• Partner with regional executives to map out workforce plans that support regional expansion. • Provide change management support during organizational shifts and market entries. • Act as a direct communication bridge between Global HQ HR and local regional entities. • Deliver data-driven people insights to regional leadership to improve operational efficiency. • Design localized talent acquisition strategies for executive and high-impact sales leadership roles. • Manage regional succession planning to ensure strong leadership pipelines for emerging markets. • Conduct annual regional talent reviews and design targeted upskilling programs. • Facilitate competitive cross-border onboarding experiences tailored to regional nuances. • Implement standardized corporate appraisal systems adapted to local market conditions. • Coach regional country managers on performance enablement and constructive feedback loop styles. • Drive a high-performance culture aligned with Tiens Group’s values and direct-selling business model. • Oversee employee engagement initiatives to reduce cross-border turnover rates. • Monitor localized labor law developments across all assigned countries to mitigate legal risk. • Resolve complex employee relations, grievances, and local compliance conflicts. • Advise on standard compensation adjustments and localization of corporate benefit schemes.

• Partner with regional executives to map out workforce plans that support regional expansion. • Provide change management support during organizational shifts and market entries. • Act as a direct communication bridge between Global HQ HR and local regional entities. • Deliver data-driven people insights to regional leadership to improve operational efficiency. • Design localized talent acquisition strategies for executive and high-impact sales leadership roles. • Manage regional succession planning to ensure strong leadership pipelines for emerging markets. • Conduct annual regional talent reviews and design targeted upskilling programs. • Implement standardized corporate appraisal systems adapted to local market conditions. • Coach regional country managers on performance enablement and constructive feedback loop styles. • Drive a high-performance culture aligned with Tiens Group’s values and direct-selling business model. • Oversee employee engagement initiatives to reduce cross-border turnover rates. • Monitor localized labor law developments across all assigned countries to mitigate legal risk. • Resolve complex employee relations, grievances, and local compliance conflicts. • Advise on standard compensation adjustments and localization of corporate benefit schemes.

• Set and execute the global HR Shared Services strategy and multi‑year roadmap • Lead a globally distributed Shared Services organization across Tier 1-3 teams • Partner with Global Process Owners to operationalize end‑to‑end hire‑to‑retire processes • Drive continuous improvement through Ai, automation, and process improvement • Implement rigorous daily management across the team to manage demand • Act as a visible change leader • Build and develop a future‑ready Shared Services team

• Manage and resolve end-to-end employee exits across multiple international jurisdictions, prioritizing a superior offboarding experience for Remote's clients and their employees. • Provide sound guidance and manage clients' requests on various HR matters, including but not limited to termination, resignation and transfer procedures, employment contracts, and redundancy processes, ensuring legal compliance and best practices. • Lead and facilitate meetings with clients and external employees, including but not limited to workforce reduction consultation meetings, administrative hearings, negotiations in separations and settlements, providing guidance on terminations, and delivering termination outcomes. • Influence and negotiate positive outcomes in complex terminations, balancing multiple stakeholders with competing interests. • Liaise with and coordinate various internal and external stakeholders to ensure compliance in offboarding activities and audits, including but not limited to payroll, legal counsel, government bodies, and trade unions. • Draft, tailor and administer all termination and supplementary documents with accuracy and attention to detail, ensuring employee records are maintained with strict adherence to privacy and confidentiality regulations. • Process offboarding on Remote's internal HRIS platform, collaborating with various internal stakeholders, such as Customer Success, Legal, Payroll, Benefits, Time and Attendance, amongst other verticals, to ensure all aspects of the employee exit are administered correctly and promptly. • Be the subject-matter expert and respond to internal and external queries on all offboarding matters in conjunction with Lifecycle's internal stakeholders. • Navigate clients through Remote's Employee Relations resources and guides, helping them understand applicable policies and processes. • Conduct preliminary assessment of workplace concerns, identifying key facts and applicable local regulations. • Coordinate with internal and external stakeholders to ensure appropriate handling of employee relations matters. • Support clients in understanding progressive disciplinary approaches and documentation requirements. • Monitor ongoing employee relations cases, ensuring timely follow-up and coordination with relevant stakeholders. • Actively identify opportunities for and contribute to process improvements, automation, product development and overall customer and employee experience through the offboarding and employee relations processes.