QAD, Inc. logo
QAD, Inc.

QAD is building a world-class SaaS company, providing enterprise software solutions globally. We are a virtual-first company, enabling our team to work primarily from home, while fostering a collaborative culture focused on growth, innovation, and well-being. We value diversity and strive for an inclusive environment where everyone feels empowered to contribute to our success.

Operational Excellence Manager

ManagerManagerFull TimeRemoteLeadTeam 1,001-5,000

Location

EMEA

Posted

2 days ago

Salary

£70K - £85K / year

Seniority

Lead

No structured requirement data.

Job Description

Operational Excellence Manager

QAD, Inc.

Role Description We are seeking a high-energy, ambitious Operational Excellence (OpEx) Coach / Manager to drive end-to-end frontline transformations across our EMEA customer base. This is not a desk job or a standard 40-hour work week. You will spend 90% of your time on the factory floor, coaching everyone from frontline operators to plant leadership on how to win using the Redzone platform. You will simultaneously manage 5 to 6 customer accounts across their 90-day engagement cycles, spending intense, targeted 4-week physical onsite deployments with each. Note: Out of the three open vacancies, one specific position prefers full professional fluency in Mandarin alongside English to support our expanding APAC manufacturing footprint. Key Responsibilities - Drive Behavior Change: Coach, mentor, and influence frontline operators, supervisors, and plant managers to adopt Lean behaviors and maximize the Redzone platform. - Execute Onsite Deployments: Lead intensive, hands-on onsite implementations, managing multiple customer accounts through high-stakes, fast-paced transformation cycles. - Deliver Measurable ROI: Partner with plant leadership to challenge the status quo, tackle difficult site cultures, and unlock immediate productivity and efficiency gains. - Facilitate Kaizen & Lean Rituals: Run shop-floor continuous improvement events, coaching teams on Lean, Six Sigma, TPM, and Operational Excellence frameworks. Qualifications - Proven Factory Leadership: Substantial hands-on experience as a Plant Manager, Production Manager, Continuous Improvement/Lean Leader, or Manufacturing Consultant. You must have run a shop floor, not just contributed to it. - Industry Domain Expertise: Deep roots in manufacturing sectors; experience in Food & Beverage or CPG is highly preferred, though Automotive experience is valued. - Demonstrated Agility & Growth: A proven track record of career progression and adaptive flexibility, ideally shown through successful transitions across different manufacturing environments every 2–3 years. - Uncompromising Travel Flexibility: Willingness and hunger to sustain ~90% travel (away from home Monday morning through Friday night, minimum 42 weeks a year). - Language Skills: Full professional fluency in English is required for all roles. Fluency in Mandarin is desired for the specialized APAC support vacancy. - Expert Communicator: Exceptional presence with the confidence to challenge senior executives and inspire frontline operators alike. Requirements - Location: Remote (EMEA Field-Based) - Travel: ~90% (Minimum 42 weeks/year, Monday–Friday field travel) - Compensation: £70,000 – £85,000 base salary + quarterly bonuses + car allowance Benefits - Equal Opportunity Employer: We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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