• Diseñar, desarrollar e implementar integraciones utilizando MuleSoft Anypoint Platform para conectar múltiples sistemas y aplicaciones dentro del ecosistema de Salesforce • Analizar y optimizar los flujos de integración, garantizando eficiencia, escalabilidad y seguridad • Colaborar con equipos de desarrollo, arquitectos y analistas de negocio para comprender los requisitos de integración • Desarrollar APIs y servicios reutilizables utilizando RAML y APIs RESTful en MuleSoft • Implementar estrategias de gestión, monitoreo y gobernanza de APIs dentro de la plataforma MuleSoft • Desplegar y gestionar integraciones en entornos Cloud y On-Premise utilizando MuleSoft Runtime Manager • Identificar y resolver problemas de integración, asegurando el funcionamiento continuo y eficiente de las soluciones • Documentar las soluciones desarrolladas y brindar soporte técnico a los equipos de desarrollo y operaciones • Seguir las mejores prácticas de MuleSoft, Salesforce y metodologías ágiles para el desarrollo de integraciones

• Lead SBD’s involvement in major North American construction projects, ensuring full engagement from pre-construction planning through project closeout. • Build and maintain direct relationships with end users, contractors, and subcontractors, understanding their needs and advocating SBD’s solutions. • Promote and implement SBD’s value-added products and services, customizing solutions to maximize project efficiency, safety, and profitability. • Oversee SBD’s contributions at all construction phases, coordinating with internal teams to ensure timely product delivery and problem resolution. • Develop and execute comprehensive engagement plans for each assigned project, aligning SBD resources to project milestones and customer requirements. • Identify new opportunities for SBD to add value, streamline procedures, and enhance customer satisfaction throughout the project lifecycle. • Monitor project progress, manage budgets, and provide regular updates to leadership on SBD’s impact and project metrics.

Role Description The Sales & Service Representative is responsible for managing existing accounts and developing new accounts for additional sales opportunities, new product opportunities, and to actively seek out new business and new market for Kop-Coat, Inc. This role is the primary point of contact between Kop-Coat and its customers. - Establish relationships with all levels of customers, including maintenance, labor, supervisors, management, and leadership. - Meet with mill management on a regular basis to review product performance, testing, and results, and make any appropriate suggestions that will improve the customer experience or add value to the relationship for the customer or Kop-Coat. - Accurately perform all testing in accordance with prescribed procedures. - Ensure all safety, testing, dilution charts, and testing instructions are kept accurate and up-to-date at each customer location. - Manage customer product inventories and facilitate processing of new orders to ensure customers have an appropriate amount of inventory for their daily operations. - Complete all required paperwork for each service visit, documenting the condition of the chemical room, chemical and equipment inventory, hazards identified, and potential areas for improvement for the customer and Kop-Coat. - Troubleshoot and diagnose customer problems, suggest and implement appropriate solutions for customers with available resources. Qualifications - 3+ years of related experience in a sales and service role within an industrial setting, preferably within the wood treatment industry. - Physical requirements include the ability to lift up to 50 pounds on a regular basis, able to perform work while standing for extended periods of time, and the ability to drive long distances on a daily basis. - Proficient with computer applications including Microsoft applications and Customer Resource Management (CRM) software. - Willingness to travel up to 50% of the time on a weekly basis.

• Actively build sales pipeline of potential customers primarily with Hospitality, Linen Supplier, and Industrial Laundry verticals. • Developing new opportunities in current accounts. • Collaborate with HID leadership, regional sales, product management, and marketing to suggest and implement opportunities for growth. • Accurately forecast sales pipeline and close business against defined quota (personal overall including regional teams). • Represent the company at trade shows and events and to partners including the preparation and execution of speaking sessions as needed. • Provide competitive analytics for current and future requirements to the regional sales managers and other interested parties. • Review continually the sales results at all levels of the reseller channels you are responsible for, put in place action programs to make good any shortfall against forecasts, for these accounts. • Provide training and business case support to regional sales teams and HID business development. • Manage leads, opportunities, and forecasts within Salesforce on a regular basis. • Perform any other duties as deemed necessary by the sales management.