• Lead day-to-day management of client account. Coordinate between client stakeholders and align internal teams across the agency, ensuring deadlines for project scopes and deliverables are met and any potential barriers are proactively identified and addressed. • Demonstrate on-going accountability by creating and managing project management materials, including status tracking documentation. • Support vendor management related to database development, consumer research, and call center services. • Help identify opportunities to expand scope of work with existing clients as part of business development. • Serve as the primary point of contact for key client stakeholders, and coordinate with the internal team to ensure effective support and successful delivery of client engagements. • Contribute to meetings and update clients on all activities. • Create comprehensive communication plans leveraging owned, earned, shared and paid media. • Elevate and protect our clients reputation by building tactical strategies that effectively position their value in the market. • Build narratives and engagement plans that increase trust, credibility and grow support among key audiences. • Develop strategic, targeted messaging, and materials to execute on approved strategies that enhances client reputation externally and aligns their organization internally. • Contribute to creative concepting and asset development. • Write message platforms, initial drafts of all communications, creative briefs and prepare deliverables for final review with account lead. • Participate in cross-functional teams of strategic communication leaders, managed care leaders, finance teams, revenue cycle teams and analysts to execute integrated strategies. • Provide strategic guidance and ensure seamless execution of initiatives, ensuring they align with the client's objectives. • Learn from more experienced team members to grow your skills. • Stay updated on industry trends, regulatory changes, and developments within the healthcare industry and managed care space. • Translate insights into actionable recommendations for clients to stay ahead of the curve. • Learn how to pivot campaigns based on negotiation progress and help clients scenario plan.

• Own and grow a portfolio of existing customers, identifying opportunities to expand adoption of Versapay’s payments, AR automation, collaboration, and cash application solutions. • Partner closely with Customer Success Managers to develop coordinated account strategies and execute strategic account plans that drive customer outcomes and revenue growth. • Engage finance, accounting, and IT executives to understand their priorities, challenges, and transformation goals—positioning Versapay as a critical partner in increasing efficiency and accelerating cash flow. • Lead the commercial motion within your accounts, including opportunity identification, qualification, value articulation, proposal development, and commercial negotiation. • Serve as the primary point of contact for all sales-related activities, ensuring customers have a seamless experience throughout the expansion cycle. • Track and forecast pipeline activities, providing reliable updates to management and ensuring full visibility across customer stakeholders. • Collaborate cross-functionally with Product, Marketing, Solutions Consulting, and Implementation to bring the right expertise to each opportunity. • Act as a trusted advisor, teaching best practices, uncovering inefficiencies, and recommending tailored solutions that reduce manual work, strengthen controls, and increase the speed and volume of payments.

• Contract negotiations and closing • Aggressively prospect, identify, qualify, and develop a sales pipeline • Quickly build strong and effective relationships with V and C levels • Conduct face to face visits, live product demonstrations and webinars when appropriate • Meet and exceed quarterly goals • Cold calling new and potential staffing accounts • Manage relationship with existing accounts to retain and grow revenue • Prepare sales material, presentations, and demonstrations for key accounts and prospective customers • Up to 50% travel • Have a Hunter mentality • Other duties as assigned

• Own the commercial relationship with a defined portfolio of key accounts • Conduct strategic account reviews and develop account growth plans • Identify and convert upsell and expansion opportunities • Resolve escalated client issues quickly and professionally • Work cross-functionally with product, operations, and finance teams to deliver for clients