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AI and Automation Systems Intern
Location
South Africa
Posted
4 days ago
Salary
0
Seniority
Entry Level
Job Description
AI and Automation Systems Intern
peopleworth
• Support the mapping and documentation of business operations, human resources, and people operations workflows. • Gather requirements from stakeholders and translate input into clear process notes, workflow steps, user stories, or implementation briefs. • Assist with building, testing, and refining AI supported and automation enabled processes using approved tools and platforms. • Support the setup, testing, and improvement of workflows in tools such as Zapier, Make.com, or similar automation platforms. • Assist with basic technical tasks related to embedding workflows into existing systems, forms, websites, databases, or operational platforms. • Apply basic cybersecurity best practice when supporting systems, integrations, access permissions, data handling, and workflow documentation. • Support prompt design, workflow logic, process documentation, and quality checks for AI and automation outputs. • Assist with the preparation and delivery of training materials, guides, demonstrations, and practical learning sessions on AI and automation related topics. • Coordinate tasks, timelines, feedback, and updates across multiple stakeholders and subject matter experts. • Maintain clear documentation of workflows, testing outcomes, training notes, change requests, technical notes, access considerations, and implementation decisions.
Job Requirements
- Current or recent studies in artificial intelligence, automation, data analytics, business information systems, computer science, operations management, human resources, industrial psychology, cybersecurity, or a related field.
- Completion of relevant short courses, certifications, projects, or self directed learning in AI tools, prompt engineering, automation, no code tools, cybersecurity fundamentals, data workflows, or process improvement.
- Practical familiarity with Claude, ChatGPT, and Gemini, including the ability to use these tools for research, drafting, workflow support, prompt testing, and productivity tasks.
- Basic exposure to software development, website building, APIs, forms, databases, or system integrations.
- Practical exposure to Zapier, Make.com, or a similar workflow automation platform.
- Foundational understanding of cybersecurity best practice, including secure access, password hygiene, data privacy, permissions, safe use of integrations, and responsible handling of sensitive information.
- Strong ability to gather information, ask clear questions, structure requirements, and document process steps accurately.
- Good project coordination skills, including task tracking, follow up, prioritisation, and clear written communication.
- Confidence supporting training activities, including preparing simple guides, explaining technical concepts clearly, and helping users adopt new tools.
- Analytical mindset with a responsible approach to confidentiality, data handling, system access, and the use of AI in workplace processes.
Benefits
- Collaborative, people centred performance culture.
- Opportunities to grow in a fast paced environment.
- Practical exposure to AI, automation, operations, systems, cybersecurity awareness, training support, and people related process improvement.
- Supportive learning environment with exposure to experienced operational and subject matter specialists.
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