• Providing technical implementation, configuration, and troubleshooting assistance with the deployment of Falcon's AI-powered detection and response capabilities • Assist customers in optimizing AI-driven threat detection models and automated response workflows • Configure and tune machine learning algorithms to reduce false positives while maintaining high detection efficacy • Develop and implement AI-driven automation playbooks for security operations • Troubleshoot AI-related customer issues across small to large enterprises • Develop scripting and application solutions using Falcon APIs to enhance AI capabilities • Work closely with customers to interpret AI-generated alerts and findings • Leverage CrowdStrike's AI capabilities to enhance vulnerability prioritization and asset management • Assist customers with integrating Falcon's AI capabilities into their existing security tools and workflows • Support Incident Response teams with AI-powered threat hunting and forensic analysis • Develop and lead AI skills workshops for the Platform Professional Services team • Work collaboratively with the Platform Professional Services team to develop customer-facing AI collateral

Role Description We are building an AI-powered automation function across three companies from the ground up. As our first AI Automation Lead, you will define the stack, set the standards, and build the foundation that everything else will be built on. You will work closely with our VP of AI to translate strategy into working agents and integrations — and eventually help scale those systems to our customers. Qualifications - 2–4 years in automation, agentic development, AI integration, or a similar technical role - Experience with developing RAG pipelines and implementing vector databases - Hands-on experience with at least one no-code automation platform - Python proficiency — agentic development, scripting, API calls, data handling, debugging - Strong communicator who can explain technical decisions clearly - Self-directed and outcome-focused — you finish what you start Requirements - Design and develop AI agents across both pro-code and no-code platforms (Claude, Glean, Kore AI) - Define and document repeatable automation patterns that work across all three companies - Integrate AI platforms (Claude, Agentforce etc) with existing business tools via MCPs and APIs - Write Python scripts to handle complex integrations, data transformations, and edge cases - Lead technical decision-making around tooling, platforms, and architecture - Work directly with the VP of AI to review agent performance and guide workflow design Benefits - Build AI agents and workflows from scratch — real ownership, not a ticket queue - Work directly with senior leadership who are close to the work and fast decision-makers - Grow into a team lead as the function scales across three companies and into customer products - Based in Guadalajara with fully remote flexibility and autonomy - Compensation: $45,000 - $55,000 USD, based on experience

Role Description MGT is seeking a Principal, Management Consulting to serve as a senior client-facing advisor, thought leader, and strategic partner within our consulting practice. Principals are deeply involved in all aspects of the consulting process, from shaping client strategy and defining desired outcomes to guiding project teams through execution and delivery. In this role, you will work directly with clients, Partners, other Principals, and consulting teams to solve complex organizational, operational, and strategic challenges. You will help clients identify their greatest problems and opportunities, define what success looks like, and develop practical, innovative solutions that drive measurable impact. - Engage directly with clients to understand their most pressing challenges, opportunities, goals, and desired outcomes. - Define the outcomes that will constitute success and provide consultative services that help clients achieve those outcomes. - Work directly with Partners and other Principals to craft innovative strategies that shape the future direction of client organizations. - Serve as a trusted thought partner, advisor, and facilitator to senior client stakeholders. - Provide thought leadership to teams of Engagement Managers, Associates, and Business Analysts throughout the consulting lifecycle. - Lead and support project execution across engagements such as: - Organizational transformation - Strategic development and implementation - Private equity due diligence - Market research and assessments - Operational improvement - Growth strategy - Change management - Translate complex client needs into clear strategies, actionable recommendations, and measurable deliverables. - Build and maintain strong client relationships that support long-term partnership and continued business growth. - Manage diverse and impactful internal initiatives that support firm priorities, practice development, and operational excellence. - Play an active role in mentoring, coaching, and inspiring ambitious consultants across the firm. - Support business development efforts through client relationship management, solution design, proposal development, and market insight. - Contribute to a collaborative, high-performing consulting culture focused on client impact, analytical rigor, and execution excellence. Qualifications - Strong executive presence with the ability to build trust and credibility with senior leaders and key stakeholders. - Excellent analytical, problem-solving, facilitation, and communication skills. - Ability to translate complex client challenges into clear strategies, actionable recommendations, and measurable deliverables. - Strong client relationship management skills with the ability to serve as a trusted advisor, thought partner, and facilitator. - Ability to balance strategic thinking with practical execution across multiple client engagements. - Proven ability to guide, mentor, and develop consulting teams, including Engagement Managers, Associates, and Business Analysts. - Strong business judgment and comfort working in a fast-paced, growth-oriented consulting environment. - Ability to manage multiple workstreams, priorities, stakeholders, and internal initiatives. - Experience supporting business development, proposal development, client expansion, or solution design. - Commitment to building a collaborative, high-performing consulting culture focused on client impact and execution excellence. Requirements - Bachelor’s degree from an accredited college or university required. - Advanced degree in business, public policy, education, organizational leadership, or a related field preferred. - Ability to travel depending on client needs and engagement requirements. - Significant experience in management consulting, strategy consulting, organizational transformation, or a related advisory role. - Demonstrated experience leading complex client engagements from problem definition through execution. - Experience developing strategies, frameworks, recommendations, and implementation plans for clients. - Experience leading or supporting engagements related to organizational transformation, strategic development and implementation, market research and assessments, private equity due diligence, operational improvement, growth strategy, or change management. Benefits - Flexible paid time off. - 5% 401K matching program. - Equity opportunities. - Incentive and bonus programs. - Up to 16 weeks of paid parental leave. - Flexible spending accounts. - Full-health benefits with base employee coverage fully funded, comprising: - Medical, dental, and vision coverage. - Life insurance. - Short and long-term disability coverage. - Income protection benefits.

• Support the mapping and documentation of business operations, human resources, and people operations workflows. • Gather requirements from stakeholders and translate input into clear process notes, workflow steps, user stories, or implementation briefs. • Assist with building, testing, and refining AI supported and automation enabled processes using approved tools and platforms. • Support the setup, testing, and improvement of workflows in tools such as Zapier, Make.com, or similar automation platforms. • Assist with basic technical tasks related to embedding workflows into existing systems, forms, websites, databases, or operational platforms. • Apply basic cybersecurity best practice when supporting systems, integrations, access permissions, data handling, and workflow documentation. • Support prompt design, workflow logic, process documentation, and quality checks for AI and automation outputs. • Assist with the preparation and delivery of training materials, guides, demonstrations, and practical learning sessions on AI and automation related topics. • Coordinate tasks, timelines, feedback, and updates across multiple stakeholders and subject matter experts. • Maintain clear documentation of workflows, testing outcomes, training notes, change requests, technical notes, access considerations, and implementation decisions.