• Serve as a subject matter expert in benefit configuration and quality assurance across MedImpact’s PBM programs. • Lead complex validation efforts, oversee quality and compliance review activities, and ensure that configuration, operational processes, and deliverables meet client requirements and internal quality standards. • Drive continuous improvement, mentor analysts, and partner cross-functionally to enhance accuracy, efficiency, and compliance across the organization. • Lead the design, execution, and oversight of complex configuration validation activities for benefit, pharmacy network, and formulary administration in pre‑production environments. • Validate configuration accuracy for maintenance of business, new client implementations, regulatory updates, and special projects. • Approve configuration design plans for complex or unique benefit requests and ensure accurate migration of validated changes from Test to Production environments. • Communicate significant issues, risks, and improvement opportunities to leadership, ensuring visibility and timely resolution.

• Lead and implement product development, including the application of design controls, for new products and existing product changes including line extensions. • Create and maintain the design history file (DHF), including development of related specifications such as user requirements and design specifications. • Plan, implement, and report on design verification and validation studies, including bench and pre-clinical test protocols and reports. • Lead the development of manufacturing documentation and manufacturing process validation activities. • Responsible for risk management activities from product concept through commercialization. • Partner with Regulatory to support submissions for pre-market authorizations in the US. • Work closely with contract manufacturers and other suppliers to implement new projects and ensure supply chain meets performance and quality requirements. • Perform lot release, including reviewing batch records, device history records (DHRs), and process documentation for accuracy and completeness. • Support the intake, evaluation, and documentation of nonconforming materials. • Support post-market phase including product complaint handling, risk management, and post-market surveillance activities. • Help conduct supplier qualification and performance evaluation activities. • Communicate quality issues to suppliers and support resolution tasks. • Assist with internal audits and support external audits and inspections (e.g., FDA, ISO).

Looking for a Lead Quality Engineer for a Platforms & Engineering team to own how to prove products are ready to ship across our web applications, HubSpot workflows, APIs, internal tools, and product analytics. This isn't traditional manual QA, and it isn't the last line of defense. You'll set the quality strategy and lead it through tools and processes pairing strong QA fundamentals with modern automation and AI-assisted testing so we release faster, catch defects earlier, and build a testing practice that scales as we grow.

• Execute test campaigns before each release (RC, hotfix): smoke and regression testing across real devices and simulators (iOS & Android), multiple OS versions and configurations. • Validate fixes before merge and before store submission, contributing to go / no-go release decisions with a documented quality stance. • Own bug investigation end-to-end: reproduce, isolate, and document issues with clear steps, expected vs actual behavior, environment, logs, and versions. • Contribute to quality practice improvements. • Participate in agile ceremonies (refinement, planning, demos): challenge acceptance criteria and anticipate edge cases. • Surface quality trends and flag fragile areas. • Experience with test automation: test scripts, CI integration, iOS/Android tooling. • Familiarity with CI/CD pipelines (GitHub Actions or similar).