• Support Senior Product Manager across strategic operations workstreams. • Translate business priorities into clear technical product requirements, user stories, acceptance criteria, and delivery plans, leading scoping calls and producing crisp written outputs. • Partner closely with Product, Engineering, Data Science, UX, and Client Success to define, prioritize, and deliver high-impact capabilities. • Drive execution across discovery, planning, development, testing, release, and post-launch iteration, taking end-to-end ownership of roadmap development projects from requirements through delivery, release readiness, and post-development documentation and enablement. • Establish and maintain an intake and triage rhythm for enhancement requests and operational work, ensuring consistent capture of context, impact, dependencies, and recommended priority for leadership decisions. • Build and maintain a prioritized view of top platform risks and recurring operational gaps, surfacing risks early and clearly to product leadership to support prioritization decisions. • Manage cross-functional alignment, dependencies, timelines, risks, and status reporting across multiple initiatives. • Analyze data, client feedback, and market signals to inform product decisions and improve feature value. • Oversee product documentation, release notes, internal enablement materials, and stakeholder communications. • Support client and internal team discussions to clarify requirements, validate use cases, and ensure successful adoption. • Use AI tools (ChatGPT, Copilot, Claude, etc.) to accelerate and elevate outcomes, including communication drafting, data analysis, prompt engineering, and documentation.

Role Description We are seeking a visionary and execution-oriented Director of Product Management to accelerate adoption of our passwordless authentication solutions. With passkeys reaching mass-market scale and replacing legacy credentials, this leadership role requires deep expertise in the FIDO Alliance ecosystem. You will define product direction, unify cross-functional teams, and serve as our authority on passkey technology—driving market expansion across banking, fintech, and enterprise segments. Key Responsibilities - Product Strategy & Roadmap: - Define and own the multi-year product vision, strategy, and roadmap for OneSpan's Passkey Solution, aligned to company goals and evolving market opportunities. - Translate knowledge of FIDO2 and passkey standards (WebAuthn, CTAP2) into clear, differentiated product features. - Monitor regulatory environments and AI-driven fraud trends to ensure our solutions anticipate market shifts. - Execution & Go-To-Market: - Orchestrate the full product lifecycle, balancing technical excellence with speed to market. - Partner with Product Marketing and Sales to define pricing and packaging for SaaS and hybrid delivery models. - Define and track key performance indicators (KPIs) such as customer lifetime value (CLV), Net Promoter Score (NPS), and reduction in help desk incidents. - Market Leadership & Advocacy: - Engage with customers, prospects, and industry analysts to build advocacy and validate product direction. - Represent OneSpan at industry events, providing expertise on passwordless authentication and digital identity. Qualifications - 8+ years of product management experience in authentication, identity and access management (IAM), or cybersecurity products. - Demonstrated expertise in passkeys, FIDO2/WebAuthn, and relying party integrations. - Deep understanding of highly regulated markets (financial services, fintech) and associated compliance frameworks. Core Competencies - Ability to orchestrate cross-functional collaboration and influence stakeholders without direct authority. - Strong analytical mindset with a data-driven approach to product decisions and scope trade-offs. - Track record of taking complex enterprise-grade security products from concept to successful market adoption. Preferred Qualifications - Active participation in FIDO Alliance working groups or related standards bodies. - Proven background shipping cloud-delivered security platforms (SaaS). Benefits - Lead the product strategy for a market-leading passkey solution trusted by some of the world's largest banks. - Work at the frontier of FIDO2/passkey technology with a team that has been in the space from the beginning. - Collaborate with a global team of security experts and make a tangible impact protecting hundreds of millions of users. - The opportunity to shape a category-defining product at the forefront of the passwordless movement, with real impact on how hundreds of millions of people authenticate. - Be part of a company recognized as a KuppingerCole 2026 Leadership Compass leader in Passwordless Authentication for Enterprises.

• Own the roadmap for one or more CORE product lines, balancing customer commitments, strategic opportunities, and technical capacity • Define and prioritize epics and features using clear, well-scoped requirements grounded in user research and business outcomes • Partner with engineering and design to ship high-quality product efficiently — from discovery through delivery • Build deep domain expertise in clinical education, accreditation frameworks (ACEN, CCNE, CAEP, CACREP, CSWE), and the operational workflows of program coordinators, clinical faculty, and students • Serve as a key voice in go-to-market readiness — working with CS and marketing on positioning, release communications, and client onboarding • Collaborate with the VP of Product on annual and quarterly planning, contributing to roadmap strategy and resource prioritization

• Contribute to and help manage the member experience product roadmap, aligning with product leadership and cross-functional partners on priorities and timelines. • Partner with Product, Design, and Engineering team members to ideate, prioritize, and deliver solutions that will improve engagement, satisfaction, and utilization across web and mobile. • Define and track product and usage metrics to measure success and inform ongoing improvements to the member experience. • Define digital measurement plans and performance reporting for new feature launches, applying a data-informed, test-and-learn mindset. • Conduct internal and external research to identify new opportunities for improving the member experience and support recommendations with data and insights. • Participate in continuous discovery and user feedback to uncover unmet needs and refine the holistic member experience including both digital self-service and high-touch human interactions. • Collaborate closely with stakeholders across Product, Marketing, and Operations to ensure strong alignment and consistent communication.