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Solink

Solink helps you find and solve problems that affect your business'​ daily operations and security.

Senior Sales Operations Analyst – 13 month contract

Sales Operations ManagerSales Operations ManagerContractRemoteSeniorTeam 201-500H1B No SponsorCompany SiteLinkedIn

Location

Canada

Posted

29 days ago

Salary

CA$107.3K - CA$146.8K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Senior Sales Operations Analyst – 13 month contract

Solink

• Establish and refine customer lifecycle management processes to ensure seamless hand-offs between Sales, Customer Success, and Renewals. • Identify bottlenecks in current sales and operational workflows, implementing automation and process improvements where necessary. • Leverage data to create more predictable outcomes by identifying opportunities to increase sales productivity and operational efficiency. • Analyze forecasting data to identify risks before they materialize, and make proactive recommendations to Sales Leaders to adjust strategies. • Present data in reports and dashboards that are easy to understand and inform decision-making. • Recommend and implement process improvements to prevent errors and automate work wherever possible. • Ensure the CRM (Salesforce) is set up to deliver smooth hand-offs from the Sales Team. • Build reports and dashboards in clear, actionable formats for AEs and Sales Leadership. • Act as a business partner to your main stakeholders, staying aligned on priorities, current processes, and future initiatives. • Partner with leaders across Sales, Finance, Marketing, and Operations to ensure cross-functional alignment on projects.

Job Requirements

  • 3+ years experience in a high-growth B2B SaaS company.
  • Proven expertise in CRM management (preferably Salesforce) with workflows, automation, reports, dashboards, lists, data hierarchies, and importing data to update existing records.
  • High proficiency in Excel/Google Sheets (e.g., pivot tables, INDEX/MATCH, VLOOKUP, IF statements, filters).
  • Advanced user of Google Apps Script, with hands-on experience building automations that connect Google Workspace tools (Sheets, Docs, Gmail, Calendar, etc.).
  • Proficient with AI tools (e.g., ChatGPT, Claude, Gemini) and actively use them to accelerate analysis, automate repetitive tasks, and improve output quality.
  • Experience handling process changes with high consideration to change management.

Benefits

  • Monthly reimbursement for fitness, wellness, or mental health programs.

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