Account Representative, Medically Integrated Dispensing Solutions
Location
United States
Posted
11 days ago
Salary
$68.5K - $88K / year
Seniority
Mid Level
Job Description
Account Representative, Medically Integrated Dispensing Solutions
Cardinal Health
Role Description The Account Representative, MID Solutions ensures a timely, efficient launch of new IODs/pharmacies and provides daily ongoing support to an assigned group of accounts. Location: This position is remote and can be based anywhere within the United States. Candidates must be able to work within EST business hours. Travel 10-15% (typically up to once every 6 weeks). Responsibilities - Daily Functions - Schedule initial call with practice to review initial IOD (in-office dispensary) documentation - Initiate & complete credentialing process for in-office dispensaries/pharmacies - Install software and network printers for practices - Ensure all required paperwork has been completed including but not limited to declarations, e-prescribing, and cardfinder forms - Training calls with practices after practices have identified patients - Track practice throughout entire implementation process, keeping them motivated and engaged - Weekly & Monthly Functions - Follow up with training on pending IODs - Verify MSM is communicating with site servers - Follow up with newly launched and low performing IODs to ensure enhanced performance - Setup custom reports per customer request - Monitor PSAO communications for credentialing and follow up with members on outstanding documentation - Ongoing support and training for members - As Needed Functions - Assist with follow up on insurance applications - Review EOBs - Follow up with pending IODs for their initial documentation to complete NCPDP and payer apps Qualifications - Ideally targeting individuals with a background in pharmacy (retail pharmacy or Pharmacy Tech experience a strong preference) - Experience working within a Physician Office Dispensary or Medically Integrated Dispensary (ideally within Rheum, Oncology, GI, Urology), a plus but not required - Competent in Microsoft Office applications and video conferencing - Excellent organizational skills and attention to detail - Flexible and self-disciplined scheduling - Strong interpersonal skills related to teamwork, collaboration, and customer service Requirements - Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks - Works on projects of moderate scope and complexity - Identifies possible solutions to a variety of technical problems and takes action to resolve - Applies judgment within defined parameters - Receives general guidance and may receive more detailed instruction on new projects - Work reviewed for sound reasoning and accuracy Benefits - Medical, dental and vision coverage - Paid time off plan - Health savings account (HSA) - 401k savings plan - Access to wages before pay day with myFlexPay - Flexible spending accounts (FSAs) - Short- and long-term disability coverage - Work-Life resources - Paid parental leave - Healthy lifestyle programs
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