Role Description As the Director of Commercial Operations, you will serve as a senior strategic leader at Prescott's Med, reporting directly to the Senior Vice President (SVP) of Sales. This position is responsible for designing, building, and managing the infrastructure that powers commercial performance across the organization. The Director serves as a senior cross-functional partner to Sales, Marketing, Finance, and Operations to drive go-to-market strategy execution, revenue optimization, and commercial scalability. You will be accountable for the organization's revenue operations architecture, including: - Commercial analytics - Pricing strategy - Contracting governance - Deal desk oversight - CRM ecosystem management You will operate at a strategic level, influencing commercial policy, market positioning, and long-range planning in addition to overseeing the commercial systems that enable sales effectiveness. Additionally, you will drive enterprise-wide commercial intelligence, owning the development of sophisticated forecasting models, market analysis, and executive business reporting that inform executive decisions. The role focuses on building scalable commercial infrastructure, cross-functional alignment, and data-driven decision-making frameworks that elevate the performance of the entire commercial organization. This role will be located in Monument, CO or can be remote. Qualifications - Bachelor's degree in Business Administration, Marketing, Sales, or related field required - Minimum of 5-8 years of progressive experience in Commercial Operations, Revenue operations, Business Strategy or related field, with demonstrated leadership at a senior manager or director level - Proven experience leading enterprise-scale commercial initiatives including pricing strategy, deal desk governance, territory planning, and commercial systems architecture - Demonstrated success in leading and developing cross-functional teams in a matrixed, high-growth organization - Proven experience managing sales operations, forecasting, and strategic planning - Strong analytical abilities, including experience in data analysis, performance metrics, and working with CRM/ERP systems or platforms (preferably Salesforce), business intelligence tools (such as Tableau or Power BI), and commercial infrastructure - Advanced analytical and financial modeling skills with the ability to distill complex, multi-variable data into executive-level insights and board-ready presentations - Deep expertise in healthcare contracting, pricing governance, and compliance frameworks (e.g., Sunshine Act, GPO/IDN structures) - Exceptional executive presence and communication skills, with the ability to influence and align stakeholders at all levels including C-suite and Board of Directors - Ability to manage multiple projects and priorities in a fast-paced environment - Strategic thinker with strong problem-solving skills and attention to detail - Ability to travel domestically as needed - Must be able to successfully pass a background check and drug test prior to starting position Requirements - Preferred: MBA or relevant advanced degree strongly preferred - Significant experience in the medical device, healthcare technology, or life sciences industry, with a deep understanding of GPO/IDN contracting, regulatory commercialization, and healthcare market dynamics strongly preferred - Familiarity with healthcare regulatory and compliance requirements is a plus Benefits - Paid time off - Healthcare insurance (medical, dental, and vision coverage) - Accident insurance, critical illness, and hospital indemnity insurance - Short term (employee paid) and long-term disability (employer paid) - 401K plan with company matching - Continuous learning and development - offering opportunities for training, workshops, and certifications - Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive Salary $125,000 to $145,000 annually plus bonus

Role Description The Director of Sales Operations for Government Guaranteed Lending (GGL) is a critical leadership role responsible for ensuring seamless execution across the full lending lifecycle—from pre‑application through closing and servicing. This role serves as the operational backbone of the sales process, guaranteeing that all required customer information, documentation, and eligibility criteria are properly captured upfront, while also acting as the primary liaison between the customer and internal loan operations teams post‑sale. The Director will drive operational discipline, improve process efficiency, and enhance customer experience by ensuring clear communication, compliance with government program requirements, and smooth handoffs between Sales, Underwriting, Closing, and Servicing. Qualifications - 8-12+ years of experience in lending sales and/or operations, within government guaranteed lending (e.g., SBA 7(a), 504, USDA, or similar programs). - Proven experience supporting or partnering with sales/origination teams in a lending environment. - Strong understanding of loan lifecycle processes, including underwriting, closing, and servicing. - Strong process design and operational improvement capabilities. - Exceptional stakeholder management and cross-functional leadership skills. - Customer-centric mindset with the ability to manage complex interactions and escalations. - Excellent communication skills (both written and verbal). - Strong analytical and problem-solving abilities. Requirements - Microsoft office software suite (Word, Excel, PowerPoint, etc.). - Excellent verbal and written communication skills. - Understands both the structure of loans and is experienced with directly negotiating the loan terms. - Deep knowledge of documentation and compliance requirements for government-backed loan programs. - Knowledge of Banking procedures and regulations. - Ability to travel as needed. Benefits - Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more. - Company Contributions to your 401k - Regardless of your contribution. - Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more! - Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities.

Role Description The Digital Operations Manager leads end‐to‐end delivery, operational execution, and financial management for CareDx digital products. This role blends operational leadership, technical project management, and financial accountability, ensuring successful implementations, compliant revenue execution, and strong customer adoption. The Digital Operations Manager serves as a Technical Program Manager across implementations and integrations while also owning key operational systems, processes, and cross‐functional coordination. Key Responsibilities - Operational & Delivery Leadership - Manage new site implementations across multiple digital products from contract handoff through go‐live and stabilization. - Own end‐to‐end execution of digital product delivery, ensuring consistency across varying contract structures. - Lead cross‐functional coordination with: - Engineering - Data Science - Field teams - Customer Success and CareDx Pro teams - Drive operational excellence, quality, and scalability across implementations and support. - Technical Program & Project Management - Act as Technical Project / Program Manager for complex digital initiatives, integrations, and platform enhancements. - Develop and maintain project plans, timelines, risks, dependencies, and milestones. - Lead client kickoff meetings, technical alignment sessions, and status reviews. - Serve as primary escalation point for delivery, integration, or platform‐related risks. - Partner closely with Engineering on: - Defect resolution - Enhancements - Release planning and delivery timelines - Ensure solutions align with technical, security, and scalability requirements. - Financial Operations & Governance - Oversee digital revenue operations, including: - Forecasting - Billing - Revenue recognition - Ensure billing and revenue recognition are executed per contract terms and compliant with GAAP/SOX. - Manage Clarizen as the system of record: - Create and maintain projects and milestones. - Align billing and rev‐rec to contract‐specific terms. - Provide reporting and visibility to Finance and leadership. - Partner with Sales to ensure contract and SOW accuracy prior to execution. - Customer Adoption & Success Enablement - Drive customer adoption and long‐term operational success post‐go‐live. - Partner with CareDx engagement roles, including: - Strategic Account Manager (SAM) - Technical Account Manager (TAM) - MSL - Operations - Customer Adoption Specialist (CAS) - Support ongoing value realization through structured touchpoints, adoption reviews, and optimization efforts. - Systems, Compliance & Process Ownership - Maintain and administer Clarizen, including process improvements and data integrity. - Own operational SOC 2 quarterly evidence gathering and coordination. - Define, document, and improve operational workflows and delivery standards. - Ensure accuracy and consistency across operational documentation. - People Leadership - Manage and develop a team of direct reports across implementation and operations. - Provide coaching, performance management, and career development support. - Foster a culture of accountability, collaboration, and continuous improvement. Qualifications - Education: Bachelor’s degree or equivalent practical experience. - Experience: 7+ years of experience in operations management, technical program management, or PMO leadership. - Demonstrated experience supporting: - SaaS and services‐based delivery models. - Client‐facing implementations and platform integrations. - Revenue recognition and billing processes. - Proven ability to partner effectively with Engineering, Finance, Sales, and Customer Success teams. - Strong organizational, communication, and escalation management skills. - Comfort operating in dynamic, contract‐driven, and highly cross‐functional environments. Benefits - Competitive base salary and incentive compensation. - Health and welfare benefits, including a gym reimbursement program. - 401(k) savings plan match. - Employee Stock Purchase Plan. - Pre-tax commuter benefits. - Living Donor Employee Recovery Policy allowing up to 30 days of paid leave annually for organ or bone marrow donation. - And more!

• Implements the enterprise vision and operating plan for a large department • Provides leadership, direction, and accountability for department goals • Manages development of annual budget • Monitors overall operations for functionality and effectiveness