Obama Foundation

• Design, implement, and manage Leaders Asia-Pacific programming • Collaborate with Global Leadership Programs and Strategic Learning team members • Implement the application and selection process for the Leaders Asia-Pacific program • Build and maintain partnerships with organizations and institutions

• Provide the essential project management and operational backbone for the Obama Foundation’s next comprehensive fundraising campaign. • Responsible for the day-to-day coordination of campaign activities, ensuring alignment of frontline fundraising efforts with long-term goals. • Serve as a central hub for campaign data, collateral development, and volunteer coordination.

• Design and execute a comprehensive internal communications strategy • Develop and manage a centralized intake process for all-staff communication requests • Partner closely with the Office of the CEO and Executive Leadership Team

Role Description As a member of the Legal team, the Research & Due Diligence Associate conducts investigative research and vetting assignments to identify and contextualize risk across the Foundation. This role is responsible for producing high-quality research on individuals, organizations, vendors, speakers, and donors to support informed decision-making and ensure alignment with organizational priorities. In this role, you will report directly to the Due Diligence and Research Director. Core Responsibilities - Investigative Research: Conduct vetting on partners connected to Foundation programming by analyzing public records, media coverage, nonprofit filings, and online presence to identify reputational, operational, or legal risks. - Analytical Synthesis: Evaluate the credibility, relevance, and severity of findings using established methodologies. Synthesize research into clear vetting memoranda that distinguish between routine background information and material risk. - Project Execution: Independently manage assignments from intake through completion, ensuring timely delivery and accurate records within the Foundation’s vetting database. - Team Collaboration: Coordinate with the Research Director on timelines and provide guidance to Analysts, including reviewing work for accuracy and adherence to research standards. - Process Improvement: Identify opportunities to enhance research workflows, vetting standards, and internal documentation practices while flagging gaps in vetting records. - Compliance & Discretion: Handle sensitive and confidential information with a high degree of discretion, maintaining awareness of nonprofit governance and anti-corruption frameworks. Qualifications - 2-3 years in investigative research, due diligence, journalism, compliance, legal research or related fields. - Proficiency with investigative databases (e.g., LexisNexis), project management tools (e.g., Asana), and CRM platforms (e.g., Salesforce). - Demonstrated ability to conduct independent research and synthesize findings into clear written analysis. - Strong organizational skills and the ability to manage multiple assignments and deadlines in a fast-paced environment. - Sound analytical judgment and extreme discretion when handling sensitive information. Requirements - The salary range for this role is between $59,755 and $74,670. - This is a remote role based in the Chicago area. Equal Opportunity Employer The Foundation is committed to creating a diverse work environment and is proud to be an equal opportunity employer. The Foundation does not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply. If you are a qualified candidate with a disability, please e-mail us at careers@obama.org if you require a reasonable accommodation to complete this application.

• Manage calendar for the Vice President and Executive Director, International Director, and U.S. Sr. Manager, Girls Opportunity Alliance and provide support with travel, expense reimbursement, materials review, and other related tasks. • Support the implementation of virtual and in-person programming for Girls Opportunity Alliance and Foundation-wide events. • Assist with logistics, including scheduling, travel, food & beverage, technology set-up and support, liaising with internal and external stakeholders, preparing materials, and post-event logistics. • Work collaboratively to implement day-to-day operations for the Girls Opportunity Alliance team. • This includes but is not limited to: scheduling, meeting preparation, Slack community management, file management, data management, budget management, compiling news clips, creating foundation-wide communications about GOA, and other similar activities. • Identify opportunities to create operational efficiencies and implement solutions. • As needed, support with direct program work including but not limited to: supporting the operations of the GOA Fund, support programming events such as virtual events, background research, and other duties as assigned.

At The Obama Foundation, our mission is to inspire, empower, and connect people to change their world. We seek to build an active democratic culture where people are equipped and motivated to make change in the communities where they live, work, and play. Right here on the South Side of Chicago, we’re building a home for this vision, a global center for change with a range of opportunities - coordinated programming, community outreach events, educational moments, and more - that invite visitors from down the block or across the globe to turn hope into action. Achieving our ambitious goals starts with an exceptional team built on our Hope to Action Values - Courage, Empathy, Integrity, Accountability, Community, Inclusivity, Pragmatism, Resilience, Imagination, and Hope. A Framework that anyone, anywhere, can use to build trust, activate participation, and expand opportunity in their community. Purpose of the Role As a key member of the Direct Response Team, the Donor Services Associate supports the operations of a large-scale membership and mass fundraising program, with a strong focus on donor experience and stewardship. This role helps ensure timely, accurate, and donor-centered support across multiple direct response channels, including direct mail, digital fundraising, face-to-face engagement, monthly giving, and mid-level giving. The Donor Services Associate plays a critical role in managing donor inquiries, supporting gift processing and acknowledgment workflows, resolving donor issues, and coordinating with internal and external teams to ensure consistent, high-quality donor communications. In partnership with fundraising, data, and operations teams, this position supports a data-informed approach to improving donor satisfaction, retention, and long-term revenue growth. The ideal candidate is highly organized, detail-oriented, and skilled in project management and cross-functional communication, with a strong commitment to delivering an excellent donor experience while supporting ambitious fundraising goals. Core Job Responsibilities - Direct Response Program Support: Support the administrative needs of a multi-channel direct response program (mail, digital/email & ads, SMS, telemarketing, canvassing, mid-level, and integrated media). - Cross-Functional Coordination: Partner with Direct Response Managers to facilitate communication and alignment across Development teams and Foundation departments, ensuring smooth planning and execution. - Donor Experience & Public Engagement: Manage donor-facing communications, including inbox and call center coordination, written responses to public inquiries, and donor talking points, delivering a consistent, high-quality donor experience. - Membership & Sustainer Program Operations: Oversee fulfillment of member benefits and support ongoing development of the membership and sustainer program; collaborate with Donor Relations and Visitor Services to ensure seamless on-site and off-site member experiences. - Data & Reporting: Provide team support for gift processing and reporting needs across systems and partners; and coordinate with Finance on fraud monitoring. - Donor Operations & Training Support: Support donor tours and engagement activities, and partner with Visitor Engagement to develop best practices, training materials, FAQs, and donor visit tracking/onsite giving processes. Key Deliverables / Outcomes - Deliver a consistent, high-quality donor experience at scale by overseeing donor inbox and call center workflows, ensuring response time, accuracy, and tone meet established service-level benchmarks. - Ensure on-time fulfillment of membership benefits by managing fulfillment workflows and partner coordination, maintaining high fulfillment accuracy rates, and minimizing member service escalations. - Support membership growth and retention efforts by maintaining campaign calendars, aligning messaging across channels, and partnering with fundraising and communications teams to support conversion and renewal performance. - Improve donor service operations through training and process optimization by developing FAQs, talking points, and best practices with Visitor Engagement and Donor Relations, supporting measurable improvements in donor satisfaction and staff efficiency. Required Qualifications - Demonstrated experience building trusted relationships across teams and organizational levels, effectively influencing partners to meet shared goals in a fast-paced, service-oriented environment. - Proven experience producing clear, donor-facing written communications and internal documentation, with the ability to adapt tone and messaging for diverse audiences and service contexts. - Experience managing multiple concurrent projects with competing deadlines, maintaining clear documentation, and coordinating stakeholders to ensure timely, accurate delivery of donor and membership services. - Demonstrated ability to deliver high-quality customer service at scale, anticipating donor and member needs, resolving issues efficiently, and maintaining service-level standards. - Experience identifying process gaps, recommending improvements, and exercising sound judgment to resolve donor, data, or fulfillment issues with minimal escalation. The salary range for this role is between $59,755 and $74,670. This is a remote role based in Chicago. Don’t check off every box in the requirements listed above? Please apply anyway! If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings! Equal Opportunity Employer The Foundation is committed to creating a diverse work environment and is proud to be an equal opportunity employer. The Foundation does not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply. If you are a qualified candidate with a disability, please e-mail us at careers@obama.org if you require a reasonable accommodation to complete this application.

At The Obama Foundation, our mission is to inspire, empower, and connect people to change their world. We seek to build an active democratic culture where people are equipped and motivated to make change in the communities where they live, work, and play. Right here on the South Side of Chicago, we’re building a home for this vision, a global center for change with a range of opportunities - coordinated programming, community outreach events, educational moments, and more - that invite visitors from down the block or across the globe to turn hope into action. Achieving our ambitious goals starts with an exceptional team built on our Hope to Action Values - Courage, Empathy, Integrity, Accountability, Community, Inclusivity, Pragmatism, Resilience, Imagination, and Hope. A Framework that anyone, anywhere, can use to build trust, activate participation, and expand opportunity in their community. Purpose of the Role As a key member of the Direct Response Team, the Senior Associate, Direct Response supports the centralized functions and the ambitious growth goals of the Obama Foundation’s direct response fundraising program. You will support the team’s use of a data-driven approach to significantly grow the foundation's long-term net revenue through multiple direct-response techniques and programs, including direct mail, digital fundraising, face-to-face fundraising, mid-level giving, and workplace giving. The Senior Associate plays a core role within the Direct Response program, coordinating with vendors and internal stakeholders on campaign timelines, approval, and execution, managing state compliance and data records, and ensuring a timely and exceptional donor experience. This individual will be comfortable with project management, internal and external relationship management, possess strong organizational skills, and be able to communicate effectively across departments to achieve program goals. Core Job Responsibilities - Support and facilitate project management in coordination with direct response vendors and internal and principal stakeholders for ambitious direct response program goals, including the monthly execution of feedback and approvals for design, copy, and data for the following programs: - Mail - Digital (email and ads program) - Telemarketing - Mid-level stewardship - SMS - Canvassing Face-to-Face - Other tests as planned - Create and maintain accurate records of direct response campaigns, marketing efforts, donor preferences and solicit codes in the database and across integrated platforms. - In collaboration with the Development Operations and data team, manage the submission of data requests and ensure timely and accurate processing of direct response gifts through various integrations and partner processes. - In collaboration with Central Development, facilitate communication and knowledge sharing across verticals and sub-teams within Development and other key departments at the Foundation. - Coordinate the development and updating of an annual direct response calendar detailed by channel and audience. - Develop compelling written content that effectively integrates messaging/communications of program areas across direct response platforms ( mail, online, video, mobile, social, TV etc.), coordinating closely with leaders of other teams. - Coordinate and lead direct-response introductory information sessions to support the onboarding of new fundraising colleagues. - Oversee and provide an exceptional donor experience through effective communication and partnerships across internal and external stakeholders. - Partner closely with the Donor Relations team to deliver a holistic, strategic donor experience by providing timely stewardship of gifts from the direct response program. - Ensure integration and coordination of membership data in collaboration with the larger Direct Response and Development Operations team, developing systems for member ID tracking and implementation across all channels and platforms. Required Qualifications - Demonstrated experience in project management, direct response fundraising, annual giving, or non-profit marketing. - Superb written, verbal, and visual communication skills and the ability to communicate effectively with donors, vendors, and teammates. - Exceptional organization and planning skills with a strong attention to detail and the ability to solve problems in a fast-paced environment. - Proven ability to build effective relationships at all levels of the organization and across teams; builds trust quickly. - Proven ability to set and maintain a high level of customer service; anticipate needs, take initiative, be resourceful, and a problem solver. - Demonstrated ability to manage multiple projects and deadlines to achieve ambitious fundraising goals. The salary range for this role is between $79,040 and $98,800. This is a remote role based in Chicago. Don’t check off every box in the requirements listed above? Please apply anyway! If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings! Equal Opportunity Employer The Foundation is committed to creating a diverse work environment and is proud to be an equal opportunity employer. The Foundation does not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply. If you are a qualified candidate with a disability, please e-mail us at careers@obama.org if you require a reasonable accommodation to complete this application.

At The Obama Foundation, our mission is to inspire, empower, and connect people to change their world. We seek to build an active democratic culture where people are equipped and motivated to make change in the communities where they live, work, and play. Right here on the South Side of Chicago, we’re building a home for this vision, a global center for change with a range of opportunities - coordinated programming, community outreach events, educational moments, and more - that invite visitors from down the block or across the globe to turn hope into action. Achieving our ambitious goals starts with an exceptional team built on our Hope to Action Values - Courage, Empathy, Integrity, Accountability, Community, Inclusivity, Pragmatism, Resilience, Imagination, and Hope. A Framework that anyone, anywhere, can use to build trust, activate participation, and expand opportunity in their community. Purpose of the Role This Obama Leadership Network Global Programs Associate is a skilled relationship-builder and highly organized project and operations manager, with knowledge of and a passion for online community management and leadership development programs. They will collaborate with another Obama Leadership Network Global Programs Associate, and report to the Deputy Director for Global Programs, Obama Leadership Network Lead to play an integral role in implementing the Obama Leadership Network program, in service of the Obama Foundation’s mission to inspire, empower, and connect the next generation of leaders. The Obama Leadership Network is a singular leadership community that connects alumni of all Obama Foundation leadership programs to support each other and work together as lifelong values-based leaders. The Network will soon have over 1,800 program alumni leaders in 160+ countries, and grows by hundreds each year. This Associate will have a particular focus on designing and implementing activities to support leaders to connect and collaborate through an online community platform and engaging virtual events programming, while supporting Network relationship-building, communications, and activities in the network more broadly. Core Job Responsibilities Online Community Engagement & Virtual Events - Manage alumni online community engagement for a private social network platform (Hivebrite), including onboarding, troubleshooting, and posting regular content to stimulate regular member engagement. - Manage program strategy and operations for all virtual program events, including session design, scheduling, technology set-up and support, and liaising with external speakers. - Ensure Network members have structured engagement approaches—including tools and incentives—to find and connect with each other and engage with the Obama Foundation team. - Maintain an overall sense of who is in the Network to support ongoing evaluation and sourcing requests for alumni opportunities. In-Person Events & Global Convenings - Play a lead role in the execution of periodic in-person events that convene global Network leaders to foster relationships and collaborative projects. - Manage program operations related to travel, communications, scheduling, technology, and coordination with external speakers and facilitators. - Contribute to event/program design and on-site program facilitation while serving as a liaison to program participants, especially in support of alumni engagement at the new Obama Presidential Center. Stakeholder Communications & Impact Storytelling - Design and implement an overall editorial calendar of regular communications outputs to engage Network members. - Contribute to communications materials for a variety of internal and external stakeholders, including funders, the board, and the Foundation’s Marketing and Communications team. - Support the development and iteration of systems and storytelling content that capture both quantitative data trends and stories of impact. Cross-Team Operations &Project Management - Provide organizational and project management skills to streamline processes and workflows across event logistics, forms management, contracts, and occasional invoicing. - Help maintain the global alumni network database, including annual onboarding of hundreds of graduating network members and tracking member requests. - Provide necessary strategic input and administrative support to execute on DMEL (design, monitoring, evaluation, and learning) activities and analyze online user engagement trends. Key Deliverables / Outcomes - Foster alumni engagement and relationship building through online community management - Support periodic in-person events and alumni visits to the Obama Presidential Center - Shape and implement programming (primarily virtual) that develops leaders - Shape and implement Network communications strategy - Initiate operational efficiencies and process improvements that support Network strategy and goals and coordination with diverse stakeholders - Maintain up-to-date database, impact stories, and program and communications calendar Required Qualifications - 3 years experience leading or supporting social impact or leadership programs, particularly with global members and diverse stakeholders. - Demonstrated experience developing content for stakeholder engagement and leading high-level in-person and online events in collaboration with multiple partners. - Strong verbal and written skills, including the ability to foster trusting relationships with program participants of all backgrounds. - Detail-oriented process-thinker with skills in project management, budget, contract, and relationship management linked to a growing and global network. The salary range for this role is between $59,755 and $74,670. This is a remote role based in Chicago. Don’t check off every box in the requirements listed above? Please apply anyway! If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings! Equal Opportunity Employer The Foundation is committed to creating a diverse work environment and is proud to be an equal opportunity employer. The Foundation does not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply. If you are a qualified candidate with a disability, please e-mail us at careers@obama.org if you require a reasonable accommodation to complete this application.

• Manage complex calendars and scheduling for Vice Presidents of Global Leadership and OPC Programs • Provide comprehensive coordination including travel arrangements, expense reporting, document preparation, and meeting logistics • Support the development and maintenance of trackers, dashboards, and reporting tools • Assist the Senior Manager with budget planning, tracking expenses, and supporting annual budgeting cycles • Support the planning and execution of virtual and in-person programs and events

• Serve as the Foundation’s subject matter expert on the Salesforce Marketing Cloud (SFMC) platform • Build journeys and automations in Salesforce Marketing Cloud to engage and inform audiences • Analyze data in SFMC to ensure personalized and engaging content • Collaborate with Marketing to develop and implement audience segmentation • Collaborate cross-departmentally to develop standard and customized suppressions • Make informed recommendations for audience retention and engagement • Ensure consistency of user experience across digital journeys • Monitor and improve the efficacy of email campaigns • Collaborate with UX designers to improve design fidelity across devices • Track and recommend technical advancements to improve campaign performance • Execute and report on A/B and multivariate testing