• Set and execute the global HR Shared Services strategy and multi‑year roadmap • Lead a globally distributed Shared Services organization across Tier 1-3 teams • Partner with Global Process Owners to operationalize end‑to‑end hire‑to‑retire processes • Drive continuous improvement through Ai, automation, and process improvement • Implement rigorous daily management across the team to manage demand • Act as a visible change leader • Build and develop a future‑ready Shared Services team

• Manage and resolve end-to-end employee exits across multiple international jurisdictions, prioritizing a superior offboarding experience for Remote's clients and their employees. • Provide sound guidance and manage clients' requests on various HR matters, including but not limited to termination, resignation and transfer procedures, employment contracts, and redundancy processes, ensuring legal compliance and best practices. • Lead and facilitate meetings with clients and external employees, including but not limited to workforce reduction consultation meetings, administrative hearings, negotiations in separations and settlements, providing guidance on terminations, and delivering termination outcomes. • Influence and negotiate positive outcomes in complex terminations, balancing multiple stakeholders with competing interests. • Liaise with and coordinate various internal and external stakeholders to ensure compliance in offboarding activities and audits, including but not limited to payroll, legal counsel, government bodies, and trade unions. • Draft, tailor and administer all termination and supplementary documents with accuracy and attention to detail, ensuring employee records are maintained with strict adherence to privacy and confidentiality regulations. • Process offboarding on Remote's internal HRIS platform, collaborating with various internal stakeholders, such as Customer Success, Legal, Payroll, Benefits, Time and Attendance, amongst other verticals, to ensure all aspects of the employee exit are administered correctly and promptly. • Be the subject-matter expert and respond to internal and external queries on all offboarding matters in conjunction with Lifecycle's internal stakeholders. • Navigate clients through Remote's Employee Relations resources and guides, helping them understand applicable policies and processes. • Conduct preliminary assessment of workplace concerns, identifying key facts and applicable local regulations. • Coordinate with internal and external stakeholders to ensure appropriate handling of employee relations matters. • Support clients in understanding progressive disciplinary approaches and documentation requirements. • Monitor ongoing employee relations cases, ensuring timely follow-up and coordination with relevant stakeholders. • Actively identify opportunities for and contribute to process improvements, automation, product development and overall customer and employee experience through the offboarding and employee relations processes.

• Manage and resolve end-to-end employee exits across multiple international jurisdictions, prioritizing a superior offboarding experience for Remote's clients and their employees. • Provide sound guidance and manage clients' requests on various HR matters, including but not limited to termination, resignation and transfer procedures, employment contracts, and redundancy processes, ensuring legal compliance and best practices. • Lead and facilitate meetings with clients and external employees, including but not limited to workforce reduction consultation meetings, administrative hearings, negotiations in separations and settlements, providing guidance on terminations, and delivering termination outcomes. • Influence and negotiate positive outcomes in complex terminations, balancing multiple stakeholders with competing interests. • Liaise with and coordinate various internal and external stakeholders to ensure compliance in offboarding activities and audits, including but not limited to payroll, legal counsel, government bodies, and trade unions. • Draft, tailor and administer all termination and supplementary documents with accuracy and attention to detail, ensuring employee records are maintained with strict adherence to privacy and confidentiality regulations. • Process offboarding on Remote's internal HRIS platform, collaborating with various internal stakeholders, such as Customer Success, Legal, Payroll, Benefits, Time and Attendance, amongst other verticals, to ensure all aspects of the employee exit are administered correctly and promptly. • Be the subject-matter expert and respond to internal and external queries on all offboarding matters in conjunction with Lifecycle's internal stakeholders. • Navigate clients through Remote's Employee Relations resources and guides, helping them understand applicable policies and processes. • Conduct preliminary assessment of workplace concerns, identifying key facts and applicable local regulations. • Coordinate with internal and external stakeholders to ensure appropriate handling of employee relations matters. • Support clients in understanding progressive disciplinary approaches and documentation requirements. • Monitor ongoing employee relations cases, ensuring timely follow-up and coordination with relevant stakeholders. • Actively identify opportunities for and contribute to process improvements, automation, product development and overall customer and employee experience through the offboarding and employee relations processes.

• Serve as a strategic HR partner to directors and regional teams supporting conservation programs • Align HR initiatives with the organization’s mission, values, and long-term conservation goals • Support leaders in building engaged, high-performing teams across diverse environments, including field operations • Provide guidance on employee relations matters with sensitivity to cultural and regional differences • Manage HR operations across the Americas, including onboarding, offboarding, and HR systems • Ensure compliance with employment laws and regulations in the U.S., Latin America, Canada, and other regional jurisdictions