• Serve as the primary point of contact for assigned client accounts, fostering positive relationships and addressing any client inquiries or concerns in a timely and professional manner • Collaborate with clients and internal teams to develop comprehensive strategies that align with client goals and objectives • Manage the day-to-day operations of client projects, including overseeing timelines, budgets, and resource allocation • Conduct regular meetings and presentations with clients to review project progress, discuss upcoming initiatives, and identify new opportunities for collaboration • Mentor and coach junior team members, providing guidance and support to foster their professional development and growth within the organization

• Own the development and execution of a territory and account strategy focused on hunting, penetrating, and winning 1-3 named hyperscale liquid cooling customers or prospects in the region. • Understand client needs and our competitive positioning, challenges, and goals to offer tailored solutions for their cooling requirements to enable growth in sales. • Act as the primary commercial lead for target accounts, driving outbound engagement, uncovering opportunities early, qualifying demand, and advancing prospects through the sales cycle to close. • Consistently build, progress, and close a high-quality pipeline that meets or exceeds CoolIT's program pipeline, bookings, and forecast targets. • Lead review and negotiation of customer contracts and manage inputs from stakeholders to drive execution of contracts. • Develop and execute account penetration plans that create double-digit revenue growth through new program wins, competitive displacement, and expansion into adjacent opportunities. • Demonstrate technical expertise in data center operations and cooling solutions. • Collaborate internally with Operations to ensure successful project execution from initial discussions to delivery and implementation. • Maintain a sharp point of view on industry trends, competitor moves, whitespace opportunities, and customer buying triggers to inform pursuit strategy. • Provide market insights and voice of customer feedback to guide product development and innovation. • Continuously monitor performance metrics and quality standards, driving continuous improvement initiatives as needed. • Ensure compliance with company policies and procedures. • Potential for international travel up to 40% in territory and up to 25% internationally.

• Develop and close growth opportunities within our existing customer base. • Build relationships with customers in your territory, identify opportunities for upsell or account expansion, and demonstrate value of additional PerformYard capabilities to drive revenue growth and retention. • Be a member of our sales team, reporting into our Sr. Director of Sales and directly impact our growing revenue targets and retention goals. • Generate qualified meetings for yourself and partner with Customer Success and Marketing on warm leads. • Demonstrate the value of additional PerformYard products on a variety of customer meetings. • Collaborate with Product, Customer Success, and Sales to learn about and be able to demonstrate product releases, enhancements and updates to customers. • Effectively manage an active sales pipeline of growth opportunities across your territory. • Maintain an accurate sales forecast on a weekly/monthly/annual basis and manage your personal sales pipeline. • Leverage CRM tools and sales automation to constantly make yourself more efficient.

• This role will carry explicit revenue targets. • Serves as a strategic leader responsible for driving revenue growth, deepening senior‑level client relationships, and shaping the vision and execution of complex, data‑driven healthcare solutions. • Blends high‑impact account management with consultative solutioning—leveraging expertise across analytics, cloud technologies, digital transformation, and emerging innovations to address client pain points and uncover new opportunities. • Acts with cross-functional teams, aligns business objectives with technical capabilities, ensuring seamless delivery, robust financial oversight, and the development of forward‑looking, value‑centered solutions. • Success in this position requires a strong healthcare technology background, exceptional stakeholder management, advanced problem‑solving acumen, and the ability to translate analytics and digital capabilities into meaningful, scalable outcomes for strategic clients.