HR Associate, Experience Operations Specialist
Location
United States
Posted
1 day ago
Salary
0
Seniority
Mid Level
Job Description
HR Associate, Experience Operations Specialist
Acuity
• Respond to associate inquiries for HR related matters • Provide support for associate self-service tools • Provide accurate information about policies, processes, and programs • Resolve associate inquiries on a timely basis while delivering exceptional customer service • Responsible for receiving, addressing, researching, troubleshooting, and escalating questions via the Experience Center • Answer a broad range of questions regarding benefits, onboarding, employment, compensation, training, policies and procedures • Resolve associate inquiries or issues by applying standard, administrative procedures and agreed practices
Job Requirements
- Bachelor Degree
- Human Resources experience
- Microsoft office knowledge
- Advanced English skills (preferred)
- Customer service experience (preferred)
Benefits
- Health insurance
- Paid time off
- Flexible work arrangements
- Professional development
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