• Delivering advanced technical service, maintenance, troubleshooting, and customer support for laboratory instrumentation and integrated systems • Performing installations, preventative maintenance, calibrations, validations, training, and repairs while diagnosing complex hardware, software, and application issues • Maintaining accurate service documentation and ensuring compliance with company quality and safety standards • Collaborating with cross-functional teams to resolve escalations and improve service delivery • Building strong customer relationships and serving as the primary field-based customer advocate • Maximizing instrument uptime, operational efficiency, and overall customer satisfaction through proactive communication and responsiveness

• The Process Safety Engineer is responsible for developing, facilitating, implementing, and sustaining process safety programs that support safe, reliable, and compliant manufacturing operations. • This role provides technical leadership and expertise in process hazard analysis, risk management, engineering standards, and capital project execution while supporting the organization's Process Safety Roadmap. • Lead and facilitate process hazard analyses (PHAs), risk assessments, and hazard reviews for capital projects and targeted manufacturing processes. • Identify process safety risks and recommend mitigation measures to reduce operational and project-related hazards. • Support the implementation and closure of action items resulting from hazard evaluations and risk assessments. • Develop, maintain, and continuously improve process safety standards, procedures, and best practices that align with corporate process safety objectives and the Engineering Process Safety Roadmap. • Collaborate with engineering, operations, and EHS teams to integrate process safety principles into business processes. • Provide process safety technical expertise to capital project teams throughout project design, development, and execution phases. • Review engineering designs and project documentation to ensure compliance with process safety requirements and standards. • Partner with Environmental, Health, and Safety (EHS) teams to plan and conduct process safety audits and assessments.

• Serve as a trusted engineering advisor to member cooperatives by clarifying objectives, understanding operational constraints, and translating needs into practical engineering approaches and phased roadmaps • Lead discovery conversations with engineering, operations, and leadership stakeholders to define problems, constraints, decision criteria, and success measures; document findings in clear, action-oriented summaries • Communicate complex technical concepts in decision-ready language for both technical and non-technical audiences, including executive-level briefings and board-ready materials • Execute and/or review distribution planning and power system studies, including protection and coordination, arc-flash, fault duty, voltage management and optimization, and power quality assessments, with clear mitigation recommendations • Develop study scopes, assumptions, and methodologies that reflect cooperative realities and align recommendations with implementable next steps • Provide distributed generation and interconnection planning support, including screening, system impact evaluations, and mitigation options for generators, batteries, and behind-the-meter resources. • Support the development and improvement of member DG processes by creating repeatable engineering screens, standard work, data requirements, timelines, and templates • Lead reliability and system modernization planning, including feeder improvement concepts, device strategies (reclosers, sectionalizers, DA devices), and integration considerations for SCADA and field automation • Partner with member teams to translate reliability goals (e.g., SAIDI/SAIFI) into prioritized, fundable portfolios of projects and operational improvements • Contribute to wildfire risk mitigation planning by aligning engineering approaches to risk reduction outcomes, coordinating with internal advisory resources and external partners as needed • Provide owner’s engineer support on select projects, including design and study reviews, validation of assumptions, procurement/specification input, and implementation oversight • Own end-to-end delivery of assigned projects, including scoping, scheduling, internal coordination, quality assurance, and timely completion of deliverables • Produce high-quality, defensible technical deliverables such as models, memoranda, reports, and diagrams suitable for reuse and audit • Support development and refinement of engineering service offerings through standard scopes, estimating tools, reusable templates, and “starter packages” that improve consistency, utilization, and speed to launch • Identify opportunities to extend or deepen member engagements and coordinate with advisory teams to support continuity from assessment through planning, engineering, and implementation • Other duties as assigned

• Modify or create resources in cloud environments (AWS and Azure); • Modify or create new resources in Databricks; • Modify or create new application resources in Kubernetes; • Propose and implement architectural improvements; • Implement controls related to LGPD (Brazil's General Data Protection Law) in the data lake; • Implement dashboards and metadata analyses in Databricks for control and compliance; • Conduct audits together with the governance team to align the data lake with the company's security policies; • Monitor and analyze costs to identify bottlenecks and cost-reduction opportunities; • Collaborate with data analytics and AI teams to optimize jobs and resource usage; • Work together with other platform engineers to assist in skills development; • Serve as a technical point of reference for platform-related questions for data, business, and product stakeholders.