Role Description This role focuses on guiding prospective learners through an end-to-end enrolment journey, ensuring they feel supported and well-informed at every stage. You will engage prospective students across multiple channels, provide clear and accurate information about programme offerings, and contribute to growing student numbers through effective consultative sales practices. This is a great opportunity for someone with strong communication and sales experience who is motivated by helping learners progress in their careers. Key Responsibilities - Support prospective students by guiding them through each stage of the application and enrolment process - Engage with leads through phone, email, and video within a structured contact strategy - Use CRM systems to manage, track, and optimise the enrolment pipeline - Deliver a high-quality customer experience with timely, professional, and supportive communication - Collaborate with internal teams to ensure smooth handovers for newly enrolled learners - Clearly communicate the value, structure, and outcomes of available programme options - Contribute to meeting enrolment targets through consistent activity and effective consultative selling - Maintain accurate records and uphold data integrity across CRM platforms - Participate in training and upskilling sessions to enhance product knowledge and sales effectiveness - Encourage student referrals to support overall enrolment growth Qualifications - Demonstrated sales experience in high-value consumer services or similar environments with a minimum of three years in a dedicated sales role - Proven ability to meet and exceed sales targets and KPIs - Strong communication skills across phone, video, and written channels - Experience working with CRM systems and maintaining accurate data records - Ability to manage multiple leads and tasks in a fast-paced, target-driven environment - Customer-focused approach with a commitment to delivering a high-quality experience - Resilience, persistence, and strong problem-solving abilities - Ability to work remotely with a high degree of ownership and accountability Benefits - Collaborative, people-centred performance culture - Opportunities to grow in a fast-paced environment - Access to ongoing development and role-specific training Our Recruitment Process - Application Submission: Complete the online form and answer brief application questions. - Initial Screening: Your application is reviewed for role alignment; successful candidates move to the longlist. - Video Interview Stage: You’ll be invited to record short responses to 3–4 role-specific questions. - Live Interviews: Shortlisted candidates join first-round interviews (and, where applicable, second or third rounds depending on the role). - Final Shortlist and Verification: Reference and background checks are completed. - Offer and Contracting: Successful candidates receive formal offers and contract documents. - Pre-boarding and Onboarding: Once accepted, you’ll complete a pre-boarding process before officially joining your employing organisation within the Employer Group.

• As a National Account Executive, you must combine a hunter’s drive to gain new accounts and attract market share with strong and dynamic relationship-building talents. • You will need to be highly organized and detail oriented, with exceptional presentation, communication, and interpersonal skills. • Manage all aspects of both assigned accounts and new opportunities by maintaining both sales activity and relevant customer information using CRM application. • Review account activities and performance with existing customers to identify any positive/negative challenges to the account. • Identify any operational issues that might or have arisen and resolve them with the appropriate internal teams. • Develop and implement new and existing sales strategies to grow/ expand opportunities within current customer base. • Develop a sales approach with Director/AVP designed to identify beyond a prospect’s known needs and target areas of higher risks/ challenges. • Provide effective and differentiated sales presentation to prospective customers. • Work with Core Commercial Sales teams and Field Sales Engineers to complete site surveys for local National Enterprise Account clients/prospects. • Work with local reps to gain key information and develop rapport with local customer contacts. • Responsible for all areas of the customer relationship as the single point of contact for all customer needs. • Work with the appropriate internal team members to resolve any problems (invoices, service, access, monitoring, etc.). • Evaluate, Lead and complete RFI and RFP requests, utilizing cross-functional resources within the organization as needed. • Perform other duties as assigned.

• Be the overarching relation with assigned broker firm while continuously growing broker headcount by effectively presenting our value proposition. • Develop an intimate knowledge of the broker firm and broker book of business to leverage BenefitMall capabilities to maximize revenue growth. • Recruit and train new agents to BenefitMall by promoting BenefitMall’s unique experience through deep, trusted relationships powered by the industry’s best technology solutions. • Work with agents/brokers to develop revenue growth strategies focused on increased sales activity, increased products per customer, and expanded understanding of BenefitMall’s specialized services. • Work effectively in a team sales environment and coordinate all sales and retention activity as needed to assure the fastest, easiest, and most trusted benefits selling experience. • Lead POD to service agents/brokers’ business and encourage them to grow their clients’ business by educating and training agents on carrier administrative procedures, product availability, and the value each brings to the customer. • Hosting strategy calls with POD to discuss priority issues, quote volumes, renewal activities and schedules as necessary. • Utilizing internal systems (Salesforce, Zoom, etc.) for activity tracking and metrics. • Effectively market to agents/brokers and encourage them to place their clients’ business with us by coordinating necessary in-field sales and retention activity to close sales, renew cases and add products to in-force customers. • Providing “just in time” sales expertise to maximize results. • Developing strategies with targeted agencies to drive technology adoption to assure the elimination of manual processes and adherence to safe, secure electronic transfer of data.

• Manage accounts from submission through binding, including coordinating all required documentation and communications • Partner with brokers and underwriters to solicit, quote, and maintain new and renewal business • Negotiate coverage terms with carriers, including pricing, deductibles, enhancements, and exclusions • Select appropriate carriers and manage the marketing process for assigned accounts • Prepare and deliver quotes, coverage comparisons, and recommendations to support placement decisions • Process new business, renewals, endorsements, and cancellations, ensuring accuracy and compliance with internal and carrier guidelines • Issue binders, invoices, and confirm coverage details, ensuring all documentation is complete and accurate • Maintain ongoing communication with agents, carriers, and internal stakeholders to ensure timely execution of account activities • Support retention and renewal strategies by identifying opportunities to expand coverage and strengthen client relationships • Conduct research and prepare account or market analysis to support client and business development efforts • Stay current on industry trends, market conditions, and carrier capabilities through ongoing education and training