Role Description The Billing & Revenue Accountant supports the execution and integrity of billing and revenue operations across the business. Working closely with Finance, Revenue Operations, Customer Support, and Systems teams, this role helps maintain accurate billing, revenue recognition, reconciliations, and audit readiness across platforms including Zuora, NetSuite, Salesforce, and Zendesk. The role serves as a secondary owner for key billing and revenue processes, supporting system configuration, billing validation, process controls, and continuous improvement initiatives to ensure scalable and compliant financial operations. Key Responsibilities - Serve as a secondary owner for key billing and revenue processes, supporting end-to-end subscription, customer, and implementation billing across Zuora, Salesforce CPQ, NetSuite, Zendesk, payment gateways, and other integrated finance and support systems. - Execute monthly billing runs, invoicing, credits, refunds, EFT payment matching, cash application, and reconciliations between Zuora, NetSuite, and banking platforms to ensure accurate and timely billing outcomes. - Assist with month-end close activities, ensuring deadlines are met for deferred revenue schedules, billing reconciliations, revenue reporting, journal entries, trade debtor reconciliations, and financial reporting within NetSuite. - Manage subscription lifecycle activities, including amendments, renewals, conversions, pricing updates, and customer account maintenance through Salesforce CPQ and Zuora. - Investigate and resolve billing discrepancies, payment issues, revenue variances, customer enquiries and escalations while collaborating with Sales, Customer Success, Business Systems, and Customer Support. - Maintain data integrity across integrated systems and support system enhancements, UAT testing, automation initiatives, and continuous improvement projects. - Coordinate implementation and project-based invoicing in accordance with customer contracts, project milestones, and revenue recognition requirements. - Monitor outstanding receivables, support collections activities, and assist with audit and compliance requirements. - Document billing procedures, workflows, and process controls to support standardisation and scalability. - Provide timely and accurate reporting, analysis, and operational insights to support business decision-making. - Contribute to a high-performing finance support function through proactive communication, collaboration, and process improvement initiatives. Qualifications - Degree qualified in Accounting, Finance, or related discipline. - 3–5 years’ experience in billing, revenue accounting, or finance operations roles. - Experience working with subscription billing platforms such as Zuora preferred. - Working knowledge of NetSuite, Salesforce, and Zendesk highly desirable. - Understanding of revenue recognition principles and billing controls. - Strong reconciliation, analytical, and problem-solving skills. - High attention to detail with the ability to manage large data sets accurately. - Strong communication and stakeholder management skills. - Experience supporting audits, process controls, or system testing activities preferred. - Intermediate to advanced Excel/Google Sheets skills. Benefits - Flexibility in work hours and location, with a focus on managing energy rather than time. - Access to online learning platforms and a budget for professional development. - A collaborative, no-silos environment, encouraging learning and growth across teams. - A dynamic social culture with team lunches, social events, and opportunities for creative input. - Health insurance. - Leave Benefits. - 13th Month.

Role Description The RCM Specialist II is an individual contributor role on the RCM team, responsible for AR follow-up, posting payments, processing refunds and credits, and auditing accounts accurately. This role supports the full revenue cycle, helping ensure timely resolution of outstanding balances, clean financial records, and a smooth experience for both practices and patients. An ideal candidate has a strong understanding of AR processes, account research, and payer guidelines. They are detail-oriented, analytical, and confident in navigating account-level discrepancies and improving key revenue cycle metrics. Qualifications - Prior experience in Dental Office workflows, Revenue Cycle functions including Scheduling, Registration, Insurance verification, fee schedules, claim submission, charging/coding requirements, insurance AR follow up, and payment posting process. - Knowledgeable of reimbursement/compliance process and procedures with all payors. - Experience with practice management software systems, insurance portals, clearing houses, insurance guidelines, banking reconciliation software. - Proficient in intermediate PC skills (MS Office—strong Excel skills). - Strong computer literacy, excellent math and problem-solving skills. - Data entry and 10-key by touch. - Strong interpersonal and organizational skills. - Ability to work within a team setting and as an individual contributor. - Excellent oral and written communication skills. - Responsible for quality work, meeting deadlines, and adherence to Compliance and Revenue cycle standard operating procedures. - Organized work habits, accuracy, and proven attention to detail with strong analytical skills. - Certified Professional Coder (CPC) or Certified Revenue Cycle Professional (CRCP) credentials preferred. Requirements - Perform all assigned RCM activities in accordance with best practices and internal SOPs. - Perform AR follow-up to resolve unpaid or underpaid claims, denials, and aged balances through appropriate action (i.e. appeals, corrections, resubmissions, etc.). - Audit accounts to verify accurate claim submission, payment application, adjustments, and resolution of outstanding balances. - Review and resolve credit balances; process refunds to insurance and patients in compliance with regulations and internal policies. - Post all payments – insurance and patient – accurately and in a timely manner, including zero-dollar payments and remittance reconciliations (manual and electronic). - Apply adjustments and write-offs appropriately based on payer contracts and internal guidelines. - Work AR aging reports regularly to reduce days in AR and the percentage of AR over 90 days. - Maintain clear and thorough documentation of account activities, payer interactions, and refund processing steps. - Collaborate with internal teams (billing, front office) to ensure clean claims and quick resolution of issues. - Maintain compliance with HIPAA, payer guidelines, and internal policies. - Participate in team meetings to discuss performance metrics, workflow updates, and process improvements. - Support RCM management in understanding and self-identifying contributing factors to site-specific RCM KPIs, highlighting areas of concern and areas for improvement. - Monitor and report on the net collection rate, analyzing performance against targets. - Track and evaluate average days in AR to ensure appropriate advanced collection, payment application, efficient and accurate claim filing, and timely back-end billing and claim resolution. - Review and analyze the percentage of AR over 90 days (insurance v. patient) to identify trends or issues requiring attention. - Identify trends in rejections, disputes, payment delays, and denials, and escalate issues for resolution. - Maintain respect and professionalism in all interactions with internal stakeholders, patients, payers, third parties, and others.

• The Billing Specialist supports Vendor Neutral Billing and Accounts Receivable (AR) functions for healthcare traveler assignments across multiple client facilities. • This role is responsible for accurate time entry, invoicing, and billing reconciliation, ensuring compliance with facility-specific billing rules. • The Billing Specialist manages high-volume billing activities, resolves discrepancies, and partners with internal and external stakeholders to maintain accurate financial records and timely invoice processing. • Enter and validate time data from Kronos, agency submissions, and VMS platforms. • Manage time entry and billing workflows across Vendor Management Systems (VMS) such as Medefis and Shiftwise. • Ensure compliance with client-specific billing rules, pay rates, and invoicing requirements. • Generate and submit accurate invoices within defined billing cycles and approval timelines. • Review traveler assignments and input data to support accurate billing and invoicing. • Investigate and resolve billing discrepancies, time entry issues, and invoice disputes. • Partner with internal teams to support AR processes, including invoice corrections and payment follow-up. • Assist with financial system uploads (e.g., Great Plains) to ensure accurate billing records.

Role Description RAYUS Radiology is looking for a Billing Coordinator to join our team. As a Billing Coordinator, under moderate supervision, you will obtain, analyze and review all patient information, diagnoses and procedures for billing and collection of radiology services to ensure maximum accurate and timely reimbursement. This is a 100% remote, full-time position working Monday - Friday 8:00 AM - 4:30 PM. Essential Duties and Responsibilities: - (75%) Billing and coding administration - Reviews information packets received from field offices for accuracy of ICD-10 and CPT coding, patient demographics, pricing and financial class. - Handles all phone calls and written correspondence from patients’ insurance carriers, payers, attorneys’ offices and field offices in an appropriate manner. - Files insurance claims promptly, either by hard copy or electronically. - Records all activity on patient accounts in billing system database. - Performs follow-up with payers to ensure accurate and timely payment. - Routinely reviews all applicable payer contracts to be familiar with fee schedules and terms. - Requests adjustments to patient accounts in accordance with established company policy. - Conducts collection follow-up on all aged accounts monthly and notifies supervisor of all accounts not worked in a timely manner. - Turns uncollected accounts over to collection agency in accordance with established company policy. - (20%) Staff Support - Assists supervisor in process improvement projects and other projects as assigned. - Assists in the training of new coding associates and provides mentoring to existing staff members. - (5%) Completes other tasks and projects as assigned. Qualifications - High School diploma or equivalent. - 3 years’ experience in a medical collection department. - Knowledge of Workers Compensation, HMO’s, PPO’s, MA and other third-party payors. - Strong verbal and written communication skills. - 1 year Microsoft Office Suite experience. Requirements - 1-2 years prior business office experience (preferred). - RHIA, RHIT, CCS, and CCS-P certification status (preferred). - Completion of a coding certificate program with AHIMA approval status (preferred). Benefits - Medical, dental and vision insurance. - 401k with company match. - Life and disability insurance. - Tuition reimbursement. - Adoption assistance. - Pet insurance. - PTO and holiday pay. - Many more benefits (based on eligibility).