactfully and effectively - Excellent verbal and written communication skills - Attention to detail; ability to work independently and as a member of a team - Adept at time management and the ability to multi-task with changing priorities - Excellent organization skills - Associate’s degree or equivalent preferred. - High school diploma, GED, or international equivalent required. Salary Range: $20.00 - $25.00 per hour, depending on experience and geographic location. Please note that actual compensation offered may vary based on local pay requirements, and will meet or exceed state-specific minimum wage or salary thresholds. Benefits and Well-Being: We offer a competitive benefits package, including 6 paid holidays, 1 paid floating holiday and up to 15 days of Paid Time Off per year, Medical/Dental/Vision insurance, Company-matching 401(k) and Employee Stock Purchase Program, in addition to other programs and perks. More details about our benefits can be found here. We consider qualified applicants with arrest and conviction records in accordance with applicable law. Physical and Work Requirements: Employee is frequently required to stand, walk, sit, talk, and/or hear for long periods of time. The employee must regularly lift and/or move up to 10 pounds, occasionally lift and/or move 25 pounds. This is a virtual role; work from home. TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available upon request for candidates taking part in the application or interview process. If you require disability-related accommodation during the application or interview process, please contact your Recruiter directly, Employee Relations at HR-Advice@trueblue.com, or 1-800-610-8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the application or interview process to ensure that the accommodation provided takes into account the applicant’s individual accessibility needs. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law About Us TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process.

Role Description The Prebill Specialist I (PBSI) plays a key role in Digitech’s RCM process by accurately and efficiently verifying prebill information—including patient demographics, payor details, and transport modifiers—before coding. The PBSI ensures all required information is thoroughly reviewed and correctly entered on each transport claim prior to coding. This role is essential to upholding Digitech’s quality standards and supporting our vision of being the trusted partner of choice that 100% of our clients would recommend to a friend or colleague. - Utilize preferred system tools (hospital registration system, face sheet, HL7 feed, etc.) to locate insurance and patient demographic information. - Place claims in the Insurance Discovery workflow when no insurance is found. - Accurately enter patient demographics. - Follow the Master Billing Guide instructions to select the appropriate modifiers and payors for the transport. - Follow the SOPs to select the appropriate modifiers, tags, and payors. - If required, call facility payor (SNF, Assisted Living, Hospice) to confirm appropriate transport modifiers. - Participate in Prebill Huddles to review and align on processes. - Upon verifying patient, payor, and modifier information, place the claim in the appropriate tag for the next step. - Consistently achieve or exceed the Prebill Specialist’s daily production and quality goals. - Adhere to all Digitech HIPAA privacy policies and procedures, maintaining the confidentiality and security of sensitive patient information. - Additional job duties as assigned. Qualifications - High School Diploma or equivalent. - 1+ year of revenue cycle management experience preferred. - Ability to identify problems and escalate issues appropriately to Prebill Lead. - Motivated self-starter, independent thinker capable of working both independently and within a collaborative team environment. - RCM experience preferred. - Working knowledge of health insurance verification and basic understanding of major payor groups (Medicare, Medicaid, Commercial), preferred. - Ability to learn and maintain a growing knowledge of various state regulations and payor guidelines. - Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment. Benefits - Competitive salary, commensurate with experience. - Comprehensive benefits package, including 401(k) Plan. Company Description Sarnova is an Equal Opportunity Employer. Our mission is to be the best partner for those who save and improve patients’ lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve and are passionate about creating an inclusive workplace that promotes and values diversity.

Role Description The Billing & Revenue Accountant supports the execution and integrity of billing and revenue operations across the business. Working closely with Finance, Revenue Operations, Customer Support, and Systems teams, this role helps maintain accurate billing, revenue recognition, reconciliations, and audit readiness across platforms including Zuora, NetSuite, Salesforce, and Zendesk. The role serves as a secondary owner for key billing and revenue processes, supporting system configuration, billing validation, process controls, and continuous improvement initiatives to ensure scalable and compliant financial operations. Key Responsibilities - Serve as a secondary owner for key billing and revenue processes, supporting end-to-end subscription, customer, and implementation billing across Zuora, Salesforce CPQ, NetSuite, Zendesk, payment gateways, and other integrated finance and support systems. - Execute monthly billing runs, invoicing, credits, refunds, EFT payment matching, cash application, and reconciliations between Zuora, NetSuite, and banking platforms to ensure accurate and timely billing outcomes. - Assist with month-end close activities, ensuring deadlines are met for deferred revenue schedules, billing reconciliations, revenue reporting, journal entries, trade debtor reconciliations, and financial reporting within NetSuite. - Manage subscription lifecycle activities, including amendments, renewals, conversions, pricing updates, and customer account maintenance through Salesforce CPQ and Zuora. - Investigate and resolve billing discrepancies, payment issues, revenue variances, customer enquiries and escalations while collaborating with Sales, Customer Success, Business Systems, and Customer Support. - Maintain data integrity across integrated systems and support system enhancements, UAT testing, automation initiatives, and continuous improvement projects. - Coordinate implementation and project-based invoicing in accordance with customer contracts, project milestones, and revenue recognition requirements. - Monitor outstanding receivables, support collections activities, and assist with audit and compliance requirements. - Document billing procedures, workflows, and process controls to support standardisation and scalability. - Provide timely and accurate reporting, analysis, and operational insights to support business decision-making. - Contribute to a high-performing finance support function through proactive communication, collaboration, and process improvement initiatives. Qualifications - Degree qualified in Accounting, Finance, or related discipline. - 3–5 years’ experience in billing, revenue accounting, or finance operations roles. - Experience working with subscription billing platforms such as Zuora preferred. - Working knowledge of NetSuite, Salesforce, and Zendesk highly desirable. - Understanding of revenue recognition principles and billing controls. - Strong reconciliation, analytical, and problem-solving skills. - High attention to detail with the ability to manage large data sets accurately. - Strong communication and stakeholder management skills. - Experience supporting audits, process controls, or system testing activities preferred. - Intermediate to advanced Excel/Google Sheets skills. Benefits - Flexibility in work hours and location, with a focus on managing energy rather than time. - Access to online learning platforms and a budget for professional development. - A collaborative, no-silos environment, encouraging learning and growth across teams. - A dynamic social culture with team lunches, social events, and opportunities for creative input. - Health insurance. - Leave Benefits. - 13th Month.

Role Description The RCM Specialist II is an individual contributor role on the RCM team, responsible for AR follow-up, posting payments, processing refunds and credits, and auditing accounts accurately. This role supports the full revenue cycle, helping ensure timely resolution of outstanding balances, clean financial records, and a smooth experience for both practices and patients. An ideal candidate has a strong understanding of AR processes, account research, and payer guidelines. They are detail-oriented, analytical, and confident in navigating account-level discrepancies and improving key revenue cycle metrics. Qualifications - Prior experience in Dental Office workflows, Revenue Cycle functions including Scheduling, Registration, Insurance verification, fee schedules, claim submission, charging/coding requirements, insurance AR follow up, and payment posting process. - Knowledgeable of reimbursement/compliance process and procedures with all payors. - Experience with practice management software systems, insurance portals, clearing houses, insurance guidelines, banking reconciliation software. - Proficient in intermediate PC skills (MS Office—strong Excel skills). - Strong computer literacy, excellent math and problem-solving skills. - Data entry and 10-key by touch. - Strong interpersonal and organizational skills. - Ability to work within a team setting and as an individual contributor. - Excellent oral and written communication skills. - Responsible for quality work, meeting deadlines, and adherence to Compliance and Revenue cycle standard operating procedures. - Organized work habits, accuracy, and proven attention to detail with strong analytical skills. - Certified Professional Coder (CPC) or Certified Revenue Cycle Professional (CRCP) credentials preferred. Requirements - Perform all assigned RCM activities in accordance with best practices and internal SOPs. - Perform AR follow-up to resolve unpaid or underpaid claims, denials, and aged balances through appropriate action (i.e. appeals, corrections, resubmissions, etc.). - Audit accounts to verify accurate claim submission, payment application, adjustments, and resolution of outstanding balances. - Review and resolve credit balances; process refunds to insurance and patients in compliance with regulations and internal policies. - Post all payments – insurance and patient – accurately and in a timely manner, including zero-dollar payments and remittance reconciliations (manual and electronic). - Apply adjustments and write-offs appropriately based on payer contracts and internal guidelines. - Work AR aging reports regularly to reduce days in AR and the percentage of AR over 90 days. - Maintain clear and thorough documentation of account activities, payer interactions, and refund processing steps. - Collaborate with internal teams (billing, front office) to ensure clean claims and quick resolution of issues. - Maintain compliance with HIPAA, payer guidelines, and internal policies. - Participate in team meetings to discuss performance metrics, workflow updates, and process improvements. - Support RCM management in understanding and self-identifying contributing factors to site-specific RCM KPIs, highlighting areas of concern and areas for improvement. - Monitor and report on the net collection rate, analyzing performance against targets. - Track and evaluate average days in AR to ensure appropriate advanced collection, payment application, efficient and accurate claim filing, and timely back-end billing and claim resolution. - Review and analyze the percentage of AR over 90 days (insurance v. patient) to identify trends or issues requiring attention. - Identify trends in rejections, disputes, payment delays, and denials, and escalate issues for resolution. - Maintain respect and professionalism in all interactions with internal stakeholders, patients, payers, third parties, and others.