• Drive sales growth by proactively pursuing new and/or targeted accounts in the assigned region. • Achieve annual sales plan objectives including volume and MSP profitability targets in the assigned region. Initiate actions and pursue contingency plans, as appropriate, to mitigate any expected sales plan short-falls or gaps. • Establish, develop, maintain, and grow relationships with current and prospective customers in the assigned territory to generate new business for Prime’s sourced products. • Make regular telephone calls and in-person visits to existing and prospective customers. Plan and organize both office and travel time to optimize personal time, effectiveness and costs. • Responsible for accurate company introduction during first visits and prospecting. • Weekly written report - Area Market sentiment, offers-availability, news, requirements, and any other information relevant to our business. • Lead the commercial development within area of responsibility of new products following the growth strategy. • Responsible of Area Forecasting based in sales history. • Performance Polymers monthly forecasting based on project development. • Follow “Claim Management Process” to solve quality and service problems. Make sure AM take ownership and follow up. • Sourcing input by identifying new markets, trends or potential customers. • Work closely with logistics and finance departments to ensure customer expectations are understood and met in the assigned region. • Provide input into developing the annual sales plan and ensure delivery of sales volumes and profitability objectives. • Use tools as provided and work closely with Business Director, Product Manager and Technical Managers to generate sales leads, qualify leads into sales targets, and effectively manage a sales target pipeline that will ensure the company’s sales goals are met and exceeded. • Track and report on competitors’ activities within the assigned region. • Managing his/her territory to maximize inventory turns, minimize freight, finance, storage, demurrage and other logistics costs. • Update job knowledge and skills by participating in technical and business learning opportunities, reading professional publications and maintaining personal networks. • Strict adherence to compliance in accordance with company policies and procedures.

• Develop and secure new sales contracts with hotel groups, independent hotels, resorts, and cruise ship operators through direct engagement and negotiation. • Maintain and strengthen relationships with existing clients and distribution partners, ensuring continued collaboration and business growth. • Achieve and exceed sales turnover and margin targets, aligning with company objectives. • Collaborate closely with designated distributors to ensure contract compliance and seamless implementation of agreements. • Provide training and support to distributor sales teams to enhance their product knowledge and sales effectiveness. • Conduct market research to identify new hotel openings and business opportunities, independently or with distributor network support.

Role Description The Account Manager - Rubber will deliver profitable sales growth and proactively manage, maintain and expand Prime’s rubber and automotive customer base in assigned areas by leading and motivating his/her direct reports to perform. - Drive sales growth by proactively pursuing new and/or targeted accounts in the assigned region. - Achieve annual sales plan objectives including volume and MSP profitability targets in the assigned region. - Initiate actions and pursue contingency plans, as appropriate, to mitigate any expected sales plan short-falls or gaps. - Establish, develop, maintain, and grow relationships with current and prospective customers in the assigned territory to generate new business for Prime’s sourced products. - Make regular telephone calls and in-person visits to existing and prospective customers. - Plan and organize both office and travel time to optimize personal time, effectiveness and costs. - Responsible for accurate company introduction during first visits and prospecting. - Weekly written report - Area Market sentiment, offers-availability, news, requirements, and any other information relevant to our business. - Lead the commercial development within area of responsibility of new products following the growth strategy. - Responsible for Area Forecasting based on sales history. - Performance Polymers monthly forecasting based on project development. - Follow “Claim Management Process” to solve quality and service problems. - Sourcing input by identifying new markets, trends or potential customers. - Work closely with logistics and finance departments to ensure customer expectations are understood and met in the assigned region. - Provide input into developing the annual sales plan and ensure delivery of sales volumes and profitability objectives. - Use tools as provided and work closely with Business Director, Product Manager and Technical Managers to generate sales leads, qualify leads into sales targets, and effectively manage a sales target pipeline that will ensure the company’s sales goals are met and exceeded. - Track and report on competitors’ activities within the assigned region. - Managing his/her territory to maximize inventory turns, minimize freight, finance, storage, demurrage and other logistics costs. - Update job knowledge and skills by participating in technical and business learning opportunities, reading professional publications and maintaining personal networks. - Strict adherence to compliance in accordance with company policies and procedures. Qualifications - Bachelor’s degree, preferably engineering related to rubber. - 10 - 15 years of experience in a similar field. - Fluent in German and English. - Travelling minimum 25% of the time.

• Serve as the key Account Management team member on your book of business, working together with Account Executives and other solution line specialists to grow the customer’s adoption and loyalty across all aspects of the LeafLink platform • Be a trusted LeafLink partner to your book of business and help your customers become successful by demonstrating the opportunities to improve efficiency and bring down costs through LeafLink’s marketplace & financial service solutions • Take accountability for the success of your LeafLink customers, their satisfaction, and the value they get from LeafLink’s marketplace & financial service solutions by taking their perspective and business needs as priority • Constantly strive to expand your clients’ LeafLink usage and adoption through thoughtful outreach, training, customer check-ins, and meetings • Proficient in revenue retention through strategic relationship management and client engagement, while identifying and capitalizing on cross-selling and upselling opportunities to expand service offerings, drive revenue growth, and enhance customer satisfaction • Develop and manage multi-layer relationships with the cannabis industry’s largest sellers and brands, identifying potential new opportunities with partners and ensuring those relationships support key growth, monetization, and product initiatives of the company • Strive to meet your quarterly goals comprising of customer engagement & adoption metrics and your cross-sell and upsell quotas • Leverage data to identify gaps that retail clients may have in running their businesses as efficiently as possible on LeafLink, and act on providing solutions to help them improve • Become a LeafLink platform expert, following all new product releases and identifying high-priority updates to customers • Ensure client satisfaction and long-term loyalty, manage client expectations, and solicit and act on client feedback • Contribute to standardized customer engagement sequences as the key member of the client’s account team • Work closely with our Sales, Marketing, Product, and Support teams to deliver exceptional client experiences and be the true voice of the retail marketplace solution & financial services customer. • Track and follow up on high priority Product tickets to ensure timely resolution • Track all customer updates, status changes, and touchpoints through Salesforce CRM • Maximize usage of all Account Management tools to their full potential to support positive customer relationships • Identify opportunities to improve our current processes, tools, reporting, and documentation • Willingness to travel up to 25% of the time.