• Work From Anywhere in LATAM and PH • Gather requirements and business logic from cross-functional stakeholders • Define acceptance criteria and what "done" means for every feature • Drive launches from testing through release • Own post-launch measurement and internal feedback loops • Use AI tools aggressively to accelerate the work

Role Description Acorns is seeking an ambitious, entrepreneurial, and highly organized Product Operations Specialist to work closely with our Head of Product. In this high-impact role, you will drive operational excellence, elevate our cross-functional delivery frameworks, and scale the tools that empower our product organization to build world-class financial wellness solutions. You are a fast learner who thrives in a dynamic environment, balancing strategic foresight with absolute precision in execution. Acorns is a remote-first organization, offering the flexibility to work remotely while providing optional access to office space in Irvine, CA. What you will do at Acorns: - Operations Leadership: Partner directly with the Head of Product to optimize organization efficiency, streamline internal workflows, support team leaders, and project-manage critical product operations initiatives. - Strategic Architecture & Roadmap Planning: Build and evolve the frameworks, tooling, and ways of working used for long-range strategic planning, roadmap prioritization and capacity planning. Own the administration and data integrity of the company’s unified roadmap, mapping product outcomes directly to business and financial metrics. - Delivery Integration & Continuous Improvement: Connect delivery planning across all functional teams (design, engineering, analytics, marketing, legal, support, etc.) to ensure seamless cross-organizational alignment, while continuously tracking execution to identify and eliminate operational bottlenecks and inefficiencies. - Executive Reporting & Routines: Lead core product operating routines, including the end-to-end orchestration, data aggregation, and materials preparation for Monthly Business Reviews (MBRs) and executive reporting. - Vendor & Budget Management: Manage the operational budget for product teams, including third-party service and software contracts. Qualifications - Jira & JPD Mastery: Expert-level, hands-on experience architecture-building within Jira and Jira Product Discovery (JPD), with a proven track record of creating custom views, automations, workflows, and executive-level reports. - AI-Driven Workflows: Demonstrated proficiency using artificial intelligence (AI) tools to design, build, and optimize automated reporting and internal operational productivity tools. - Financial & Operational Literacy: Clear experience managing technology vendor relationships, tracking software budgets, and navigating corporate contract pipelines. - Cross-Functional Partnerships: Exceptional interpersonal skills with a natural ability to collaborate, communicate direction clearly, and bring fun to a highly collaborative, fast-moving environment. - Project Management Expertise: Strong foundational project management skills, with a proven ability to organize complex timelines, manage risk and dependencies, and coordinate communication across teams. Core Attributes - Hunger to deliver game-changing products - Exceptional drive and precision in delivery - A belief that your work is tied to your life's mission - Optimistic about the potential of societal change Benefits - Competitive salary and stock options - A comprehensive benefits package for you and your family - Flexible work location, hours, and paid time off - 401(k) matching - Monthly Acorns account contribution & GoHenry account for your family - Mindfulness and Financial Wellness resources, Headspace and Addition Wealth - Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone’s online training platform) - Roots Leadership Program for Emerging Leaders - Community week onsite gatherings and various virtual events - Talented and motivated team members who care deeply about one another, our mission, and our customers. - The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges. Compensation Information The pay range for this position at commencement of employment is expected to be between $155,000 and $168,000/year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including equity grants, and discretionary cash bonus awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Work Authorization Acorns participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, please visit www.e-verify.gov .

• Design, implement and test software solutions for K-12 schools’ learning environment • Design, implement and test RESTful web services using NodeJS, Google Apps Script, and Postman • Work with various services from Amazon Web Services (AWS) to build, host and maintain application environments • Follow best practices for maintaining source code repositories and branching/merging strategies with Git for multiple code bases and applications • Analyze and resolve technical and application problems • Provide analysis and troubleshooting support for production issues & code deployment activities • Contribute to the user interface design and development • Work collaboratively with other developers/testers and product owners • Setup and Administer systems (SIS, LMS, third party integrations) or existing and new schools joining the Pansophic environment • Work closely with enrollment and development teams to identify complex mapping of data into the learning ecosystem • Coordinate day to day operations of systems including but not limited to the following: • Work closely with school staff, administrators, and operational teams to address system anomalies, accurately diagnose issues, and ensure timely resolution to minimize impacts to the learning experience • Perform routine maintenance and application updates on servers/instances • Coordinate with vendors on maintenance impacts and communicate out to impacted parties via Incident/Maintenance team • Work with various departments/teams on projects, data requests, automation, custom reports • Create and maintain documentation and provide training to corporate as needed • Support systems during school year end activities and annual rollovers

Role Description The Disbursements team owns the systems that ensure every dollar we move arrives at its destination safely and efficiently. As we've scaled, so has the complexity of our payout engine. We are looking for a Product Operations Manager to own the execution layer. This is a high-ownership role for someone energized by operational rigor, data precision, and systematic execution. You'll be the connective tissue between Product, Engineering, and Business Operations, catching issues before they cost us, building processes that scale, and ensuring every new capability we ship lands cleanly. Responsibilities - New Integrations: Own the end-to-end integration, testing, and validation of new payout rails, managing the process from kickoff through launch. Whether scoping features for engineering or communicating with external stakeholders, you do whatever it takes to launch integrations quickly without sacrificing quality. - Rail & Provider Health: Proactively monitor payment rail status, track changes in provider availability and limits, and escalate issues before they reach users. - Disaster Recovery: Lead operational response during outages, coordinating teams, pulling impacted transactions, and driving the network back to steady state. - Post-Launch Monitoring: After each new rail or feature ships, set up monitoring, surface issues to Product, and elevate the quality of our product offerings. - Ongoing Execution: Own intake of short-turnaround cross-functional requests, scope the work, gather partner documentation, and make tickets engineering-ready. - Runbook Documentation: Translate recurring processes into clean SOPs that enable faster incident response and eventual delegation to Operations. Qualifications - 2–4+ years of experience in product ops, analytics, fintech, technology, or related experience - Advanced use of BI tools; strong analytical skills and SQL proficiency are a plus - Energized by process and precision, you break complex problems into repeatable systems - Strong verbal and written communication skills - Comfortable operating at the intersection of product and engineering: you can read a technical design doc, ask the right questions about API contracts and system dependencies, and hold your own in architecture discussions. - Native or professional fluency in Spanish is required, as you will be deep in the weeds of our core user chat experience. High proficiency in English is required for internal collaboration. - Emotional Intelligence & Influence: You can lead without formal authority, building relationships and managing stakeholders across diverse departments and cultures. - Bias for Action: You prefer a "done" project over a "perfect" plan and move with the urgency a hyper-growth startup requires. Requirements - These are the applicable requisites, although equivalent competencies in any of the above will also be considered. Benefits - Competitive salary - Initial stock options grant - Annual performance bonus - Health, dental, and vision plans - Remote work environment, although we have offices in Miami and México City and would love to work in hybrid model if you are up to it. - Continuous learning opportunities - Unlimited PTO - Paid parental leave - Empowering opportunities for growth in a dynamic entrepreneurial environment Equal Opportunity Employer At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.