Prescott's, Inc

• Manage a high volume of incoming leads and convert them into sales opportunities • Communicate with potential customers via cold calling, email, and online chat to understand their needs and recommend suitable products • Utilize a consultative selling approach to educate customers on the benefits and features of our products and services • Track and manage leads, pipeline, and sales activities using NetSuite CRM software • Nurture relationships with existing and previous customers to generate repeat business and upsell opportunities • Ensure customer satisfaction through ongoing communication and relationship management; resolve any issues that may arise post-sale • Maintain detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems • Provide periodic territory sales forecasts • Collaborate with the sales team to develop and implement effective sales strategies and achieve sales targets • Provide exceptional customer service and support throughout the sales process • Perform other duties as assigned

Role Description Join the team at Prescott’s, Inc. — where quality meets care. This position will be supporting Prescott's Inc and located either remote or onsite at our Monument, CO location. This position supports Prescott’s inside sales motion with a primary focus on: - Renewal of service contracts and warranties - New business development - Lead generation - Coordinated cross-sell and up-sell opportunities across multiple business units The Inside Sales - Contract Support Specialist will support two defined sales territories and work in close partnership with sales representatives and business unit field technicians to drive growth in a structured, coordinated, and enterprise-aligned manner across: - Surgical Microscopes - Pumps - Monitors - Anesthesia - Washers - Veterinary Equipment In this role, you will be responsible for: - Engaging customers - Managing contract-related sales activity - Selling the enterprise-level capabilities of Prescott’s - Acting as an extension of the field sales organization - Ensuring continuity of coverage, consistent messaging, and disciplined follow-through across assigned territories This role is highly collaborative and requires tight integration with: - Field sales teams - Business unit leaders - Field technicians Success in this position depends on your ability to: - Document outreach, customer interactions, and deal progression in real time - Ensure visibility, accountability, and alignment across the broader commercial organization This is paid hourly, with an annual equivalent of $37,440 to $45,760 USD/year plus commissions. Commissions earnings at plan is targeted at $50k. Qualifications - High school diploma or GED required - Minimum of 1-2+ years of experience in inside sales or a customer service role - Proven track record of meeting or exceeding sales targets - Strong phone presence and ability to engage customers and build rapport - Ability to quickly understand customer needs and recommend appropriate solutions - Understanding of marketing and sales motions - Eligible to work in the United States Requirements - Experience working with NetSuite is a plus - Familiarity with the healthcare or medical device industry is a plus - Prior experience working with field sales reps and cross-functional business units is a plus Benefits - Paid time off - Healthcare insurance (medical, dental, and vision coverage) - Accident insurance, critical illness, and hospital indemnity insurance - Short term (employee paid) and long-term disability (employer paid) - 401K plan with company matching - Continuous learning and development - offering opportunities for training, workshops, and certifications - Fun and inclusive work environment that celebrates diversity and fosters growth

• Serve as the strategic architect of commercial revenue operations, integrating processes across Sales, Marketing, Finance, and Customer Success to optimize the full commercial lifecycle. • Lead commercial planning cycles including comp plans, quota setting methodology, territory design, and commercial coverage modeling. • Identify and evaluate new market opportunities, channel strategies, and go-to-market models in partnership with the SVP of Sales and executive leadership team. • Drive commercial policy development including pricing governance, discount authorization frameworks, and deal approval hierarchies. • Own Prescott's Med's pricing strategy and governance framework, including list price architecture, contract pricing tiers, and GPO/IDN pricing models. • Lead the Deal Desk function, providing senior-level guidance and approval on complex, strategic, or non-standard commercial arrangements. • Establish and maintain competitive pricing benchmarks and margin analysis to support profitable growth decisions. • Partner with Finance to develop ROI models and commercial investment analyses that inform executive go/no-go decisions on strategic deals. • Develop and enforce commercial contracting standards, ensuring consistency, compliance, and speed across all customer-facing agreements. • Architect and oversee Prescott's Med's commercial data and analytics infrastructure, including CRM ecosystem, data warehouse integrations, and business intelligence platforms. • Design and deliver board-level dashboards, executive business reviews (QBRs), and commercial performance reports that synthesize market, revenue, and operational data. • Lead the development of advanced forecasting methodologies, pipeline analytics, and predictive modeling to enable proactive commercial decision-making. • Serve as the organization's principal authority on commercial data integrity, governance, and reporting standards. • Translate complex data sets into actionable strategic insights and executive recommendations for the SVP of Sales and senior leadership team. • Provide strategic ownership and governance of the CRM ecosystem (e.g., Salesforce), ensuring it is architected to support enterprise-scale commercial operations. • Oversee vendor and technology partner relationships for commercial systems, including selection, contract negotiation, and performance management. • Drive standardization and continuous improvement of core commercial processes—including contracting, opportunity management, revenue recognition readiness, and compliance workflows. • Partner with IT and Finance to ensure commercial systems integrations meet regulatory, privacy, and data security requirements relevant to medical device or life sciences environments. • Act as a senior thought partner to the SVP of Sales and executive team on commercial transformation initiatives, organizational design, and capability building. • Lead cross-functional commercial operations projects, including M&A integration support, new product launch readiness, and commercial expansion into new markets or geographies. • Build and mentor a high-performing Commercial Operations team, developing talent pipelines and establishing a culture of analytical rigor and operational excellence. • Champion change management initiatives related to commercial process transformation, system implementation, and organizational alignment. • Represent Commercial Operations in cross-departmental executive forums and serve as a key liaison to the Board of Directors on commercial performance matters.

• Support commercial planning processes including quota setup, territory assignments, and sales coverage analysis. • Assist with compensation plan administration by preparing data, tracking performance, and supporting reporting needs. • Help document and reinforce established commercial policies, workflows, and expectations. • Provide operational support to inside sales and commercial support (CSS) teams by helping clarify processes, handoffs, and reporting requirements. • Prepare pricing, margin, and deal analysis under existing pricing and discount guidelines. • Support deal desk workflows by coordinating deal submissions, preparing analyses, and tracking approvals. • Maintain pricing reference materials, deal templates, and supporting documentation. • Partner with Finance and Sales to support review of non-standard deals requiring approval. • Produce recurring sales, pipeline, and revenue reports for sales leadership. • Build and maintain dashboards within CRM and reporting tools to track pipeline health, bookings, and sales activity. • Support forecasting processes by compiling data, updating forecasts, and analyzing variances. • Translate data into clear summaries and insights for sales leaders and internal stakeholders. • Serve as a day-to-day operational administrator for the CRM system (e.g., Salesforce), focused on reporting, user support, and data hygiene. • Monitor data quality and ensure consistent use of CRM processes by sales teams. • Partner with IT or external vendors to support minor system enhancements and issue resolution. • Assist with documentation of standard opportunity management and reporting processes. • Work closely with Sales, Finance, Marketing, and Operations to meet ongoing commercial reporting and operational needs. • Support commercial operations projects such as reporting enhancements, process updates, and new tool adoption. • Identify opportunities to improve efficiency, data quality, and reporting clarity. • Participate in change management activities by supporting communication and training related to commercial processes.

Role Description We are seeking a motivated and highly skilled Commercial Operations Manager to join our team. Reporting to the Senior Vice President of Sales, you will be responsible for delivering reliable commercial reporting, supporting sales planning and compensation processes, and maintaining operational rigor across sales tools and workflows. You will collaborate closely with the sales, finance, and marketing teams to ensure seamless operational support and execution of commercial initiatives. You will focus on execution, analysis, and operational support across Prescott’s Med’s commercial activities. You will be responsible for preparing sales analytics, maintaining dashboards, supporting forecasting and compensation processes, and ensuring CRM data integrity. The position plays an important role in helping sales leadership understand performance trends, improving visibility into pipeline and revenue metrics, and reinforcing standard commercial processes—without serving as the primary owner of commercial strategy or policy. This position will be located in Monument, CO or can be remote. Key Responsibilities - Commercial Operations Support - Support commercial planning processes including quota setup, territory assignments, and sales coverage analysis. - Assist with compensation plan administration by preparing data, tracking performance, and supporting reporting needs. - Help document and reinforce established commercial policies, workflows, and expectations. - Provide operational support to inside sales and commercial support (CSS) teams by helping clarify processes, handoffs, and reporting requirements. - Prepare pricing, margin, and deal analysis under existing pricing and discount guidelines. - Support deal desk workflows by coordinating deal submissions, preparing analyses, and tracking approvals. - Maintain pricing reference materials, deal templates, and supporting documentation. - Partner with Finance and Sales to support review of non-standard deals requiring approval. - Commercial Analytics & Reporting - Produce recurring sales, pipeline, and revenue reports for sales leadership. - Build and maintain dashboards within CRM and reporting tools to track pipeline health, bookings, and sales activity. - Support forecasting processes by compiling data, updating forecasts, and analyzing variances. - Translate data into clear summaries and insights for sales leaders and internal stakeholders. - CRM & Data Management - Serve as a day-to-day operational administrator for the CRM system (e.g., Salesforce), focused on reporting, user support, and data hygiene. - Monitor data quality and ensure consistent use of CRM processes by sales teams. - Partner with IT or external vendors to support minor system enhancements and issue resolution. - Assist with documentation of standard opportunity management and reporting processes. - Cross-Functional Coordination & Process Improvement - Work closely with Sales, Finance, Marketing, and Operations to meet ongoing commercial reporting and operational needs. - Support commercial operations projects such as reporting enhancements, process updates, and new tool adoption. - Identify opportunities to improve efficiency, data quality, and reporting clarity. - Participate in change management activities by supporting communication and training related to commercial processes. Qualifications - Bachelor’s degree in Business, Finance, Analytics, or related field required. - 2-4 years of experience in Commercial Operations, Sales Operations, Business Analytics or related roles. - Exposure to sales analytics, forecasting, compensation support, and CRM reporting. - In-depth understanding of CRM platforms, with a preference for Salesforce. - Proficient in Microsoft Office Suite, particularly with advanced Excel capabilities. - Experience working cross-functionally with sales, finance, and service teams, in a collaborative environment. - Proven ability to manage and improve operational processes and workflows. - Excellent communication, organizational, and problem-solving skills. - Skilled in organizing and interpreting data to create clear, actionable reports. - Capable of analyzing data and generating reports for senior leadership. - Detail-oriented with a focus on accuracy and compliance. - Leadership experience and ability to work in a fast-paced, dynamic environment. - Strong customer service orientation and ability to manage multiple priorities effectively. - Ability to travel domestically as needed. Requirements - Must be able to successfully pass a background check and a drug test prior to starting position. Preferred - Advanced degree or certifications a plus. - Experience supporting sales teams in a B2B or healthcare-related environment preferred. - Working knowledge of reporting and BI tools (e.g., Tableau, Power BI) a plus. - Experience preferably within the healthcare or medical device industry. Benefits - Paid time off. - Healthcare insurance (medical, dental, and vision coverage). - Accident insurance, critical illness, and hospital indemnity insurance. - Short term (employee paid) and long-term disability (employer paid). - Life insurance (including supplemental, spouse and child). - 401K plan with company matching. - Continuous learning and development - offering opportunities for training, workshops, and certifications. - Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive.

Role Description As the Director of Commercial Operations, you will serve as a senior strategic leader at Prescott's Med, reporting directly to the Senior Vice President (SVP) of Sales. This position is responsible for designing, building, and managing the infrastructure that powers commercial performance across the organization. The Director serves as a senior cross-functional partner to Sales, Marketing, Finance, and Operations to drive go-to-market strategy execution, revenue optimization, and commercial scalability. You will be accountable for the organization's revenue operations architecture, including: - Commercial analytics - Pricing strategy - Contracting governance - Deal desk oversight - CRM ecosystem management You will operate at a strategic level, influencing commercial policy, market positioning, and long-range planning in addition to overseeing the commercial systems that enable sales effectiveness. Additionally, you will drive enterprise-wide commercial intelligence, owning the development of sophisticated forecasting models, market analysis, and executive business reporting that inform executive decisions. The role focuses on building scalable commercial infrastructure, cross-functional alignment, and data-driven decision-making frameworks that elevate the performance of the entire commercial organization. This role will be located in Monument, CO or can be remote. Qualifications - Bachelor's degree in Business Administration, Marketing, Sales, or related field required - Minimum of 5-8 years of progressive experience in Commercial Operations, Revenue operations, Business Strategy or related field, with demonstrated leadership at a senior manager or director level - Proven experience leading enterprise-scale commercial initiatives including pricing strategy, deal desk governance, territory planning, and commercial systems architecture - Demonstrated success in leading and developing cross-functional teams in a matrixed, high-growth organization - Proven experience managing sales operations, forecasting, and strategic planning - Strong analytical abilities, including experience in data analysis, performance metrics, and working with CRM/ERP systems or platforms (preferably Salesforce), business intelligence tools (such as Tableau or Power BI), and commercial infrastructure - Advanced analytical and financial modeling skills with the ability to distill complex, multi-variable data into executive-level insights and board-ready presentations - Deep expertise in healthcare contracting, pricing governance, and compliance frameworks (e.g., Sunshine Act, GPO/IDN structures) - Exceptional executive presence and communication skills, with the ability to influence and align stakeholders at all levels including C-suite and Board of Directors - Ability to manage multiple projects and priorities in a fast-paced environment - Strategic thinker with strong problem-solving skills and attention to detail - Ability to travel domestically as needed - Must be able to successfully pass a background check and drug test prior to starting position Requirements - Preferred: MBA or relevant advanced degree strongly preferred - Significant experience in the medical device, healthcare technology, or life sciences industry, with a deep understanding of GPO/IDN contracting, regulatory commercialization, and healthcare market dynamics strongly preferred - Familiarity with healthcare regulatory and compliance requirements is a plus Benefits - Paid time off - Healthcare insurance (medical, dental, and vision coverage) - Accident insurance, critical illness, and hospital indemnity insurance - Short term (employee paid) and long-term disability (employer paid) - 401K plan with company matching - Continuous learning and development - offering opportunities for training, workshops, and certifications - Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive Salary $125,000 to $145,000 annually plus bonus

• Inspect and evaluate medical equipment to identify service requirements, diagnose operational issues, and determine appropriate repair and maintenance solutions. • Perform scheduled preventive maintenance and safety inspections on surgical microscopes and related equipment in accordance with OEM and company standards. • Respond promptly to multiple weekly service calls, prioritizing urgent repair needs and delivering fast, effective resolutions to keep clinical operations running smoothly. • Work closely with hospitals, clinics, and surgical teams to ensure their equipment operates safely and reliably. • Build and maintain trusted relationships with healthcare professionals through excellent service, professionalism, and responsiveness. • Drive new business and account growth within the assigned territory, identifying opportunities for service contracts, refurbishments, and equipment sales. • Travel to customer sites to perform hands-on service work, attend service meetings, and identify opportunities for ongoing maintenance or refurbishment support. • Ensure all service activities comply with company policies, procedures, and regulatory requirements. • Represent Prescott’s at industry conferences and trade shows by showcasing our service capabilities, engaging with new clients, and strengthening brand awareness.

• Inspect and evaluate medical equipment to identify service requirements, diagnose operational issues, and determine appropriate repair and maintenance solutions. • Perform scheduled preventive maintenance and safety inspections on surgical microscopes and related equipment in accordance with OEM and company standards. • Respond promptly to multiple weekly service calls, prioritizing urgent repair needs and delivering fast, effective resolutions to keep clinical operations running smoothly. • Work closely with hospitals, clinics, and surgical teams to ensure their equipment operates safely and reliably. • Build and maintain trusted relationships with healthcare professionals through excellent service, professionalism, and responsiveness. • Drive new business and account growth within the assigned territory, identifying opportunities for service contracts, refurbishments, and equipment sales. • Travel to customer sites to perform hands-on service work, attend service meetings, and identify opportunities for ongoing maintenance or refurbishment support. • Ensure all service activities comply with company policies, procedures, and regulatory requirements. • Represent Prescott’s at industry conferences and trade shows by showcasing our service capabilities, engaging with new clients, and strengthening brand awareness.

Role Description We are seeking a motivated and highly skilled Commercial Operations Manager to join our team. Reporting to the Senior Vice President of Sales, you will be responsible for delivering reliable commercial reporting, supporting sales planning and compensation processes, and maintaining operational rigor across sales tools and workflows. You will collaborate closely with the sales, finance, and marketing teams to ensure seamless operational support and execution of commercial initiatives. You will focus on execution, analysis, and operational support across Prescott’s Med’s commercial activities. You will be responsible for preparing sales analytics, maintaining dashboards, supporting forecasting and compensation processes, and ensuring CRM data integrity. The position plays an important role in helping sales leadership understand performance trends, improving visibility into pipeline and revenue metrics, and reinforcing standard commercial processes—without serving as the primary owner of commercial strategy or policy. This position will be located in Monument, CO or can be remote. Key Responsibilities - Commercial Operations Support - Support commercial planning processes including quota setup, territory assignments, and sales coverage analysis. - Assist with compensation plan administration by preparing data, tracking performance, and supporting reporting needs. - Help document and reinforce established commercial policies, workflows, and expectations. - Provide operational support to inside sales and commercial support (CSS) teams by helping clarify processes, handoffs, and reporting requirements. - Prepare pricing, margin, and deal analysis under existing pricing and discount guidelines. - Support deal desk workflows by coordinating deal submissions, preparing analyses, and tracking approvals. - Maintain pricing reference materials, deal templates, and supporting documentation. - Partner with Finance and Sales to support review of non-standard deals requiring approval. - Commercial Analytics & Reporting - Produce recurring sales, pipeline, and revenue reports for sales leadership. - Build and maintain dashboards within CRM and reporting tools to track pipeline health, bookings, and sales activity. - Support forecasting processes by compiling data, updating forecasts, and analyzing variances. - Translate data into clear summaries and insights for sales leaders and internal stakeholders. - CRM & Data Management - Serve as a day-to-day operational administrator for the CRM system (e.g., Salesforce), focused on reporting, user support, and data hygiene. - Monitor data quality and ensure consistent use of CRM processes by sales teams. - Partner with IT or external vendors to support minor system enhancements and issue resolution. - Assist with documentation of standard opportunity management and reporting processes. - Cross-Functional Coordination & Process Improvement - Work closely with Sales, Finance, Marketing, and Operations to meet ongoing commercial reporting and operational needs. - Support commercial operations projects such as reporting enhancements, process updates, and new tool adoption. - Identify opportunities to improve efficiency, data quality, and reporting clarity. - Participate in change management activities by supporting communication and training related to commercial processes. Qualifications - Bachelor’s degree in Business, Finance, Analytics, or related field required. - 2-4 years of experience in Commercial Operations, Sales Operations, Business Analytics or related roles. - Exposure to sales analytics, forecasting, compensation support, and CRM reporting. - In-depth understanding of CRM platforms, with a preference for Salesforce. - Proficient in Microsoft Office Suite, particularly with advanced Excel capabilities. - Experience working cross-functionally with sales, finance, and service teams, in a collaborative environment. - Proven ability to manage and improve operational processes and workflows. - Excellent communication, organizational, and problem-solving skills. - Skilled in organizing and interpreting data to create clear, actionable reports. - Capable of analyzing data and generating reports for senior leadership. - Detail-oriented with a focus on accuracy and compliance. - Leadership experience and ability to work in a fast-paced, dynamic environment. - Strong customer service orientation and ability to manage multiple priorities effectively. - Ability to travel domestically as needed. Requirements - Must be able to successfully pass a background check and a drug test prior to starting position. Preferred - Advanced degree or certifications a plus. - Experience supporting sales teams in a B2B or healthcare-related environment preferred. - Working knowledge of reporting and BI tools (e.g., Tableau, Power BI) a plus. - Experience preferably within the healthcare or medical device industry. Benefits - Paid time off. - Healthcare insurance (medical, dental, and vision coverage). - Accident insurance, critical illness, and hospital indemnity insurance. - Short term (employee paid) and long-term disability (employer paid). - Life insurance (including supplemental, spouse and child). - 401K plan with company matching. - Continuous learning and development - offering opportunities for training, workshops, and certifications. - Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive.

• Join the team at Prescott’s, Inc. — where quality meets care. • Support Heartland Medical and Vetland Medical — subsidiaries of Prescott's, Inc. • Engage in conversation, acquire knowledge, and work manually. • Deliver on-site technical assistance, maintenance, and repairs for anesthesia machines. • Cold calling, prospecting, and selling Capital equipment. • Covering Louisville, Lexington and surrounding areas in Kentucky. • Conduct annual preventative maintenance and service requests for anesthesia equipment. • Perform troubleshooting in person or over the phone to minimize downtime. • Establish and maintain relationships with customers. • Generate sales opportunities to grow presence within the territory.